DoubleTree by Hilton London Heathrow Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
Lobby sitting area
Bar (on property)
King Deluxe Room, 1 King Bed | View from room
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE
  • Cranford Countryside Park
    11 min walk
  • Airport Bowl
    18 min walk
  • Lampton Park
    4 min drive
  • London (LHR-Heathrow)
    10 min drive

Room options

Family Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Standard, Two Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Queen Room , 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Queen Deluxe, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

King Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

King Room , 1 King bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Presidential)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton London Heathrow Airport

Hounslow hotel in Cranford with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Brasserie
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Windsor Castle and 11 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Brasserie - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 17.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3240 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 70 out of 1003 reviews" "
Rating 2 - Terrible. 61 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Karla

Liked: Cleanliness
Disliked: Staff & service
Comfy beds , cleaningles okay , very poor customer service.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty place
All carpets were very dirty and torn. The place is dated.
Stayed 1 night in Aug 2024

6/10 Okay

Gurdarshan

Stayed 1 night in Aug 2024

6/10 Okay

Alyson

Stayed 1 night in Aug 2024

8/10 Good

Umar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been five stars had there been a small fridge in the room as well as complimentary breakfast given that the room rate isnt cheap. Otherwise its good parking and cleanliness wise.
Stayed 1 night in Aug 2024

8/10 Good

Dalbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Hilton Double Tree
Stayed at this hotel before and it always delivers on quality and value .
Stayed 1 night in Aug 2024

8/10 Good

Mandovi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just for a night for its location near the airport. We had to get to the airport early in the morning. We checked in at 10pm and checked out at 6am the following morning. It was hard for me to comment on all the amenities. The room was spacious and clean. The bathroom was nice. The airport hopper bus stops right in front of the hotel. The room had coffee machine. That's pretty much all we needed, and we got that. I believe the hotel serves breakfast, which we didn't have the opportunity to avail.
Stayed 1 night in Aug 2024

8/10 Good

OLIVER

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Satpalsingh

Stayed 1 night in Aug 2024

2/10 Terrible

Hanane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Neeraj

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good and very clean.
Stayed 3 nights in Aug 2024

8/10 Good

BILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

yaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great the hotel condition was very poor. Mold smell and stuffy.
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
i had a terrible experience at the hotel air-condition in my room wasn't working properly. Our room temperature was 25c constant overnight couldn't sleep at all reported to reception asked of they could swap our room no chance. weather was really hot outside i was expecting a decent stay had booked for 2 nights. I was expecting a very good service unfortunately was disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
You should let people know that there’s a £50 deposit requirement to avoid confusion even if you get your money back
Stayed 1 night in Aug 2024

6/10 Okay

Omobola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not awesome but not bad at the same time. They also need to let people know you have to pay £50 deposit.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Frustrated getting taxi assistance from the desk clerk
Stayed 1 night in Aug 2024

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
everything good
Stayed 1 night in Aug 2024

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

ann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was LONG. one person working and she was only interested in going to a meeting. After check in my husband went to inquire about something and the person working was busy goofing off with another person.
Stayed 1 night in Jul 2024

10/10 Excellent

Venkateswara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place near Heathrow. Airport shuttle available for a price
Stayed 1 night in Aug 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024