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Aloft London Excel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aloft London Excel

Exterior
Indoor pool
View from property
Breakfast, lunch, dinner served; international cuisine
Cocktail bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    2 min walk
  • IFS Cloud Royal Docks Station
    16 min walk
  • O2 Arena
    11 min drive
  • London (LCY-London City)
    17 min walk

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room

Executive Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Single Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Moxy London Excel

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1003)
The price is €90
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Moxy London Excel

About this property

Aloft London Excel

Eco-certified hotel with a fitness center connected to the convention center in London
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention center, and just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Docksider Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from London Stadium and 11 minutes from O2 Arena
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 17.50 for adults and GBP 8.75 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Docksider Restaurant
  • WXYZ
  • Food and beverage area

Things to do

  • Bike parking
  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1003 reviews" "
Rating 8 - Good. 272 out of 1003 reviews" "
Rating 6 - Okay. 68 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

M'hamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Mr. Reds at the reception provided excellent service and even assisted with an early check-in. We will definitely stay again."
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean but standard stay.
It was a clean, tidy and modern hotel. We were lucky enough to be upgraded to a room on the 8th floor overlooking the trainline and London. Be aware there is building work going on surrounding the hotel which now restricts views and accessibility. The bed was huge and comfortable (but rather warm!) Facilities were clean with everything there and working. Our room was quiet as we were away from the lifts and ground floor. We didn't need to have our room cleaned but the staff were friendly and everything looked tidy. Breakfast was good. Better on our first morning as the second was busy and some items ran out. The restaurant was also quite noisy but we found a less busy spot. A mix of visitors, business, couples, friends and family etc. One downside was the pool area.( We had booked this hotel in part because of it's pool. ) It is a small pool with swimming lessons taking part every morning. Many children in and out, families stood watching and noise and commotion in the pool area. Access to the sauna and steam room is restricted to certain times too. I'd advise checking as no information on the website. Very handy for the train in and out with a few changes.
Stayed 2 nights in Sep 2024

8/10 Good

Afolabi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel spot for excel neighborhood
Stayed 3 nights in Sep 2024

8/10 Good

Nicola

Stayed 1 night in Aug 2024

10/10 Excellent

Jujar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Aloft Hotel
Aloft House next to the Excel is a great place to stay if you want to explore London. Right next to the DLR line and the Elizabeth Line just a short walk away. The hotel has good size rooms, which are modern and clean. Great restaurant and bar with a great selection at reasonable prices. If you opt for breakfast included, there is a great selection of food that caters for everyone Staff are very attentive and provided great customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Zindzi

Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Stayed 1 night in Sep 2024

8/10 Good

Jumel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. The room was beautiful and well equipped, only downfall for us was the AC, it was not getting hot, it constantly felt like it was blowing cold air and it was quite a chilly weekend. Everything else was good.
Stayed 2 nights in Sep 2024

4/10 Poor

Luke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Go anywhere else
Didnt give us the kingsize bedroom we paid for. Downgraded us to two single beds. Very unimpressed that they gave away a bedroom we paid for ages ago and then have the gaul to downgrade us. On top of that had to remind breakfast staff several times to give us fried eggs. Wont be staying here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could not really fault it, great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the excel and also prince Regent DLR station is only 2 mins walk, staff were great, hotel was quiet and spotless will def stay there again
Stayed 1 night in Sep 2024

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
Very clean and comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mason

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

D

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Despite the lovely staff and lovely venue I was terribly disappointed with this stay, when I arrived I was greeted with construction work that I had zero warning of otherwise I would not have booked My room was a nice size, on the second floor My windows were facing a brick wall and construction work vehicles which was depressing within itself I could have stayed and got over all of that, but the thing that ruined it all until the point I had to check out was The whole corridor stank to high heavens of paint and cannabis To the point I actually threw up and had to leave at 2am in the morning I don’t know what type of paint was being used but it I do know they were painting the restaurant area My room was near enough on the other end of the hotel and it’s all I could smell until I left Also, I & my wife was unable to use any facilities as it was full of single men drinking and laughing It was a very uncomfortable experience walking into the swimming area and me and my other half had to leave as there wasn’t anywhere for us to relax
Stayed 1 night in Sep 2024

10/10 Excellent

Sebastian, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is just very nice My son loved the swimming pool warm water I definitely recommend this place for any occasion
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Olusegun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spot in Central London!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

mobolaji

Stayed 1 night in Jul 2024