Charlotte Guest House

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charlotte Guest House

Studio, Ensuite (Studio Suite)
Quadruple Room, Ensuite (Double and Two Single Bed)
Triple Room, Ensuite (Double and Single Beds)
Exterior
Studio, Ensuite (Studio Suite)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
195-197 Sumatra Road, London, England, NW6 1PF
  • Hampstead Heath
    4 min drive
  • Took Took
    1 min walk
  • West Hampstead Overground Station
    3 min walk
  • London (LHR-Heathrow)
    58 min drive

Room options

Studio, Ensuite (Studio Suite)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Shared Bathroom (Double and Two Single Bed)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room, Ensuite (Double and Single Beds)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Single Room, Ensuite (Mini)

  • Sleeps 1
  • 1 Twin Bed

Quadruple Room, Ensuite (Double and Two Single Bed)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room, Shared Bathroom (Mini)

  • Sleeps 1
  • 1 Twin Bed

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About this property

Charlotte Guest House

London guesthouse in Camden
This smoke-free guesthouse features free WiFi in public areas and multilingual staff.
Charlotte Guest House offers 49 accommodations. Housekeeping is provided daily.
During your stay at Charlotte Guest House, you'll be within walking distance of Hampstead Heath. You'll find features like free WiFi in public areas.
  • Free WiFi and wired Internet in some public areas
  • Amenities include a multilingual staff
  • 11 minutes by car from Marble Arch and 11 minutes from Hyde Park
Charlotte Guest House offers its guests multilingual staff. Public spaces have free WiFi and wired Internet.

This London guesthouse is smoke free.

Languages

English, French, Italian, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Charlotte Guest House Hotel London
Charlotte Guest House Hotel
Charlotte Guest House London
Charlotte Guest House
Charlotte Guest House Hotel London
Charlotte Guest House Hotel
Charlotte Guest House London
Hotel Charlotte Guest House London
London Charlotte Guest House Hotel
Hotel Charlotte Guest House
Charlotte Guest House London
Charlotte Guest House London
Charlotte Guest House Guesthouse
Charlotte Guest House Guesthouse London

Charlotte Guest House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 242 out of 666 reviews" "
Rating 8 - Good. 292 out of 666 reviews" "
Rating 6 - Okay. 97 out of 666 reviews" "
Rating 4 - Poor. 22 out of 666 reviews" "
Rating 2 - Terrible. 13 out of 666 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
The room was very clean and tidy and luckily, a fan was provided because it was very warm up there due to the heatwave. The guy on reception was very friendly and informative and gave us simple instructions to get to our room. The guest house is only a 5 minute walk away from the tube station so it was a very good location and the area was nice with a lovely bakery just up the street, but also Costa not too far either. Highly recommend and we will keep it in mind when we return
Stayed 2 nights in Jul 2024

10/10 Excellent

Kritsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Lovely Victorian architecture.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, lovely room, great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Rishika

Stayed 2 nights in Jul 2024

6/10 Okay

Arta

Travelled with family
Ok for the price?
It was ok in general for a place to sleep a night. Sheets had some stains on them, shower didn't look clean, towels didn't smell fresh. I suppose it's ok for the price but I wouldn't be coming back. Mattress was very uncomfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Stayed at Charlotte Guest House after a concert at Wembley. A very friendly & helpful welcome when we checked in followed by a clean & very nicely decorated bedroom & bathroom. A comfortable bed & quiet neighbourhood resulted in a good nights sleep! In an excellent location for Wembley we would definitely visit again.
Stayed 1 night in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
The staff made an effort to get my room ready asap and they were very responsive. There were some "old house" issues, like any home. the shower door was hard to open from the shower inside. The pillows were "tired" and the bed mattress felt old. The upgrades made in the bathroom were beautiful. The area was very nice. Thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Nassim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find!
Great place in London, so conveniently located, right next to transportations stations. Overground, Train and Underground with the Jubilee line. Easy access to downtown London. The Guesthouse is clean and great affordability for London. we got a enovated bathroom. Staff was nice and we encountered no issues with this stay. will book again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marianne

Stayed 1 night in May 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
For us, it was a really good location. Main West Hampstead shopping street at the end of the road and train stations just five minutes’ walk. The room was very pleasant and seemed recently equipped. It did not feel crowded. The bed was comfortable and the shower easy to use. We had a small fridge and a microwave and kitchen area sink so could eat simple meal if we chose.
Stayed 2 nights in May 2024

6/10 Okay

Jasmine

Stayed 6 nights in May 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good - many thanks
Stayed 1 night in May 2024

8/10 Good

amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great communication
The check in experience was excellent. They were in touch leading up to the stay and we were able to drop our bags and they very kindly put them in our room for us. The creme egg for our daughter was a lovely touch too after a long trip. The room was perfect for a family of 3 with our little girl getting her own room. The transport links were excellent and there were lots of lovely places to eat a stones throw away. You got discount at a lovely bakery nearby too on showing proof of your stay. The only downside, which is common in guest houses, was the noise from neighbours. The people above us decided to roam around for an hour between 3 and 4am and it woke my daughter up several times. This was only a small thing though in a very enjoyable stay. Would definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the tube and overground station but still quiet. Staff are available most of the day. Good value.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tetiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much! It was clean, very comfortable and cozy room, perfectly clean showerroom and toilets. Highly recommended! I will definitely come again.
Stayed 1 night in Mar 2024

10/10 Excellent

Chittur Nilakantan Venkat, BEACHWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy. A block from main office, though
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas F.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean, quiet place with friendly staff and good facilities. Excellent shower water pressure in a newly finished bathroom, too. Our only complaint was the WiFi, which was both slow and extremely prone to cutting out; and there was an inner door on a spring that closed automatically that was also quite annoying. That said, if you're looking for a convenient, clean place to sleep that's close to all types of transportation, I wouldn't hesitate to recommend this.
Stayed 3 nights in Oct 2023

8/10 Good

Richard

Business traveller
Clean comfy, reasonably priced and not far from the centre of town. Very convenient. I’d use it again.
Stayed 1 night in Oct 2023

8/10 Good

Jiaming, Flushing

Travelled with group
Liked: Cleanliness, staff & service, amenities
friendly staff and very convenient location!
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a warm welcome. Shared shower clean and modern. Would happily stay again.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is good and comfortable but it's located in a higher level that it's difficult for an almost 60 years old couple to go up with 2 large luggages, we have requested a lower level room when we made the booking
Stayed 4 nights in Sep 2023