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Dorsett Shepherds Bush

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Studio Suite | City view
Lobby
Front of property – evening/night
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    1 min walk
  • The Hoxton, Shepherd’s Bush
    1 min walk
  • Shepherd's Bush Market Underground Station
    3 min walk
  • London (LHR-Heathrow)
    30 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Hoxton Shepherds Bush

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (535)
The price is €211
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

Eco-certified London hotel in Hammersmith and Fulham with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shikumen
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Shikumen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jin - This bar serves breakfast and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20 for adults and GBP 20 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Shikumen
  • Jin

Things to do

  • 24-hour fitness centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 902 out of 1981 reviews" "
Rating 8 - Good. 538 out of 1981 reviews" "
Rating 6 - Okay. 279 out of 1981 reviews" "
Rating 4 - Poor. 150 out of 1981 reviews" "
Rating 2 - Terrible. 112 out of 1981 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wallace, Vancouver

Travelled with family
Liked: Staff & service, property conditions & facilities
Very close to high end shopping mall, and Hyde park
Stayed 1 night in Sep 2024

2/10 Terrible

ROSS

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here many times, used to be good, gone down hill with wallpaper peeling off the walls in the bedroom
Stayed 2 nights in Sep 2024

8/10 Good

Maurice V

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is fine with the hotel.....the staff was supportive and the room was clean and tidy with a coffee maker and fridge. My only negative was that the window in my room was frosted so that one could not look out. For me that made the room a bit cloustraphobic.
Stayed 1 night in Sep 2024

6/10 Okay

M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A mixed bag. At check in my card was charged but the hotel systems didn’t process the charge. This resulted in having to pay by bank transfer after my stay. Checkin was slow and confused as the staff attempted to add my loyalty programme number. This needed to be added separately as the hotel’s own website was unable to process the booking, hence booking on hotels.com. Room was clean but dirty items such as glasses and plates were never removed by the housekeeping service.
Stayed 4 nights in Sep 2024

8/10 Good

Greg

Stayed 1 night in Sep 2024

10/10 Excellent

Mat

Stayed 2 nights in Sep 2024

10/10 Excellent

Andidiong, Abuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and very helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Stayed 5 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a great hotel, it’s a fantastic hotel. I stay here at every time I visit London, it’s easy to get to from west or north of the UK. And all parts of London are easily accessible with 4 underground lines within walking distance. Not gorgetting Westfield shopping centre a 4/5 min walk away with so many choices of restaurants, plus the hotel’s restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, poor breakfast.
Overall good, apart from the hot breakfast at best was lukewarm, and not of a standard i would of expected, hot water in the electric tanks for tea and coffee was also not hot enough to enjoy the drink.
Stayed 1 night in Sep 2024

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property fancies itself. Staff are cold. Had to request 3 days running for the basin to be repaired. Faded decor in places. Stains on carpets- dog friendly . No proper restaurant in the evenings and staff confused about whether there is one or not!
Stayed 7 nights in Sep 2024

8/10 Good

Mike

Stayed 1 night in Sep 2024

10/10 Excellent

A.hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iam happy right now.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not returning
At check-in I was greeted with the fact this hotel adds an optional 5% service charge to the bill (which they forget to ask if you want removing at check out) - for what? I reserved a room, you gave me the room I reserved and so deserve a tip for doing what I am already paying a lot of money for? Absolutely dreadful attitude. Oh and a frosted glass window looking in from the bedroom into the shower/ toilet, which genius came up with that?
Stayed 1 night in Sep 2024

8/10 Good

Yves

Liked: Cleanliness
Next Time in French !!! No Tv in French
Stayed 4 nights in Sep 2024

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

hugh

Liked: Cleanliness
Disliked: Staff & service
Soso
Stayed 4 nights in Sep 2024

4/10 Poor

Ryan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
we arrrived on check in time 3 - was told the rooms were still being cleaned , then they chanhged their minds - checked in 4 rooms - group of 8 - soons as we went in our room for a hsower it burst , flooded the toilet , told reception before we went out for eve - did not sort , could not get shower in the morning - hotel was having renovations done whilst there .
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

justin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Convenient !
Stayed 3 nights in Sep 2024

10/10 Excellent

Alison

Stayed 2 nights in Aug 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Samantha

Liked: Cleanliness
Disliked: Staff & service
Terrible service
Stayed 3 nights in Sep 2024

8/10 Good

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to the shopping mall and tube station.
Stayed 3 nights in Sep 2024