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Comfotel PRPL

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfotel PRPL

Quadruple Room
Courtyard
View from property
Lobby
Breakfast buffet

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Shepherd's Bush Empire
    4 min walk
  • Westfield London Shopping Centre
    12 min walk
  • Eventim Apollo
    14 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

Sapphire Hotel

Free WiFi
Business services
Housekeeping
24/7 front desk
3.4 out of 5, (1032)
The price is €87
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sapphire Hotel

About this property

Comfotel PRPL

Hotel in London, near Westfield London Shopping Centre
This smoke-free hotel features a front-desk safe and free WiFi in public areas.
Comfotel PRPL offers 19 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Comfotel PRPL. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
Comfotel PRPL offers its guests a front-desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)
This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Comfotel PRPL Reviews

Reviews

6.2
Rating 10 - Excellent. 78 out of 429 reviews" "
Rating 8 - Good. 109 out of 429 reviews" "
Rating 6 - Okay. 97 out of 429 reviews" "
Rating 4 - Poor. 65 out of 429 reviews" "
Rating 2 - Terrible. 80 out of 429 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sang-Bum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

PEDRO

Travelled with family, Travelled with family and small children, Travelled with partner
It’s ok I think
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy, marks on walls,damp,mildew,no hot water. Asked reception about this and it was hot for one day then cold again. Shocking place. Basic is ok but filthy,old,worn out is not acceptable
Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 5 nights in Jul 2024

8/10 Good

Paul

Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodation for the price. Great housekeeping staff for rooms. Reception is in another building, so not entirely convenient. Internet connection dreadful. I was at top of building with a huge number of stairs and no lift.
Stayed 4 nights in Jul 2024

4/10 Poor

Bev

Disliked: Staff & service, room comfort
Great location.Terrible smell from bathroom.
Arrived and no one at reception to check me in. Had to return 30 mins later. Gentleman behind the desk was polite but not very helpful. Requested and paid for an assessable room due to a knee injury. Was given one on the top floor. Up several flights of stairs without help with luggage. Room was ok,but the smell from the bathroom was beyond anything i have ever experienced. It smelled like someone had died in there. It took buying an air freshener from sainsbury over the road to get it bearable. The location is excellent. I was going to a concert at the empire so it is just a short walk. But the hotel has obvious issues with the bathrooms and drainage. It was one of the hottest days of the year,so the industrial size fan in my room was a blessing. The noise outside during the night was constant. I wouldnt stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Dennis

Travelled with partner
Liked: Cleanliness
On-site picture of room was not like the real thing (much smaller). We were put into a room on the 3rd floor (4th floor american counting) without notification, which for older guests with heavy bags was horrendous, as the steep and narrow staircase went on forever. Tried to change to a lower floor level but not possible, with no offer of assistance with the heavy bags. Cleaning staff excellent.
Stayed 3 nights in Jul 2024

6/10 Okay

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small Room, not very Clean Carpets and TV out of service
Stayed 6 nights in Jul 2024

2/10 Terrible

sydonnie, Brampton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room extemely tiny too much stairs
Stayed 7 nights in Jul 2024

10/10 Excellent

Elle, Flintshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a 5* hotel, but doesn't pretend to be, bed was really comfortable, had all the amenities I needed. Staff were excellent, polite, amazingly helpful. The only downside is the cleaner walked into my room at 10.00 am when checkout is 11, good job I was dressed 🤦😂 would definitely stay here again ☺️
Stayed 1 night in Jul 2024

8/10 Good

adnan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice budget hotel
Another nice budget hotel for work trip. Booked single room for 2 nights stay. Room was small but fully functional. Hotel did not have a iron as other guests had not returned, which was a little frustrating. Close to food outlets and shop right opposite. 10 minutes walk to Shepherd Bush underground. Would stay again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff uncomfortable beds
Stayed 1 night in Jul 2024

2/10 Terrible

Zeshan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the filthiest hotels I’ve ever stayed in!!!
Do not stay in this hotel! Filthy, unkempt, tacky, dirty and just nothing like the pictures. Wonky stairs leading up to narrow corridors, bath room door didn’t have a lock, toilet had stains running down the front, shower dribbled out water, bed had dust all over the floor, mattress was cheap and springy, bed linen had stains and so did the walls. The worst hotel I’ve ever stayed in. Service was non-existent and unable to even get an extra pillow. Avoid Avoid Avoid
Stayed 1 night in Jul 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel placed with in walking distances of Three Zone two Tube options, all was as expected, clean room was on the small size so was hot most of the time the room had a stand alone fan. Comfy bed and linen, Ensuite was a priority, room service everyday changing fresh towel, easy check in and out, mini fridge for water, milk, juice etc and tea/coffee making facility. TV took an age to tune, the ariel is in the room needed securing higher up and against a curtain pole to get more chanels. Bedside light required a bulb, it was mentioned on first day to reception It wasn't replaced after five nights.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yasemin

Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities, room comfort
Great location good stay
Great location, very handy for three tube stations. Lots of restaurants, cafe/ bakeries, sainsburys near by. Short walk to a district line - hammersmith so great for visiring Wimbledon Room 13= Beds very comfy, tea n coffee in room, TV good size worked fine, great fridge that kept items really cold. Nice toiletries pack. Nice clean good condition towels. Checkin was quick and friendly at Europa hotel across street. Things to improve: cleanliness of bathroom this was ok but what let this modern nicely tiled bathrom down was grout in shower needed a good scrub with bleech- vital cheap and quick maintenance.
Stayed 3 nights in Jul 2024

8/10 Good

Edy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport
Stayed 5 nights in Jun 2024

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024