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Crowne Plaza London Ealing by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Ealing by IHG

Exterior
Exterior
Premium Room, 1 Queen Bed with Sofa bed
Property amenity
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Bar

Explore the area

Map
Western Avenue Hanger Lane, London, England, W5 1HG
  • OVO Arena Wembley
    ‪5 min drive‬
  • Wembley Stadium
    ‪5 min drive‬
  • Ealing Broadway Shopping Center
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 23.1 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Top Floor)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Top Floor)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Ground Floor

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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The price is €111
for 1 room
includes taxes & fees
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About this property

Crowne Plaza London Ealing by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Crowne Plaza London Ealing by IHG offers 139 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza London Ealing by IHG. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by car from Wembley Stadium and 11 minutes from Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Crowne Plaza London Ealing by IHG. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
W5 Restaurant - This restaurant serves breakfast only.
W5 Bar - This gastropub serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing by IHG Hotel
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing by IHG London
Crowne Plaza London Ealing by IHG Hotel London

Crowne Plaza London Ealing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 981 reviews
Rating 8 - Good. 368 out of 981 reviews
Rating 6 - Okay. 105 out of 981 reviews
Rating 4 - Poor. 42 out of 981 reviews
Rating 2 - Terrible. 34 out of 981 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ekam Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Public transport was near the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by the staff
Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Parthiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I recently stayed at the Crowne Plaza Ealing and had an excellent experience. The hotel is conveniently located near Hanger Lane metro station, making it easy to access central London and other parts of the city. Despite its proximity to major roads, the hotel is remarkably quiet, ensuring a restful stay. The rooms were clean, comfortable, and well-appointed, with all the modern amenities you’d expect from a Crowne Plaza property. The staff were courteous and attentive, always ready to help with any requests or questions. The on-site dining options were impressive, offering a range of dishes to suit various tastes. I particularly enjoyed the breakfast buffet, which had a good variety of fresh and delicious options. Overall, the Crowne Plaza Ealing is an excellent choice for both business and leisure travelers seeking a peaceful, convenient stay in London. I would happily return on my next visit!
Stayed 3 nights in Dec 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location a couple of minutes from the Underground. Couldn't fault the staff they were professional helpful and polite especially the maintenance man and all the breakfast staff. Breakfast was fine but there were no tea facilities, only one pot supplying strong stewed tea, no herbal tea. I had to ask specifically for this which was fine but the staff were already busy. The room could have done with improvement. The bathroom sink did not empty very well so needs checking. The toilet did not flush properly. I was going to contact reception and change room but then the toilet did flush but was temperamental and sometimes didn't flush properly which wasn't pleasant. The room was lovely and big so it's a mystery why the bed is so small. The mattress was cheap and obviously old as there was a dip in the middle. It wasn't a comfy night's sleep. I was surprised as we have stayed at Crowne Plaza in Chester and there was no problem with the room and as a hotel chain I would expect the same high standard. Overall the staff were very hardworking but the rooms need upgrading.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Desmond

Travelled with family
Liked: Cleanliness
The rooms were clean and the beds were comfy.
Stayed 1 night in Nov 2024

8/10 Good

GRAHAM

Liked: Room comfort
ALL WENT WELL UNTIL CHECHOUT
Stayed 4 nights in Nov 2024

8/10 Good

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Wembley and good links to central London
Value for money hotel. Clean rooms if not a little dated. Convenient tube stayion straight outside. I dont mind staying a little outside of central London as long as transport is easy enough. Not much around the hotel but a short taxi ride to ealing had pubs shops, shops, restaurants.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel, ideally located for Wembley
Comfy beds, clean rooms and hotel, very quiet considering its location. Friendly staff. But: both rooms has sinks which were cracked and blocked.
Stayed 1 night in Nov 2024

10/10 Excellent

ADAM

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 13 nights in Oct 2024

10/10 Excellent

iqbal singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

LISA

Travelled with family
Disliked: Property conditions & facilities
The bar staff was very kind and welcoming. The front desk at arrival was not most considerate. Had to change rooms 2 times before getting what i adked for the first time. I felt as if the receptionist was not trying to accommodate my requests. The trainee was kind the next day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with group
Extremely helpful staff
Totally adequate for a one night stopover. Easy checking in process. Not a lot of choice for the nighttime meal, however, the smash burger was the best I’ve ever tasted. Hot food on hot plates. Very comfy beds. Everything is in the room that you would need. Everything you could wish for for breakfast, and it was delicious. Waiting staff very attentive, in fact all staff were very helpful. The only negative ( and it is a personal observation ) is the smell of the products used for the handwashing/hand cream. It generated a smell of stale cigarettes that filtered into the corridors. I would recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Stayed 2 nights in Sep 2024

8/10 Good

Nurudeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

NITIN

Stayed 2 nights in Sep 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Too far from central for a disable person no elivotors in the near by subways
Stayed 3 nights in Oct 2024

10/10 Excellent

Ngozi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Clean toilet. Spacious room. I felt very comfortable as if i am in my house.
Stayed 1 night in Oct 2024

6/10 Okay

Justin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Great looking room and a good size but a little dusty probably due to the air con and high traffic conditions outside. The staff there was really friendly and helpful. Plenty of towels and actually had a fridge that works
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic John

Stayed 9 nights in Aug 2024

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