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DoubleTree by Hilton London - Greenwich

4-star property
Catherine Grove, London, England (01) 562 1066
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4.0 out of 5
Very good!
See all 9 ebookers Reviews

"Bar service wasn’t the best and was the only thing that disappointed " More

By a verified traveller on Fri 18 Feb 2022

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Family Room, 1 Queen Bed (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Greenwich. During your stay, you'll be within walking distance of Greenwich Market. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Greenwich Market and a few minutes from University of Greenwich

DoubleTree by Hilton London - Greenwich ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London - Greenwich

Everyone (6) Couples (1) Family (2)
4 out of 5
Bar service wasn’t the best and was the only thing that disappointed

Posted by on 18 Feb 2022

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5 out of 5
The efficiency of the staffs. The services is very good and the room has a very good view.

Posted by , from Dublin on 19 Oct 2020

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Comment from Hotel Management

3 Nov 2020 by Michelle

Thank you for choosing DoubleTree by Hilton London Greenwich Hotel. We appreciate your feedback and are delighted you enjoyed your stay and found our staff so efficient. We pride ourselves on great customer service. We will pass your comments on to the rest of the team. We hope you choose to stay with us again in the future.

5 out of 5

Posted by on 5 Sep 2020

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Comment from Hotel Management

10 Sep 2020 by Joalena

Thanks for taking the time to send us this great review. We hope to see you again soon at the DoubleTree by Hilton London Greenwich.

4 out of 5

Posted by on 7 Mar 2020

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4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Reservations

Good Morning Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We appreciate your feedback Regards

3 out of 5

Posted by on 12 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Reservations

Good Morning Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We appreciate your feedback Regards

4 out of 5

Posted by on 22 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Colin

Good Afternoon, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London Greenwich. We appreciate your feedback.

4 out of 5
Nice quiet hotel, 5 minute walk from Greenwich station and 10 minute walk into Greenwich

Posted by on 4 Mar 2019

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Comment from Hotel Management

5 Mar 2019 by Colin

Good Afternoon, Thank you for taking the time to review your stay at the DoubleTree by Hilton London Greenwich. We hope to welcome you back to the hotel in the future.

3 out of 5
mir hat nicht gefallen, dass ich ein Doppelzimmer bekam aber ein Zweibettzimmer gebucht habe, das wifi war sehr schlecht, bin ueber nichts aufgeklaert worden, musste selbst herausfinden wie und wo das Fruehstueck serviert wurde, wo ich zu Abend essen kannn und wie das mit dem |Internet funktioniert.....mein Zimmer hatte absolut keinen Ausblick, nicht einmal in den Innenhof....einfach nur eine Mauer vorm Fenster.....sorry aber das war das Geld nicht wert

Posted by on 20 Feb 2019

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About the DoubleTree by Hilton London - Greenwich

Location Catherine Grove, London, England SE10 8FR

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 146 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1946
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Greenwich Station (0.7 km / 0.4 mi)
  • Metro station: Deptford Bridge DLR Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

O1 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Credit card pre-authorization
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Self-parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenwich Mercure
  • Greenwich Mercure London
  • London Greenwich Mercure
  • London Mercure Greenwich
  • Mercure Greenwich
  • Mercure Greenwich Hotel
  • Mercure Greenwich Hotel London
  • Mercure Greenwich London
  • DoubleTree Hilton London Greenwich
  • Mercure London Greenwich England
  • Mercure London Greenwich Hotel
  • Greenwich Hotel London
  • DoubleTree Hilton Greenwich
  • DoubleTree by Hilton London - Greenwich Hotel
  • DoubleTree by Hilton London - Greenwich London
  • DoubleTree by Hilton London - Greenwich Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.