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"Great little hotel by Aldgate East tube. Excellent access for travel and walking distance to Liverpool Street station. Friendly staff and good service ... " More
7 Feb 2024 by Hampton by Hilton
Dear Guest, We appreciate you staying with us at the Hampton by Hilton London City and taking the time to respond to our online guest satisfaction survey. The ratings you gave us in the various categories are very important to us since they enable us to keep track of and raise the standard of services we provide to you. We appreciate the wonderful comments you made about the hospitality that you experienced when you were a guest with us. It makes us happy to hear that you had a positive overall experience at our hotel and that our staff was able to make you feel at home. You be sure that I will pass along your comments to our fantastic team, who will find your words to be very motivating. Once more, we appreciate you staying with us. I sincerely hope we will have the chance to welcome you back to the hotel at some time during your subsequent visit to London. Warm Regards,Dhaval, Front Of House
12 Nov 2023 by Rakesh Singh
Dear MikaThank you for the good scores that you provided regarding the service you received, I am delighted to hear that your overall service in our hotel was very good and that you have enjoyed your stay with us. I will share your feedback with the hotel team who will be greatly encouraged by your positive scores.I look forward to welcoming you back to Hampton by Hilton London City in the not too distant future. Meanwhile, if there is any way I can be of further assistance, please don't hesitate to contact me.Warm regards,Rakesh Singh
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – restaurant.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
