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Hampton by Hilton London City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Free daily on-the-go breakfast
Restaurant
Room, 1 Queen Bed, Accessible

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Brick Lane
    1 min walk
  • Liverpool Street
    12 min walk
  • The Gherkin
    12 min walk
  • London (LHR-Heathrow)
    59 min drive

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place London City East

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (786)
The price is €269
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Hyatt Place London City East

About this property

Hampton by Hilton London City

Eco-certified London hotel in Shoreditch with free breakfast
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning.
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Renovated entire property – May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1009 reviews" "
Rating 8 - Good. 393 out of 1009 reviews" "
Rating 6 - Okay. 59 out of 1009 reviews" "
Rating 4 - Poor. 19 out of 1009 reviews" "
Rating 2 - Terrible. 17 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DeVaughn

Liked: Cleanliness
Very kind people
Stayed 5 nights in Sep 2024

6/10 Okay

Simon

To far from London center
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a sight seeing trip to London. Close to Underground and close to several wonderful restaurants. Breakfast was great, facilities were new. Great stay and I cannot wait to return.
Stayed 7 nights in Sep 2024

10/10 Excellent

SUSHEEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Manager Rakesh is a fantastic person. He took care of everything right from check-in till check-out. He made sure that every hotel guest is happy. I am very happy to see this level of hospitality. Great job by every staff member. I’ll book my stay again for my future London trips.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and the breakfast had a great variety!
Stayed 1 night in Sep 2024

8/10 Good

Hon, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean , quit , safe and staff is nice , service is good .
Stayed 5 nights in Aug 2024

8/10 Good

Emma, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating, letting us check in early and check out late. The breakfast was good and the hotel was clean. Everyone was friendly and helpful.
Stayed 10 nights in Aug 2024

10/10 Excellent

SUSHEEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying in this property. Rakesh is a fantastic property manager. Rohan and Dhaval are doing great job. Overall all staff members were very attentive and caring. I’ll stay in this property for all of my London visits.
Stayed 1 night in Sep 2024

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Great location !
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alistair

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room ok, but otherwise look elsewhere
Decent hotel in a rather shabby street. Reception staff rather frosty. Room was oddly in the basement with a "view" of a brick wall from 20 cm. Aircon couldn't be turned off without turning off all the electricity. Breakfast was bland, rather weary reheats and day old bread. I think I'll stay elsewhere in the area next time. It's poor value at this room rate.
Stayed 1 night in Aug 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, and the location was perfect for exploring the city. The breakfast offered a wide variety of options. Overall, a pleasant experience!
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anna-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Travelled with partner
Very good property except the view from the window as it was facing brick wall and apartment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Haedo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in london
Great hotel exalent welcoming helpfull stuff, near the underground, spotless hotel. Breakfast was great, nice room exapt the sofa bad which was bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was convenient. It made our week-long stay in London very easy. We'd highly recommend it for families, especially.
Stayed 6 nights in Aug 2024

8/10 Good

Kara

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an area with plenty to do, and places to eat. It was so close to a tube line. The foyer was very nice and rooms were spacious. The breakfast on offer was delicious, and great coffee! Air-conditioning was much appreciated in the rooms. We loved our stay and found it hard to leave. The pillows were the only thing that wasn't perfect, as they were a quite flat even when using two. But that was such a small thing, we'd definitely stay again if we ever make it back to London and would recommend it to others.
Stayed 7 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice and clean, staff really friendly. Breakfast was really good, plenty of choice and yes it waa busy but you never waited long to sit down. Cleaning staff maybe a bit too good as they mistakenly threw away somethng we left in a bag on the floor and face cloths we brought with us were taken away when bathroom was cleaned
Stayed 3 nights in Aug 2024

8/10 Good

Stewart

Liked: Staff & service, property conditions & facilities
Does not justify the excess price point with say premier inn style no frills quality accommodation
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excellent. Area not the closet to travel links.
Stayed 1 night in Aug 2024