DoubleTree by Hilton London Kingston Upon Thames

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Dates

January 2025

February 2025

Breakfast served, local and international cuisine, al fresco dining

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

Parking available

Gym

Bar

Pet-friendly

Room service

Explore the area

1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ

Rose Theatre Kingston
‪8 min walk‬
Hampton Court Park
‪9 min walk‬
Bushy Park
‪9 min walk‬
London (LHR-Heathrow)
‪45 min drive‬

Room options

Room, 1 Queen Bed, Accessible

27 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 2 Queen Beds

31 sq m
Sleeps 4
2 Queen Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

24 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

31 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

24 sq m
Sleeps 2
1 King Bed

Superior Twin Room

24 sq m
Sleeps 2
2 Twin Beds

Room, 1 King Bed, Corner

27 sq m
Sleeps 2
1 King Bed

Twin Room (Guest)

24 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 room

includes taxes & fees

12 Feb - 13 Feb

About this property

Eco-certified Kingston Upon Thames hotel in Canbury with a 24-hour fitness center

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services. Housekeeping is available on request.

DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London Kingston Upon Thames. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy a bite to eat at Hawkers Bar and Brasserie, a brasserie that serves local and international cuisine
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Just a 4-minute walk from Thames River and 8 minutes by foot from Rose Theatre Kingston
Cats and dogs welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hawkers Bar and Brasserie - This brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Secured covered self parking on site (GBP 28.00 per night)
24 hours off-site parking within 328 ft (GBP 28.00 per night)
Street parking available

Food and drink

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 13.00-15.95 for adults and GBP 0.00-0.00 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Hawkers Bar and Brasserie

Things to do

24-hour fitness centre
Access to nearby health club
Golf

Family friendly

Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Business services

Conference centre
Meeting rooms - 5

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
LCD TV

Laptop-compatible safe
Mobile key entry
Phone
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20.00

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 15.00

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night, plus a one-time cleaning fee of GBP 25
Only dogs and cats are allowed
Weight limit: 75 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
Covered self parking fee: GBP 28.00 per night
Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
Pet fee: GBP 10 per pet, per night plus GBP 25 one-time cleaning fee
Service animals are exempt from fees
Early check-in fee: GBP 20.00 (subject to availability)
Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel

Doubletree Hilton London Hotel

Doubletree Hilton London Kingston Upon Thames

Doubletree Hilton London

DoubleTree by Hilton London Kingston Upon Thames Hotel

DoubleTree by Hilton London Kingston Upon Thames Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Wayne, Kingwood

Travelled with partner

30 Oct 2024

Liked: Cleanliness, property conditions & facilities

The hotel is next to the rail station

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

15 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

john a

11 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2024

6/10 Okay

David

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Rather sad there was no sauna. Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light. Restautant menu very poor. The time it took to expain about parking, i already had a ticket!

Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

23 Sept 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Lakshmi

Travelled with family

14 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available! Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.

Stayed 1 night in Sep 2024

10/10 Excellent

john

14 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Deann

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely property to stay at! Great services all around, nice rooms, and very comfortable. We did a lot of walking while here, and always felt safe. We would highly recommend this hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was close to where I was working and the staff was great.

Stayed 3 nights in Aug 2024

8/10 Good

HO CHEUNG

30 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

28 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Eunice, Hopkins

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious. Tea and coffee in the room.

Stayed 1 night in Aug 2024

6/10 Okay

nancy

Business traveller

19 Aug 2024

Liked: Property conditions & facilities

The place is good! I was disappointed that there’s no water provided upon check in or any other day! The only hotel i have stayed in without water bottles. I ask the receptionist if I can get bottle water and they told me that only members are able to get water bottle! I paid same amount of money why shouldn’t I get water! They should treat everyone the same member or no member! It’s water I wasn’t asking a discount or something! Will I stay here again? No I don’t think so! It’s actually put me off ever staying in Hilton property!

Stayed 2 nights in Aug 2024

10/10 Excellent

Houria

13 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Aug 2024

8/10 Good

Jayne

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 3 nights in Jul 2024

8/10 Good

david

21 Jul 2024

Stayed 7 nights in Jul 2024

10/10 Excellent

Sung Kook

Business traveller

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Andrew

Business traveller

17 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

No fridge in room. Had to wait for member of staff to unlock balcony door which I've never experienced before when I've had a balcony room at other hotels. Went to the bar for a beer before heading out for the evening, 2 members of staff behind the bar, both ignored me until they'd finished talking to off duty staff, when I did get served the beer did not taste right at all, left the beer, didn't bother with the bar after that.

Stayed 1 night in Jul 2024

10/10 Excellent

KWANG YEOP

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very clean and precise. All the staff were very friendly.

Stayed 1 night in Jul 2024

4/10 Poor

Michael

13 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

P

Business traveller

12 Jul 2024

Liked: Room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family, Business traveller

12 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location for visiting or working in Kingston Upon Themes.

Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Travelled with family

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.

Stayed 1 night in Jul 2024