DoubleTree by Hilton London Heathrow Airport

See all properties

Choose dates to view prices

Dates

February 2025

March 2025

King Deluxe Room, 1 King Bed | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Parking available

Explore the area

745 Bath Road, Cranford, Hounslow, England, TW5 9QE

Airport Bowl
‪18 min walk‬
London Motor Museum
‪4 min drive‬
Stockley Park
‪5 min drive‬
London (LHR-Heathrow)
‪10 min drive‬

Room options

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room, 2 Single Beds

Sleeps 4
2 Twin Beds

Standard, Two Single Beds

23 sq m
Sleeps 2
2 Twin Beds

Twin Room, Accessible

23 sq m
Sleeps 2
2 Twin Beds

Superior Room, 1 King Bed with Sofa bed

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Queen Room , 1 Queen Bed

23 sq m
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Queen Deluxe, 1 Queen Bed

26 sq m
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

King Deluxe Room, 1 King Bed

28 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

King Room , 1 King bed

23 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Presidential)

28 sq m
Sleeps 4
1 King Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

16 Feb - 17 Feb

About this property

Hounslow hotel in Cranford with a 24-hour fitness center and a 24-hour front desk

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.

DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy international cuisine while dining at Brasserie
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the location
14 minutes by car from Windsor Castle and 11 minutes from Royal Botanic Gardens, Kew
Airport shuttle service available for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Brasserie - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 15.00 per night)
Wheelchair-accessible parking and van parking available
Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 17.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Brasserie

Things to do

24-hour fitness centre

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Conference space (3240 square feet)
Meeting rooms - 7

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices available
Bathroom emergency pull cord
Lift
Grab bar near toilet
Handrails in stairwells
Low-height plug sockets in bathroom
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

40-inch LED TV

Connecting rooms available
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.00 per person
Airport shuttle fee: GBP 6.80 per person (one way)
Self parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport

DoubleTree Hilton London Heathrow Airport

DoubleTree Hilton London Hotel Heathrow Airport

DoubleTree Hilton London Heathrow Airport Hotel

DoubleTree by Hilton London Heathrow Airport Hotel

DoubleTree by Hilton London Heathrow Airport Hounslow

DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Navin

3 Nov 2024

Stayed 1 night in Jul 2024

4/10 Poor

Caroline

Travelled with family

1 Nov 2024

Disliked: Staff & service

We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.

Stayed 1 night in Oct 2024

6/10 Okay

Christian

1 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Krista

30 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Judi

27 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family

27 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Mind the shower!!

I fell in the shower because the tub was like an ice skating rink. No bath mat available but afterwords it did say beware not to slip and go ask front desk for a mat. So they are aware it’s a problem but haven’t really solved it. Luckily I didn’t rebreak my ribs from two months ago. Hotel staff very unfriendly as well.

Stayed 1 night in Oct 2024

6/10 Okay

Vinay Kant

23 Oct 2024

Average hotel

Poorly maintained, the bathroom sink drain faulty. The AC temperature control light was very bright and disturbing. Overall very average hotel.

Stayed 1 night in Oct 2024

10/10 Excellent

Christiancito

23 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Deborah A

22 Oct 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!

Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family

22 Oct 2024

Liked: Cleanliness, amenities

Everything was perfect. The property, the hospitality and the food were delicious!!!

Stayed 2 nights in Oct 2024

10/10 Excellent

SATWINDER

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was comfortable. The breakfast was delicious as usual

Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

18 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

christian

18 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Siobhan

15 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I would not recommend staying here. The hotel is very outdated and the staff were all very rude. The meals were below average in the restaurant but we didn’t feel safe walking in the area to find another option. We walked to the tescos across the street and came across some very suspicious people which made us feel very uncomfortable. I couldn’t wait to leave.

Stayed 2 nights in Sep 2024

10/10 Excellent

Toby, Round Rock

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

4/10 Poor

Jason

5 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Iona

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toilet didn't flush properly. Bed very comfortable. Food good.

Stayed 2 nights in Oct 2024

10/10 Excellent

Rajeswari, cardiff

5 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Travelled with partner

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel friendly staff and the breakfast was good. Close to the bus, but we preferred to Uber to the train station (about 10 minutes) to save time. Close to the airport. The gym is small but very nice.

Stayed 3 nights in Sep 2024

10/10 Excellent

Denis, Kitimat

Travelled with partner

2 Oct 2024

Liked: Cleanliness, amenities

Bathroom sink was cracked badly and needs replacing.

Stayed 1 night in Oct 2024

8/10 Good

Pratik

2 Oct 2024

Stayed 10 nights in Sep 2024

6/10 Okay

Jennie

Travelled with family

1 Oct 2024

A bit overpriced for the accommodations

Stayed 2 nights in Sep 2024

10/10 Excellent

sharon

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and bar tenders

Stayed 2 nights in Sep 2024

2/10 Terrible

Varun

29 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

The bathroom door handed was not working properly, the television frame was tilted(photo attached), the staff was unprofessional (our checkout is at 12noon but at 1030 housekeeping started knocking and saying you have a checkout at 12noon, what time are we leaving) I have time till 12 then what’s the rush! I swear doubletree is struck out of my stay list forever. I have taken Marriott membership and I am now their gold elite member. If you need evidence, will share if required