Hampton by Hilton London City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton by Hilton London City

Front of property
Room, 1 Queen Bed, Accessible
Free daily on-the-go breakfast
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Brick Lane
    ‪1 min walk‬
  • Liverpool Street
    ‪12 min walk‬
  • The Gherkin
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton by Hilton London City

Eco-certified London hotel in Shoreditch with free breakfast
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning.
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Renovated entire property – May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1009 reviews" "
Rating 8 - Good. 391 out of 1009 reviews" "
Rating 6 - Okay. 63 out of 1009 reviews" "
Rating 4 - Poor. 20 out of 1009 reviews" "
Rating 2 - Terrible. 18 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Arulselvan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the Transportation
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanna

Stayed 7 nights in Oct 2024

8/10 Good

Anna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work event. The day I booked- actually two hours later- my location changed 45 min Away and the hotel refused to let me have a refund or change hotels or even to another property of Theirs. Expedia and the hotel Both claimed it was up to the other. The smoke alarm went off during the middle of the night. And the air and heat was tricky- kept waking up to no air and a boiling room. Or freezing when I tried to get warm. We had a few incidents where the elevator got stuck, and a really creepy guy stared at me all the way up the elevator and came to my floor. And the hotel had a strange setup- when trying to get back from the gym I got lost because it’s in a different wing from some rooms. But the staff was super super friendly and accommodating and helpful. The place was very clean other than the sofa thing and headboard which were dusty. The area has a lot of food options, but it was 30 min taxi or Uber from most things in the city I tried to get to and thus an extra expense.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ! Staff so professional and helpful. Other than having to wait for my room for 25 minutes after check in … the entire experience was perfect!
Stayed 6 nights in Oct 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 7 nights in Aug 2024

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was highly average. Surrounding area was quite run down.
Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Property conditions & facilities
Good complimentary breakfast but not centrally located for tourism
Stayed 4 nights in Sep 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff was very nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time
Stayed 1 night in Oct 2024

10/10 Excellent

Karolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic gym, love having a peloton there to use.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

MOISES, Poinciana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

Jenny

Stayed 1 night in Sep 2024

8/10 Good

Donna

Stayed 2 nights in Sep 2024

10/10 Excellent

Vijaya

Travelled with family
Hotel is new and clean. Breakfast is good mix. Nice hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DeVaughn

Liked: Cleanliness
Very kind people
Stayed 5 nights in Sep 2024

6/10 Okay

Simon

To far from London center
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a sight seeing trip to London. Close to Underground and close to several wonderful restaurants. Breakfast was great, facilities were new. Great stay and I cannot wait to return.
Stayed 7 nights in Sep 2024

10/10 Excellent

SUSHEEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Manager Rakesh is a fantastic person. He took care of everything right from check-in till check-out. He made sure that every hotel guest is happy. I am very happy to see this level of hospitality. Great job by every staff member. I’ll book my stay again for my future London trips.
Stayed 5 nights in Sep 2024