Aloft London Excel

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping

Explore the area

1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

ExCeL Exhibition Centre
‪2 min walk‬
IFS Cloud Royal Docks Station
‪16 min walk‬
O2 Arena
‪11 min drive‬
London (LCY-London City)
‪17 min walk‬

Room options

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Family Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

51 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Single Beds, Non Smoking

31 sq m
Sleeps 2
2 Twin Beds

Urban, Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Eco-certified hotel with a fitness center connected to the convention center in London

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.

Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention center, and just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym and a sauna
Guests have great things to say about the clean accommodations and the location
11 minutes by car from London Stadium and 11 minutes from O2 Arena
Pets welcome for free (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

WXYZ - This cocktail bar serves light fare only. Happy hour is offered.

Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (GBP 20 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 17.50 for adults and GBP 8.75 for children
1 restaurant
1 bar

Restaurants on site

Docksider Restaurant
WXYZ
Food and beverage area

Things to do

Bike parking
Fitness centre
Indoor pool
Sauna

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Laundry facilities
Multilingual staff

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

At least 80% of lighting from LEDs
At least 80% of food locally sourced
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Free rollaway beds

Bathroom

Eco-friendly toiletries
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

42-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Fridge

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Electrical adapters/chargers
Energy-saving switches
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Renovations and closures

The property will be renovating from February 10 2025 to February 14 2025 (completion date subject to change). The following areas are affected:

Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 1 (weight limit: 40 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
Self parking fee: GBP 20 per day
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Kelly

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a great property and staff. Well Done

Stayed 1 night in Nov 2024

10/10 Excellent

Martin

20 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Samuel

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the Aloft Hotel London transportation to Heathrow Airport and other places, it was very convenient but the only thing l didn't really like was their gym. The gym is not spacious and they don’t have enough equipments in there that’s all.

Stayed 3 nights in Nov 2024

10/10 Excellent

Nicola

Business traveller, Travelled with partner

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

First time staying at this hotel. We had a spacious room (although it was the disabled room), it was clean and the bed was really comfortable. Food in the bar was also really good.

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Business traveller

19 Nov 2024

Liked: Cleanliness, staff & service, amenities

Excellent and friendly customer service! Easy check in and they provided extra assistance with a nice cup of coffee after an overnight flight. I would be very happy to stay here again!

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O2 Visit

We were visiting the O2, even though this hotel is next to The Excel it is also a great location for the O2. Easy access to the Cable Car across the Thames (2 stops on the DLR) or a couple of stops on the tube/DLR.

Stayed 1 night in Nov 2024

8/10 Good

Chris

14 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

13 Nov 2024

Liked: Cleanliness, staff & service

Pillows were too flat and old. Lights wouldnt turn off at night.

Stayed 6 nights in Nov 2024

10/10 Excellent

Terry

11 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient for Excel

Decent sized room. Quiet location. Friendly staff. Very convenient to Excel and the DLR. Pillows on the bed were flat and very uncomfortable. Weird lighting in room. Could not find a switch to turn the lighting off over the coffee making station in room which was annoying when we went to sleep. Really appreciated the gym, pool and sauna facilities. Two days there were mum and baby classes going on in pool - which was a bit of a squeeze, but they were friendly enough. Just something to be aware of if you're planning a day time swim.

Stayed 1 night in Nov 2024

8/10 Good

Charlene

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed my stay Big spacious room Time in the pool Friendly staff The only thing was the heating was a bit tricky to turn down

Stayed 2 nights in Nov 2024

6/10 Okay

Alexandra

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely hotel, staff friendly, Tv wouldn’t connect to my devices is my only negative

Stayed 1 night in Nov 2024

8/10 Good

Shannon

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Robin

6 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Gary

5 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Hotel staff were great and a great location near to the Elizabeth Line

Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spacious room, quiet, comfy bed, excellent bathroom

Stayed 4 nights in Oct 2024

10/10 Excellent

Ruckhsana

Travelled with family

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very clean, modern, and comfortable. The king-sized bed had beautiful crisp white sheets and was very comfortable. I came her for the pool and sauna which my child loved. The room has tea and coffee. We got robes ans slippers on request plus a toorh brush kit. The snack bar and restaurant are very convenient. I recommend the hot chocolate from the snack area. Its a good price for London and close to the DLR. So its easy to get to anywhere central in London. There are some works going on at the Excel but that didnt bother us. The TV in the room is large. The air con and heating very efficient. They also have a bar area with table top games. The staff are friendly and professional. A fun thing to do in the half term break.

Stayed 1 night in Oct 2024

10/10 Excellent

Jade

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Paul

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was good, room was okay for comfort but we didn’t sleep hardly due to air conditioning not working. There were No windows to open so this made it worse. We were out all day back late each evening so to late to call reception.

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with group

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Helpful and freindly staff felt always welcome,

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Irfan

Business traveller

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Gemma

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was lovely quiet and child friendly

Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Business traveller, Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We exhibited at ExCeL and there were a lot of build works in the immediate area but no consequent noise. The hotel was extremely clean and well kept. The staff exceptionally friendly and the whole stay outstanding. One solitary issue was the very highly-priced Chardonnay (two large almost equalled our two main courses) so I'd suggest caution at the bar. Still totally worth it and will definitely stay again.

Stayed 2 nights in Oct 2024