"Staff very nice. Room looked smaller than what it really is because besides the double bed there were 2 bunk beds (that we did not need). The bathro ... " More
22 Oct 2016 by Maria
Thank you for your positive review we are so pleased that you enjoyed your stay with us. We hope to welcome you back to the Kensington West.
14 Dec 2017 by DUTY MANAGER
Arvoisa vieras, Kiitos kun otit aikaa tarkistaa oleskelusi Kensington West -hotellissa. Olen pahoillani kuullessani, että löysit huoneesi kylmäksi, vastaanottomme ystävällinen henkilökunta on 24 tuntia vastaanotto ja aina valmis auttamaan, jos sinulla on ongelmia kuumennuksen käynnistämisessä. Meillä on savuttomia alueita savuttomille asiakkaillemme, mutta heidän on kunnioitettava, että heidän on oltava hiljaa tuntien jälkeen. Olen pahoillani, että näin ei ollut. Tulevaisuudessa ota yhteys vastaanottoon, sillä me ystävällisesti siirrämme sinut toiseen huoneeseen, jos huoneesi, johon olet määrittänyt, ei vastannut standardeja. Kuitenkin olen tyytyväinen kuullessani, että nautit hotellin sijainnista ja pystyt helposti selailemaan Lontoon ympärillä. Ystävällisin terveisin, Jenny Goncalves
As a guest of Best Western Kensington Olympia Hotel, you'll find a front desk safe and a lift. WiFi is free in public spaces. This London hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
LCD televisions come with digital channels. This London hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on request and an iron/ironing board can be requested.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.