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Crowne Plaza London Ealing, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza London Ealing, an IHG Hotel

Exterior
Exterior
Premium Room, 1 Queen Bed with Sofa bed
Property amenity
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry
  • Bar

Explore the area

Map
Western Avenue Hanger Lane, London, England, W5 1HG
  • London Designer Outlet
    5 min drive
  • Tiger Bay
    1 min walk
  • Hanger Lane Underground Station
    1 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 23.1 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Top Floor)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 23.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Top Floor)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Ground Floor

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Crowne Plaza London Ealing, an IHG Hotel

Eco-certified London hotel in Ealing with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Crowne Plaza London Ealing, an IHG Hotel offers 139 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza London Ealing, an IHG Hotel. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by car from Wembley Stadium and 12 minutes from Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Crowne Plaza London Ealing, an IHG Hotel. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
W5 Restaurant - This restaurant serves breakfast only.
W5 Bar - This gastropub serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 19.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 18.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • W5 Restaurant
  • W5 Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing, an IHG Hotel Hotel
Crowne Plaza London Ealing, an IHG Hotel London
Crowne Plaza London Ealing, an IHG Hotel Hotel London

Crowne Plaza London Ealing, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 967 reviews" "
Rating 8 - Good. 365 out of 967 reviews" "
Rating 6 - Okay. 104 out of 967 reviews" "
Rating 4 - Poor. 42 out of 967 reviews" "
Rating 2 - Terrible. 33 out of 967 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was decent, comfy bed, clean. Only thing that let it down was the slow draining bath plug do you stood in water while you showered. The breakfast was good.
Stayed 2 nights in Sep 2024

8/10 Good

Mpumelelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy guest!
I’ve had the pleasure of staying at the Crowne Plaza Ealing in London on several business trips, and I’m consistently impressed by the experience. The staff are genuinely delightful, making each visit enjoyable. Pedro, in particular, stands out—his humour and engaging personality make him a memorable part of the stay. Umang and Soad also contribute to the hotel's warm and welcoming atmosphere. The rooms are generally satisfactory. While some have felt a bit tired during previous stays, they are always spotlessly clean. I appreciate the hotel’s initiative to offer points or £5 credit for choosing not to have your room cleaned. Of the two, I prefer the monetary option as I use it to offset meal costs. Just remember, any unused credit expires upon checkout, which is something to keep in mind. The food at the hotel is excellent. The breakfast is particularly impressive, offering a diverse range of options. For dinner, I highly recommend trying the Chicken Tikka Masala—it’s a standout dish that you shouldn't miss. Overall, my experience at Crowne Plaza Ealing has been very positive, and I highly recommend it. For those driving, I suggest booking parking through JustPark—it’s considerably cheaper than the hotel’s own rates, though the parking area is the same.
Stayed 11 nights in Aug 2024

10/10 Excellent

dave

Stayed 2 nights in Aug 2024

8/10 Good

Eliot

Business traveller, Travelled with partner
Disliked: Staff & service
ok for the price. close to metro
Stayed 2 nights in Aug 2024

8/10 Good

Momin

Business traveller
Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Nina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the property and the aera
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but not great service afterwards
Easy to find on the tube. Close enough to Wembley that we were able to walk back in about an hour - although I’m pleased there were a few of us as it was a bit sketchy in areas. Nice room - as expected. Breakfast was fine - standard hotel breakfast. The negative feeling about the hotel came after when I realised I left a dress in the wardrobe. Phoned the same day after I’d checked out and was told to email. Emailed and had no response for 5 days so phoned again and was told “we haven’t got the email” without asking my name or what the email was about. Emailed again and when I got an email back a few hours later, I was told no dress was found. So the dress has miraculously disappeared from the wardrobe. Shame as this would stop be booking there again despite it otherwise being a good hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Parkerlene, Amarillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

2/10 Terrible

Bronte

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Tanya

The area around was not conducive for late night. A lot big construction. Very dated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing staff
Absolutely amazing stay from the minute we were greeted by the friendly staff at reception. Rooms were very clean and beds so comfortable. Staff here are the best. We were able to check in early due to an early concert at Wembley. Really nice to have a small fridge in the room too, found that very useful. I’d definitely recommend and would come again
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic hospitality and welcoming by the helpful and kindness of the reception staff Shamin She really made us feel like home!
Stayed 1 night in Aug 2024

6/10 Okay

Vishal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The overall stay was satisfactory but the biggest disappointment was that the WiFi didn’t work in the room and there was nothing watchable on the tv. I called the reception and they said that maintenance will come tomorrow at 9am in the morning. 1 Star for not being able to resolve the minor issue then.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How attentive the staff were
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Good stay
The staff are all lovely and friendly. Disappointing that the bar shuts so early when a lot of people use this hotel to attend concerts. Breakfast range is good and vegan options available. You can't change air con at night so it got fairly hot and uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice area
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024