Colonnade Hotel London

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Popular amenities

Room service

Breakfast available

24/7 front desk

Housekeeping

Air conditioning

Explore the area

2 Warrington Crescent, Little Venice, London, England, W9 1ER

Paddington Central
‪10 min walk‬
Lord's Cricket Ground
‪14 min walk‬
Kensington Gardens
‪3 min drive‬
London (LHR-Heathrow)
‪46 min drive‬

Room options

Single Room

4 sq m
Sleeps 1
1 Twin Bed

Club Room

17 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Classic Double Room

12 sq m
Sleeps 2
1 Double Bed

Suite

35 sq m
Sleeps 3
1 Queen Bed

Deluxe Room

20 sq m
Sleeps 3
1 Double Bed

Economy Double Room, 1 Double Bed

9 sq m
Sleeps 2
1 Double Bed

Junior Suite

28 sq m
Sleeps 3
1 Queen Bed

Similar properties

Free WiFi

Breakfast available

Bar

Housekeeping

for 1 room

includes taxes & fees

15 Feb - 16 Feb

About this property

Victorian London hotel in City of Westminster with a 24-hour front desk

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a meeting room.

Colonnade Hotel London offers 43 accommodations with iPod docking stations and safes. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Colonnade Hotel London. During your stay, you'll be within walking distance of Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at Polo Terrace
Continental breakfast served daily for a fee
Amenities include a front-desk safe, a meeting room, and a multilingual staff
Just a 4-minute drive from Hyde Park and a few minutes from Marble Arch

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Polo Terrace - This bar specializes in British cuisine.

24-hour room service is available.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Continental breakfast available for a fee daily 7 AM–10 AM: GBP 7.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Polo Terrace

Family friendly

Babysitting (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Turndown service

Business services

A meeting room

Outdoors

Garden
Terrace

Accessibility

Lift

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

28-inch flat-screen TV
TV channels
DVR
iPod dock
Premium channels

Food and drink

Coffee/tea maker

Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 50.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 7.50 per person
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)
Rollaway bed fee: GBP 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Colonnade Hotel London

Colonnade London

The Colonnade London England

The Colonnade London Hotel London

The Colonnade Hotel London

The Colonnade London England

The Colonnade

Colonnade Hotel London Hotel

Colonnade Hotel London London

Colonnade Hotel London Hotel London

Colonnade Hotel London Reviews

5.6

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

10/10 Excellent

Stephen

28 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

william

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and enjoyable

Stayed 1 night in Oct 2024

8/10 Good

Hilary

Travelled with family

19 Oct 2024

Liked: Staff & service

The rooms are a bit tired and tatty , found used tissue by bed and bin not quite emptied as well as old stains on carpet and wall. Also wish I knew our room was going to be basement with boarded up window However staff lovely, the hotel is a beautiful building , historic and interesting in a lovely area and decent price so probably would stay again but not in basement and would be good if the rooms could be given a bit of an uplift

Stayed 3 nights in Oct 2024

8/10 Good

Quentin

Travelled with partner

17 Oct 2024

Liked: Cleanliness, staff & service

Location was great in terms of transport links. Staff were very nice and the building looked lovely. Our room needed some attention in terms of updating the bathroom which was very tired looking and not functioning particularly well. But everything was clean and it served its purpose. Would stay there again.

Stayed 2 nights in Sep 2024

2/10 Terrible

michelle

Travelled with partner

14 Oct 2024

Disliked: Staff & service, property conditions & facilities

Not what I expected at all! It might have been nice in the 50s or 60s but has not been updated since. Carpet, walls, ceiling, toilet, shower was old & in need of repair! Was glad to leave. Room did not look vacuumed & partially filled soap bottles.

Stayed 2 nights in Oct 2024

4/10 Poor

Taylor

Travelled with group

7 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveller

3 Oct 2024

Liked: Cleanliness, staff & service

We were staying on the 4th Floor, the lift goes 2 floors up and then you walk the last 2. The room was lovely, but the TV did not work and the shower was just a dribble. For the location, the price was good and if the TV and shower worked it would have been 5 stars

Stayed 1 night in Oct 2024

4/10 Poor

B

28 Sept 2024

Stayed 5 nights in Sep 2024

6/10 Okay

Bethany

27 Sept 2024

Liked: Cleanliness, staff & service

The water temperature in our room was difficult to manage and the sink leaked. Other than that it was a nice stay. The breakfast area was nice and colorful.

Stayed 2 nights in Sep 2024

10/10 Excellent

james

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice neighborhood & helpful staff

Stayed 2 nights in Sep 2024

2/10 Terrible

Ed

21 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

AC didn't work - window unit kept falling off and not being able to cool down entire suit No regard for food allergies - went to restaurant and ordered room service (no phones in their rooms). Spoke to the folks in the kitchen numerous times about my food allergies. They delivered food with the allergen on clearly on it. Place is falling apart. So many things are broken in this hotel. Seems like they're holding on by a thread. Carpets are old and smelly

Stayed 5 nights in Sep 2024

8/10 Good

Sandra Lee, Rio Rico

Travelled with group

17 Sept 2024

Liked: Cleanliness, staff & service, amenities

It was a little run down but a beautiful old house. Everyone was very nice and accommodating since we arrived a couple hours before check in. One of the drawbacks to flying over from the US, an early arrival.

Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service

We have stayed at the hotel quite a few times over the past 25 years. Although we enjoyed our stay I would say that the hotel is a little tired and needs some attention to the decor in the rooms. As well the plumbing needs som work as the flow of water was lacking. The internet was also very slow even with a booster in our room. Having said that we will likely stay there again.

Stayed 4 nights in Sep 2024

8/10 Good

Johan

15 Sept 2024

Liked: Cleanliness, staff & service

We love this charmful slightly older buildings, they may not be all smooth metal and glass and may have shaky internet. But the staff was great, very friendly and helpful and the building itself a beautiful old lady. Also - great communications, with subway and bus stops on the corner.

Stayed 2 nights in Sep 2024

4/10 Poor

Dominic, Nottingham

12 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I felt that poor service from staff. The shower was poorly running. Staff was not real helpful that had to walk up large suitcase on four floor as the lift on stops on the second floor.

Stayed 1 night in Sep 2024

8/10 Good

Robert

8 Sept 2024

I got what I'd expect from a 'boutique' style hotel at roughly the same price as a travel lodge - a beautiful old building, a big comfy room (sofa, arm chair, balcony and beds), but it's clearly not got the level of investment required to look modern and spotless in a Victorian building. I definitely didn't experience any of the horror stories some of the reviews talk about - the beds were soft, the bedding and towels clean, the air con worked, the lift worked, and there's a safe in the room if I were concerned for security (not that I was given any reason to be). I think it might be a victim of overselling itself - the breakfast was a simple self serve buffet with only 1 hot option (hard boiled eggs), and describing it as 4-star boutique may counjour images of spas and gourmet food. If you want a base to stay at with a lot more character than a chain hotel, for a similar price, in a good location you shouldn't go wrong. If you want somewhere to spend your days in luxury you'll need to spend more, if you want spotlessness at the price you'll need a chain with rooms designed to be maintained with minimal work.

Stayed 2 nights in Sep 2024

6/10 Okay

Phoebe

Travelled with family

28 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

While they have updated some rooms, the room we were given was dank & smelly. The staff had a very laissez faire approach to customer service.

Stayed 2 nights in Aug 2024

4/10 Poor

Natalie

Travelled with family

28 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Looks nice from the outside, however, very dated inside. Definitely not a boutique hotel as described. Bathing facilities rubbish. The water pressure was awful and the bath/shower were very old as was the whole bathroom. The staff were hoovering the next room at 7.45am, not the most pleasant stay. The bed was comfy but there was a previous guests flip flop sticking out from under it. Could be a really nice hotel if they modernise it, sort out the bathrooms and fix the 100 year old lift that only goes to the 2nd floor.

Stayed 1 night in Aug 2024

6/10 Okay

William

27 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

There was a weird smell travelled back on my clothes, like a strange damp smell. The property could do with a refurb. The locks on the doors are so tricky too, spent a bit each day before I left making sure it was actually locked. The staff are amazing though, very nice and the location to the tube is very handy. The bed linen was clean and had a good nights sleep.

Stayed 2 nights in Aug 2024

10/10 Excellent

S

Travelled with group

26 Aug 2024

Liked: Cleanliness, staff & service

Hotel was genuinely really nice. Read other reviews and i thought I would be walking into a bomb site. Reception was very nicely decorated and clean. Yes it shows its age but thats what come with an old building. Arrived 15 minutes before our check in time and told the room wasn't ready as I expected so, walked 30 seconds around the corner had a drink and came back 30 minutes later got the key and went to the room. amazing spacious room, with nice high ceilings and views out across the area from the balcony. Bed was made and clean along with a clean and stocked bathroom. Yes the wallpaper may be peeling in some areas if you look for it but its not like the room is falling apart. only booked for 1 night but would of happily stayed there for a few days. The room had a fridge and kettle with tea and coffee. Staff were polite and answered any questions we had. Couldn't have asked for more for the price.

Stayed 1 night in Aug 2024

4/10 Poor

Shaun

Travelled with family

19 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Rooms are tired and nothing like the photos. One small bath towel and no bath mat for a double room. This wouldn’t have been a problem had our welcome actually been welcoming. Front of house staff rude and unhelpful and we couldn’t wait to leave the next morning, very glad only one night booked. Great location and with different staff things could have been better. Night doorman was the only member of staff that was polite and pleasant.

Stayed 1 night in Aug 2024

6/10 Okay

RODERICK

11 Aug 2024

Liked: Cleanliness, staff & service

I’ve stayed here before and will again but this visit was only average. A nice room but up two flights of stairs and across an exterior walk way! Then the water pressure was very poor. This is a nice hotel. Great area. Convenient and nice staff but stay in a room on floor 2 and below !!

Stayed 1 night in Aug 2024

6/10 Okay

Dave

Business traveller

9 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Very spacious room with four poster bed The room was a bit tired, with dirty carpets and in need of some decoration

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

8 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

This is a very old hotel & the room had a bad small & the bed was very uncomfortable. I don’t know who gave the high rating which led to my stay, but I regret the money spent - very bad experience.

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an excellent place to stay if you want a convenient location and plan to see London! This is not a Ritz. It's an economical choice for those wanting to be out and about, have convenient transportation, and have a place to sleep. This is my second stay at this hotel.

Stayed 8 nights in Jul 2024