DoubleTree by Hilton London - Docklands Riverside - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Junior Suite, 1 King Bed, Balcony, River View

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available
Room service
Bar
Housekeeping
24/7 front desk
Gym

Explore the area

265 Rotherhithe Street, London, England, SE16 5HW

Tower Bridge
‪7 min drive‬
Tower of London
‪8 min drive‬
Museum of London Docklands
‪11 min drive‬
London (LCY-London City)
‪32 min drive‬

Room options

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

36 sq m
Sleeps 5
1 Queen Bed and 2 Twin Beds

Family Room, 2 Double Beds (Deluxe)

33 sq m
Sleeps 5
2 Double Beds

Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Suite

26 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

33 sq m
River view
Sleeps 3
1 King Bed

Deluxe Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed

27 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

26 sq m
Sleeps 4
2 King Beds

Room, 1 Double Bed

26 sq m
Sleeps 1
1 Double Bed

Twin Room

26 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront London hotel in Southwark with bars

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.

DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.

Free WiFi in some public areas
Enjoy international cuisine while dining at Columbia
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the location and the helpful staff
8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
Free ferry terminal shuttle service

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 20 per night)
Wheelchair-accessible parking available
Free ferry terminal shuttle

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Restaurants on site

Columbia
Urban Beach
Columbia Bar

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Laundry facilities
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Front-desk safe
Corner/local shop
Library
Reception hall
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Computer station
Conference space (9322 square feet)
Meeting rooms - 14

Outdoors

BBQ grill(s)
Garden
Terrace
Vegetable garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

47-inch smart TV
Premium channels

Food and drink

Coffee/tea maker
Fridge

Desk
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 21.95 per person
Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

grace

Travelled with partner

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were lovely, really good stay for the price, pretty walk to the tube stations. Bed was comfy and all really clean!! facilities inc. the shuttle boat to canary wharf was perfect. Lovely stay

Stayed 2 nights in Nov 2024

10/10 Excellent

Carla

17 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Was good but for the price of the Breakfast was overpriced £19.99 supplement when there is more than one person would be a bit pricey.

Stayed 2 nights in Nov 2024

10/10 Excellent

Marie

15 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmed

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with partner

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay, although the towels were not that clean and some stains in the bathroom my the toilet. Other than that, staff were amazing, food was great, overall we had an amazing experience!

Stayed 1 night in Nov 2024

10/10 Excellent

Haaris

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good service I'm happy and very clean very nice hotel thanks

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

5 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with family

5 Nov 2024

Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Oct 2024

8/10 Good

Ian

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Alice

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

2 Nov 2024

Stayed 2 nights in Oct 2024

4/10 Poor

Mike, London

Business traveller

2 Nov 2024

Liked: Cleanliness

I stayed here for the second time in 3 weeks for a business trip, and for the second time in 2 weeks I was not given the room I booked. The first was due to a supposed issue with the fire alarm, the second time I was made to wait for 10 minutes whilst they sorted something in the room. When I got in the room it did not have a balcony as described in the room amenities.

Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

30 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

seniha

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for the family to stay

It was as good as expected. Breakfast was good. The staff were friendly

Stayed 1 night in Oct 2024

8/10 Good

Tammy

28 Oct 2024

Stayed 2 nights in Oct 2024

6/10 Okay

Jomile

27 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Louise

Travelled with family

27 Oct 2024

Liked: Staff & service, amenities

Quirky hotel lovely features Staff great Room wasnt the cleanest, bathroom mouldy and dated, toilet was dirty Fantastic views from window

Stayed 2 nights in Oct 2024

8/10 Good

Huijia

Travelled with family

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, nice environment compared with other hotels nearby.

Stayed 1 night in Oct 2024

8/10 Good

Tammy

24 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Zara

22 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Travelled with family

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location to visit our son. Good location for Canary Wharfe and central London not far away. Room was comfortable but no view. There was a patio style door which seemed to be for the purpose of a fire escape. The glass was frosted so that you couldn't even see the doors opposite. Breakfast was very good. Had a meal in the hotel, which was a bit bland. I'd recommend finding somewhere else. Overall it was okay and served our purpose.

Stayed 1 night in Oct 2024