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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Lobby sitting area
City view
Junior Suite, 1 King Bed, Balcony, River View
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • Tower Bridge
    7 min drive
  • Tower of London
    8 min drive
  • Troxy
    9 min drive
  • London (LCY-London City)
    32 min drive

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Living area

Hilton London Canary Wharf

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1005)
The price is €298
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hilton London Canary Wharf

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront London hotel in Southwark with bars
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Columbia
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
  • Free ferry terminal shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Columbia
  • Urban Beach
  • Columbia Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9322 square feet)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 47-inch smart TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats) Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.
Stayed 1 night in Sep 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Sanam

Liked: Cleanliness, staff & service
Broken shower
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spotlessly clean. Good room facilities, great check in staff. Arriving by boat is a bit special.
Stayed 1 night in Sep 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, view, breakfast and parking was excellent. The free boat to Canary Wharf was a wonderful and welcome surprise
Stayed 1 night in Sep 2024

2/10 Terrible

Jeena

Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

Stayed 3 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfy bef
Nice hotel. Lovely super king bed. Free Uber Clipper to Canary Wharf which was unexpected. Only downside was no breakfast in price. £40 for two is steep and we didn’t bother.
Stayed 1 night in Sep 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bathroom was tiny, with bath panel coming away from bath. No bath robes, slippers or fridge available in room.
Stayed 2 nights in Sep 2024

8/10 Good

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Food choice was very good. Lots of plant based alternatives at breakfast and on the bar menu. Staff were friendly amd helpful. Surrounding area isnt great, but hey, its London. The rooms could do with updating. A few things are looking tired.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Foyer and restaurant / bar up to date and comfortable. We didn't use the parking lot but the drop off is super small and tight. Always feel like you're in the way. Rooms are converted apartments. Rooms were a good size and AC was perfect. It was nice we could actually open the patio doors. No fridge though which would've been a nice touch. Common areas in the apartments could do with an update. New carpets, coat of paint brighter lighting. And the elevators definitely need doing. They're sound but small and slow. The food was amazing! Breakfast was out of this world. Think of a food and they had it! You could go light or full English. We are and would be good till late afternoon or dinner. Staff were great and very helpful. River taxi right from the hotel was an absolute bonus and allows you direct access to Canary wharf for free! Runs from 7 to 11:30 if I remember correctly. From canary wharf you get access the London underground and overground services. Can walk along the river and see quite a few historical points. Pub 2 doors down. A local but inviting and great food. I would definitely stay there again. Overall great value for the money, especially in London. To the staff, you did an amazing job and thank you.
Stayed 4 nights in Jul 2024

6/10 Okay

Ebenezer

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, restaurant was really nice! The area wa a bit limited, with the hotel being right on the river I felt like going out seemed like more of a hassle rather than being in a central location nearer to a tube station
Stayed 1 night in Sep 2024

8/10 Good

adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too many vegan options
The hotels offers good conditions for sleep, but the breakfast could include more vegan options. Thank you!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ferit, Orlando

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous. 12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised. However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton docklands
Location excellent Free boat to canary wharf is brilliant
Stayed 2 nights in Aug 2024

10/10 Excellent

Varun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were professional, polite and very helpful- made us feel very welcome. The facilities were excellent especially the ferry.
Stayed 2 nights in Aug 2024

4/10 Poor

olivia

Disliked: Staff & service, property conditions & facilities
Dissatisfied
The hotel was dissapointing and overpriced. The room had no mini fridge/ coffee machine or dressing gowns. Booked a king room but it did not reflect the photos advertised online. The service in the bar was slow and there was no place to buy snacks/ drinks as the shop area was closed throughout our stay. Definitely overpriced for the quality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Everita, Salford

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Oluremi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access by car was quite difficult - lots of traffic. Parking at the hotel was good and not too expensive although the option of breakfast plus parking was not available.
Stayed 1 night in Aug 2024