Clayton Hotel City of London

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VIP Access

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Housekeeping

Explore the area

10 New Drum Street, London, England, E1 7AT

Tower of London
‪11 min walk‬
The Shard
‪5 min drive‬
London Eye
‪10 min drive‬
London (LHR-Heathrow)
‪63 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe Double Double

30 sq m
Sleeps 3
2 Double Beds

Deluxe Double Room

25 sq m
Sleeps 2
1 Double Bed

Pillow-top beds, minibar, in-room safe, laptop workspace

Executive Double Room

26 sq m
Sleeps 3
1 Double Bed

Junior Suite

44 sq m
Sleeps 3
1 King Bed

Similar properties

Free WiFi
Air conditioning
Gym
Laundry

for 1 room

includes taxes & fees

11 Apr - 12 Apr

About this property

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services.

Clayton Hotel City of London offers 212 accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Clayton Hotel City of London. During your stay, you're just a quick walk from Brick Lane. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the location and the breakfast
11 minutes by foot from Tower of London and a 5-minute drive from The Shard

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-certified Clayton Hotel City of London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Clayton Hotel City of London has a restaurant on site.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Irish, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
TV in common areas

Family friendly

Free cot
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clayton Hotel City London

Clayton City London

Clayton City Of London London

Clayton Hotel City of London Hotel

Clayton Hotel City of London London

Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Andrew

Travelled with family and small children

27 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The room was clean and comfortable. However we won’t be staying again as when I returned to collect our bags there were numerous customers luggage left unattended in reception. Then when I handed the tag over for my own luggage the member of staff available didn’t check the reference number with the luggage and tried to hand me someone else’s bags. Shocking level of security or concern for the belongings of their customers. They also took nearly two weeks to respond to my message about this on Expedia. Because of this we will not be staying here again on our return to London.

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

25 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

10/10 Excellent

Phil

Travelled with family

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Recommend

Would recommend. Clean and tidy hotel. Stayed in the Family room. Double bed didn’t seem that big, But I had a good night sleep.

Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Grapevine

23 Dec 2024

Stayed 6 nights in Dec 2024

4/10 Poor

Claire, TAUNTON

19 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Marla

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

This was a last-minute hotel change and I was pleased with the result. The location was great and the property provided everything needed for a short stay.

Stayed 1 night in Nov 2024

8/10 Good

Ashley

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay

Really lovely hotel and so close to the tube. Bed was super comfy and room was lovely. Would definitely recommend :)

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveller

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Nina

9 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean hotel and friendly staff

Stayed 1 night in Dec 2024

4/10 Poor

Nicolas, Bangkok

Business traveller

6 Dec 2024

Disliked: Staff & service, amenities

Not impressed at all. Moni is the only good staff who knew how to take care of us

Stayed 5 nights in Dec 2024

10/10 Excellent

Kathryn

Business traveller

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Manesh

30 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

H M

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Anna

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not a 4-star product.

not a 4 stay hotel. did not provide toiletries like toothbrush, paste or even bathroom slippers. frontdesk staff unhelpful.

Stayed 4 nights in Nov 2024

10/10 Excellent

Samudra

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Doodsen

8 Nov 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Jami

7 Nov 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

REBECCA

Travelled with family

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

COLIN

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Oct 2024

2/10 Terrible

Justin

29 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Oct 2024

10/10 Excellent

Alberto, Oakland Park

Travelled with family

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would definitely be staying here again the next time I visit. As well as planning on staying at the other Clayton chain hotels. The staff here were incredibly kind. My daughter had fallen under the weather and the staff were compassionate and sympathetic to her. They even told her where the closest pharmacy was located from the hotel. Helping her to the best of their abilities which she and myself appreciated. The bartender was also incredibly kind to myself and my wife. I was blown away by the staff and how they go above and beyond. The rooms were clean, the room services were excellent. I have no complaints and truly appreciated the staff.

Stayed 5 nights in Oct 2024

4/10 Poor

Michael

Business traveller

28 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

One night business trip.

Was given a disabled persons room. Everything is low down, no room between the toilet and the wash hand basin i could rest my arms on it sat on the toilet. Obviously it made it difficult to access the toilet. The lighting was poor and flickering. I asked to be moved but was told i hsd the last room. A point i argued when i said that there are still rooms on line for hire. Shame really because i have stayed in Claytons msny times in differen locations. Ive never had a problem before.

Stayed 1 night in Oct 2024

8/10 Good

Mirja

Travelled with family

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location-- quick walk to the tube, a Costa coffee, and Pret. We had a double room, which was a tad small but lots of space for storage and very clean. The beds were also very comfortable! To enter our room, you had to go through an external door that led you to a small hallway with our door and another guest's door. This would be great for families but a little awkward for complete strangers. Overall, really nice hotel with very warm and personable staff.

Stayed 4 nights in Oct 2024