Crowne Plaza London Ealing by IHG

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Parking available
24/7 front desk
Laundry
Bar

Explore the area

Western Avenue Hanger Lane, London, England, W5 1HG

OVO Arena Wembley
‪5 min drive‬
Wembley Stadium
‪5 min drive‬
Ealing Broadway Shopping Center
‪5 min drive‬
London (LHR-Heathrow)
‪33 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed

22 sq m
Sleeps 2
1 Queen Bed

Standard Room

23.1 sq m
Sleeps 2
1 Twin Bed

Premium Room, 1 Queen Bed

Sleeps 3
1 Queen Bed

Junior Suite, 1 Queen Bed (Living Area)

41 sq m
Sleeps 4
1 Queen Bed

Premium Room, 1 King Bed (Top Floor)

23 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Single Beds

23.1 sq m
Sleeps 2
2 Twin Beds

Premium Room, 1 Queen Bed (Top Floor)

22 sq m
Sleeps 3
1 Queen Bed

Standard Room, 1 Queen Bed, Bathtub

22 sq m
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible, Ground Floor

23 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed (Walk-In Shower)

22 sq m
Sleeps 2
1 Queen Bed

Junior Suite, 1 King Bed (Living Area)

41 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed

22 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

9 Apr - 10 Apr

About this property

Eco-certified hotel with a fitness center and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.

Crowne Plaza London Ealing by IHG offers 139 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza London Ealing by IHG. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
5 minutes by car from Wembley Stadium and 11 minutes from Kensington High Street

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Crowne Plaza London Ealing by IHG. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

W5 Restaurant - This restaurant serves breakfast only.

W5 Bar - This gastropub serves dinner only. Open select days.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (GBP 19 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

W5 Bar
W5 Restaurant

Things to do

Gym
TV in common areas

Family friendly

Free cot
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:

Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 18.95 per person
Uncovered self parking fee: GBP 19.00 per day
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Ealing

Crowne Plaza Ealing Hotel

Crowne Plaza Ealing Hotel London

Crowne Plaza Ealing London

Crowne Plaza London Ealing

Ealing Crowne Plaza

London Crowne Plaza Ealing

London Ealing Crowne Plaza

Crowne Plaza London Ealing Hotel

Crowne Plaza London Ealing

Crowne Plaza London Ealing by IHG Hotel

Crowne Plaza London Ealing an IHG Hotel

Crowne Plaza London Ealing by IHG London

Crowne Plaza London Ealing by IHG Hotel London

Crowne Plaza London Ealing by IHG Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Colin

23 Dec 2024

Stayed 1 night in Sep 2024

6/10 Okay

Jon

Travelled with family

22 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Ekam Kaur

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Public transport was near the hotel

Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service by the staff

Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Business traveller

14 Dec 2024

Disliked: Staff & service

Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Parthiv

Business traveller

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I recently stayed at the Crowne Plaza Ealing and had an excellent experience. The hotel is conveniently located near Hanger Lane metro station, making it easy to access central London and other parts of the city. Despite its proximity to major roads, the hotel is remarkably quiet, ensuring a restful stay. The rooms were clean, comfortable, and well-appointed, with all the modern amenities you’d expect from a Crowne Plaza property. The staff were courteous and attentive, always ready to help with any requests or questions. The on-site dining options were impressive, offering a range of dishes to suit various tastes. I particularly enjoyed the breakfast buffet, which had a good variety of fresh and delicious options. Overall, the Crowne Plaza Ealing is an excellent choice for both business and leisure travelers seeking a peaceful, convenient stay in London. I would happily return on my next visit!

Stayed 3 nights in Dec 2024

6/10 Okay

Caroline

Travelled with partner

9 Dec 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Good location a couple of minutes from the Underground. Couldn't fault the staff they were professional helpful and polite especially the maintenance man and all the breakfast staff. Breakfast was fine but there were no tea facilities, only one pot supplying strong stewed tea, no herbal tea. I had to ask specifically for this which was fine but the staff were already busy. The room could have done with improvement. The bathroom sink did not empty very well so needs checking. The toilet did not flush properly. I was going to contact reception and change room but then the toilet did flush but was temperamental and sometimes didn't flush properly which wasn't pleasant. The room was lovely and big so it's a mystery why the bed is so small. The mattress was cheap and obviously old as there was a dip in the middle. It wasn't a comfy night's sleep. I was surprised as we have stayed at Crowne Plaza in Chester and there was no problem with the room and as a hotel chain I would expect the same high standard. Overall the staff were very hardworking but the rooms need upgrading.

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

8/10 Good

Desmond

Travelled with family

24 Nov 2024

Liked: Cleanliness

The rooms were clean and the beds were comfy.

Stayed 1 night in Nov 2024

8/10 Good

GRAHAM

21 Nov 2024

Liked: Room comfort

ALL WENT WELL UNTIL CHECHOUT

Stayed 4 nights in Nov 2024

8/10 Good

Shona

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Wembley and good links to central London

Value for money hotel. Clean rooms if not a little dated. Convenient tube stayion straight outside. I dont mind staying a little outside of central London as long as transport is easy enough. Not much around the hotel but a short taxi ride to ealing had pubs shops, shops, restaurants.

Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with group

11 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Good hotel, ideally located for Wembley

Comfy beds, clean rooms and hotel, very quiet considering its location. Friendly staff. But: both rooms has sinks which were cracked and blocked.

Stayed 1 night in Nov 2024

10/10 Excellent

ADAM

9 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with partner

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was excellent

Stayed 13 nights in Oct 2024

10/10 Excellent

iqbal singh

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2024

6/10 Okay

LISA

Travelled with family

21 Oct 2024

Disliked: Property conditions & facilities

The bar staff was very kind and welcoming. The front desk at arrival was not most considerate. Had to change rooms 2 times before getting what i adked for the first time. I felt as if the receptionist was not trying to accommodate my requests. The trainee was kind the next day.

Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with group

21 Oct 2024

Extremely helpful staff

Totally adequate for a one night stopover. Easy checking in process. Not a lot of choice for the nighttime meal, however, the smash burger was the best I’ve ever tasted. Hot food on hot plates. Very comfy beds. Everything is in the room that you would need. Everything you could wish for for breakfast, and it was delicious. Waiting staff very attentive, in fact all staff were very helpful. The only negative ( and it is a personal observation ) is the smell of the products used for the handwashing/hand cream. It generated a smell of stale cigarettes that filtered into the corridors. I would recommend this hotel.

Stayed 1 night in Oct 2024