Cranbrook Hotel

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk

Housekeeping

Parking included

Free WiFi

Business services

Explore the area

22-24 Coventry Road, Ilford, England, IG1 4QR

Westfield Stratford City
‪11 min drive‬
Queen Elizabeth Olympic Park
‪11 min drive‬
London Stadium
‪12 min drive‬
London (LCY-London City)
‪12 min drive‬

Room options

Double Room

11 sq m
Sleeps 2
1 Double Bed

Single Room

9 sq m
Sleeps 1
1 Twin Bed

Twin Room, 2 Single Beds

12 sq m
Sleeps 2
2 Twin Beds

Quadruple Room, 2 Double Beds

16 sq m
Sleeps 4
2 Double Beds

Triple Room

13 sq m
Sleeps 3
1 Double Bed OR 1 Twin Bed

Similar properties

Breakfast included

Parking included

Free WiFi

Room service

for 1 room

includes taxes & fees

14 Feb - 15 Feb

About this property

Ilford hotel in Valentines with free parking

This smoke-free hotel features a meeting room, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.

Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Cranbrook Hotel, you'll be close to Westfield Stratford City. Free WiFi in public areas, free self parking, and a meeting room are available.

Free WiFi
Free self parking
Amenities include a meeting room
11 minutes by car from ExCeL Exhibition Centre and 11 minutes from Westfield Stratford City

Public spaces have free WiFi. Self parking is free.

This Ilford hotel is smoke free.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Free self-parking on site
Wheelchair-accessible parking available

Conveniences

Banquet hall

Guest services

24-hour front desk
Daily housekeeping

Business services

A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Heating

Bathroom

Hairdryer (on request)
Towels

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker
Electric kettle

Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Cranbrook Hotel

Cranbrook Hotel Ilford

Cranbrook Hotel Ilford, Essex

Cranbrook Ilford

Cranbrook Hotel Hotel

Cranbrook Hotel Ilford

Cranbrook Hotel Hotel Ilford

Cranbrook Hotel Reviews

6.2

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

10/10 Excellent

Stephen

Business traveller

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2024

4/10 Poor

AJOY

Travelled with partner, Travelled with group

1 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

These property is so dirty and feels like it’s built for junkies. Also they don’t have breakfast facilities. On the top of that they charged deposit twice. Still didn’t get my money yet. Too much noise. Expedia shouldn’t have that kind of property. They supposed to give me a nice room but they have provided one shady room. Whatever you see in the room selection tab. They will change it anyway. If you wanna ruin your stay you can select them.

Stayed 1 night in Oct 2024

2/10 Terrible

Eric

27 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

JUST AVOID THIS PLACE

If there was a terrible score than terrible I should have used it. It is not a Hotel in my view as it looks far too worse than some of B&B or Hostels I know. It is dirty, The building you see as a “Hotel” is not the building you may sleep in. On my visit I was taken somewhere away from the main building you see on the website. I was put in a different building upstairs with no lift. No one bothered to find out whether one of us was unable to use stairs , the room carpet was stained and smelly, the bed and mattress were filthy like the one picked from street (even homeless would ask questions if was asked to use that bed), the room was too small, fan was dusty (unclean), cups and milk, tea left behind looked dusty as if no one checked or replaced them for many weeks, tiny toile and tiny shower very small for use and water was not moving in shower, BASICALLY WHAT I CAN ADVISE YOU IS AVOID THIS SO CALLED “HOTEL”

Stayed 1 night in Jul 2024

4/10 Poor

Craig

26 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Bin

24 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Well, personally I believe as a hotel the key point is that hotel is able to provide an environment where customer can have a good sleep. However, the traffic noise is just unbearable. You cannot decide your own sleeping and waking up time the traffic does.

Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Travelled with group

22 Sept 2024

Liked: Cleanliness

Stayed 1 night in Sep 2024

4/10 Poor

Ali

Travelled with family

14 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

They had some water leakage in our assigned room hence moved to another Britannia Inn hote which was very unconvinced as was on 2nd floor and had to carry heavy suite cases I will never stay in either of these hotels

Stayed 2 nights in Sep 2024

6/10 Okay

Tony

4 Sept 2024

I would say cheap and cheerful but it wasn't cheap and they £100 charge off u for damages which I'm still waiting to get back 4 weeks later

Stayed 1 night in Aug 2024

2/10 Terrible

Baljinder

2 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Mohammed

1 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It was good but not clear

Stayed 3 nights in Aug 2024

8/10 Good

Adeel, matawan

31 Aug 2024

Liked: Cleanliness

Stayed 3 nights in Aug 2024

2/10 Terrible

Isatou

29 Aug 2024

Stayed 2 nights in Aug 2024

2/10 Terrible

shumaila

21 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Richard D

21 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Kumarasamy

19 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Raja

6 Aug 2024

Liked: Cleanliness

Stayed 1 night in Jul 2024

4/10 Poor

Aleena

Travelled with family

4 Aug 2024

Disliked: Cleanliness, amenities

Poor cleanliness and congested room . Atleast change the floor mat.

Stayed 2 nights in Aug 2024

4/10 Poor

Barez

4 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Business traveller

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descent accommodation

The rooms were clean and the service good

Stayed 6 nights in Jul 2024

2/10 Terrible

Frank

Business traveller, Travelled with partner

17 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

The room marked as B3, was across the road in a residential-looking, unmarked building, outside of the hotel, and not as advertised during the booking. Very basic, with dirty carpets, very small towels, and a tiny shower with only small handwash soap. The worst of all was the mattress with springs I could feel at the surface. Not very good sleep at all. There are no any facilities like bar or restaurant. Just nothing but a tiny dirty room outside of the so-called hotel. Another very annoying issue was that during the booking, I wasn't aware of the £100 pre-authorised deposit, but at check-in, a young man in the reception explained it would be released straight after check-out and I accepted it at that point. However, at check out, a very rude woman at the reception desk said my £100 would be released in 2 weeks time. I wasn't happy with that at all and and asked for deposit to be unlocked immediately as promised at check-in, but she wouldn't even talk about it, neither about issues related to mattress, saying there is no compensation for it. I asked for her name and position there and she very reluctantly eventually said her name was Seila and she is hotel manager. It was a very bad experience and too bad value for the money. I will officially make a complaint via Expedia and expect a serious compensation for the rubbish services I have paid for.

Stayed 1 night in Jul 2024