12 Aug 2024 by Clitax Pereira, Front Office Manager.
Dear Christina,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 ArrivalsIt is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.
29 Jun 2024 by Asad U. - Duty Manager
Dear Christine,Thank you for your high rating and feedback. we are pleased that you enjoyed your stay here at Aerotel and we look forward to welcoming you back in the future.Kind Regards
12 May 2023 by Aerotel Team
Dear Guest, Many thanks for your feedback. We are pleased to learn that you had an enjoyable stay with us. We take great pride in ensuring that we meet guest expectations. We look forward to welcoming you in the near future.
5 Jul 2022 by Aerotel Team
Dear Guest, Thanks for staying with us. We appreciate your high rating and feedback. We have taken note of your comments we will raise this issue to the concerned department.
5 Jan 2022 by Aerotel Team
Dear Guest, Thanks for staying with us. We appreciate your feedback and comments. We do apologise for the inconvenience and lack of quality. We have taken note of it and will raise this issue to the concern department. We do apologise if you found our hotel over priced as we are located within Heathrow. We hope that you give us another chance for better service in the near future. Warm regards, Aerotel team.
2 Jul 2023 by Aerotel Team
Dear Guest,Thank you for your feed back and rating. All hotel rooms are without windows due to the hotel's position and the Heathrow airport authorities’ safety protocol, thus all of our rooms are adequately lit and properly air conditioned. We are sorry that we do not have a restaurant, however we do offer a selection of snacks and drinks at reception.Kind Regards
29 May 2023 by Aerotel Team.
Dear Guest, Thank you for staying with us. We appreciate your high rating. We hope to welcome you again! Many Thanks,
Aerotel London Heathrow T2 & T3 offers its guests multilingual staff and a lift. WiFi is free in public spaces. This 3-star Hounslow hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Aerotel London Heathrow T2 & T3 offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.