Aloft London Excel

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping

Explore the area

1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

ExCeL Exhibition Centre
‪2 min walk‬
London Stadium
‪11 min drive‬
O2 Arena
‪11 min drive‬
London (LCY-London City)
‪17 min walk‬

Room options

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Family Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 Bedroom

51 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Single Beds, Non Smoking

31 sq m
Sleeps 2
2 Twin Beds

Urban, Room, 1 King Bed

31 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

7 Apr - 8 Apr

About this property

Eco-certified hotel with a fitness center connected to the convention center in London

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.

Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention center, and just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym and a sauna
Guests have great things to say about the helpful staff and the location
11 minutes by car from London Stadium and 11 minutes from O2 Arena
Pets welcome for free (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

WXYZ - This cocktail bar serves light fare only. Happy hour is offered.

Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (GBP 20 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
A bar/lounge
A restaurant

Restaurants on site

Docksider Restaurant
Food and beverage area
WXYZ

Things to do

Gym
Indoor pool
Sauna

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
On the riverwalk
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

42-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 1 (weight limit: 40 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.00 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
Self parking fee: GBP 20 per day
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

LUCY

22 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

SABRINA

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 2 nights in Dec 2024

10/10 Excellent

Konstantinos

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Assia

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

Stayed 2 nights in Dec 2024

10/10 Excellent

Marie

Travelled with family and small children

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent room

Stayed 1 night in Dec 2024

6/10 Okay

Guang

11 Dec 2024

Liked: Cleanliness

do not feel warming

Stayed 4 nights in Dec 2024

8/10 Good

Sue

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay on the whole.

Good stay only thing that could have been better was breakfast could have been hotter, toaster in wrong position as if you just wanted toast had to wait in queue. Also very thin bread for toast. No cranberry juice.

Stayed 2 nights in Dec 2024

10/10 Excellent

Heidi

8 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Super friendly and helpful staff Spacious room and dog friendly, great breakfast

Stayed 1 night in Dec 2024

10/10 Excellent

Tino

7 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Russell

Business traveller

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

8/10 Good

Susan

Business traveller

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location for the Excel

Stayed 1 night in Dec 2024

2/10 Terrible

Katie

3 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Nov 2024

8/10 Good

Daanyaal

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of work going on. Poor

Stayed 1 night in Oct 2024

10/10 Excellent

Sze

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

james

26 Nov 2024

Stayed 2 nights in Oct 2024

2/10 Terrible

Paris

25 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

andrew

24 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Okay but attention to detail missing

Nice hotel, let down by some details. Charging £20 for parking is a bit much and a further £25 “which will be returned in a few days” wasn’t a great start. I get taking card details, but shouldn’t be taking money… Room was spacious and clean, but no power point by a mirror for my wife to do her hair. I went for a swim, and the first changing booth didn’t have a lock on it. Went to do a timed swim so checked the clock when I set off. Swam some lengths and checked the clock which hadn’t moved - clearly the battery had run out and not been replaced. The little things make the difference between average and good…

Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Travelled with family, Business traveller

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, nice hotel

Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a great property and staff. Well Done

Stayed 1 night in Nov 2024

10/10 Excellent

Martin

20 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Samuel

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the Aloft Hotel London transportation to Heathrow Airport and other places, it was very convenient but the only thing l didn't really like was their gym. The gym is not spacious and they don’t have enough equipments in there that’s all.

Stayed 3 nights in Nov 2024

10/10 Excellent

Nicola

Business traveller, Travelled with partner

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

First time staying at this hotel. We had a spacious room (although it was the disabled room), it was clean and the bed was really comfortable. Food in the bar was also really good.

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Business traveller

19 Nov 2024

Liked: Cleanliness, staff & service, amenities

Excellent and friendly customer service! Easy check in and they provided extra assistance with a nice cup of coffee after an overnight flight. I would be very happy to stay here again!

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O2 Visit

We were visiting the O2, even though this hotel is next to The Excel it is also a great location for the O2. Easy access to the Cable Car across the Thames (2 stops on the DLR) or a couple of stops on the tube/DLR.

Stayed 1 night in Nov 2024