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3.6 out of 5

"Small bedrooms but very convenient for Terminal 3. " More

By a verified traveller on Fri 28 Jun 2024

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Single Room (Solo Plus)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room (Plus)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double or Twin Room (Plus)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Aerotel London Heathrow T2 & T3's great location. During your stay, you'll be connected to the airport and close to Stockley Park. You'll find features such as free WiFi in public areas and breakfast (surcharge).

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Guests really like the accommodation for the cleanliness, comfy beds and low noise level
  • 14 minutes by car from Windsor Castle and 12 minutes from Thames River

Aerotel London Heathrow T2 & T3 ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aerotel London Heathrow T2 & T3

Everyone (3) Couples (4)
4 out of 5

Posted by on 21 Jul 2024

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Comment from Hotel Management

12 Aug 2024 by Clitax Pereira, Front Office Manager.

Dear Christina,Greetings from Aerotel London, The Only In-Terminal Hotel Located in Terminal 3 ArrivalsIt is my honor to know that our Aerotel Hotel has earned your approval. Thank you for your highest rating. We ensure our facility and services are at the highest standards to ensure our guests have a stress-free and a pleasant stay.We are thrilled that you enjoyed your stay with us. It was and will always be our pleasure to welcome you back to Aerotel London.

4 out of 5
Small bedrooms but very convenient for Terminal 3.

Posted by on 28 Jun 2024

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Comment from Hotel Management

29 Jun 2024 by Asad U. - Duty Manager

Dear Christine,Thank you for your high rating and feedback. we are pleased that you enjoyed your stay here at Aerotel and we look forward to welcoming you back in the future.Kind Regards

5 out of 5

Posted by on 22 Apr 2023

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Comment from Hotel Management

12 May 2023 by Aerotel Team

Dear Guest, Many thanks for your feedback. We are pleased to learn that you had an enjoyable stay with us. We take great pride in ensuring that we meet guest expectations. We look forward to welcoming you in the near future.

2 out of 5

Posted by on 8 Jan 2023

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4 out of 5
The front desk team were excellent. Check in and check out was a breeze. Great advice given regarding the state of Heathrow and what to do. It’s about 10-15 minutes walk to terminal 2 check in desks. Room was basic but beds comfortable and very quiet in the room. Limited channels of the TV. Overall a very functional airport hotel and was a happy experience due to the helpful team of staff.

Posted by on 3 Jul 2022

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Comment from Hotel Management

5 Jul 2022 by Aerotel Team

Dear Guest, Thanks for staying with us. We appreciate your high rating and feedback. We have taken note of your comments we will raise this issue to the concerned department.

3 out of 5
Check in was efficient and staff were friendly, the room was a corner room and was quite small. Due to it being a corner room the bed was in the corner so whenever I needed to get out of bed during the night to go to the bathroom I had to climb over my partner to get there which is not ideal as this woke my partner as well. This also meant that all of my items i.e. glasses and phone had to be stored on his side of the bed as there was not bedside storage on my side. There were also no drinking glasses in the room for cold drinks only mugs so we were having to rinse between hot and cold drinks all the time. There were hardly any different tv channels to watch and many of these did not work due to a poor signal! The plus side of staying in this hotel is that it is in the airport terminal and ideal if you are departing from Terminal 3. However for the price there are plenty of other hotels close by that are cheaper and have bigger rooms that would probably be better suited.

Posted by on 28 Dec 2021

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Comment from Hotel Management

5 Jan 2022 by Aerotel Team

Dear Guest, Thanks for staying with us. We appreciate your feedback and comments. We do apologise for the inconvenience and lack of quality. We have taken note of it and will raise this issue to the concern department. We do apologise if you found our hotel over priced as we are located within Heathrow. We hope that you give us another chance for better service in the near future. Warm regards, Aerotel team.

2 out of 5
Keine Fenster im Zimmer, kein Restaurant.

Posted by on 28 Jun 2023

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Comment from Hotel Management

2 Jul 2023 by Aerotel Team

Dear Guest,Thank you for your feed back and rating. All hotel rooms are without windows due to the hotel's position and the Heathrow airport authorities’ safety protocol, thus all of our rooms are adequately lit and properly air conditioned. We are sorry that we do not have a restaurant, however we do offer a selection of snacks and drinks at reception.Kind Regards

5 out of 5

Posted by on 22 May 2023

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Comment from Hotel Management

29 May 2023 by Aerotel Team.

Dear Guest, Thank you for staying with us. We appreciate your high rating. We hope to welcome you again! Many Thanks,

Property Features

Aerotel London Heathrow T2 & T3 offers its guests multilingual staff and a lift. WiFi is free in public spaces. This 3-star Hounslow hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (1 km / 0.6 mi)

Room Amenities

Aerotel London Heathrow T2 & T3 offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7 for adults and from GBP 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aerotel London Heathrow Terminal 3 Hotel Hounslow
  • Aerotel London Heathrow Terminal 3 Hotel
  • Aerotel London Heathrow Terminal 3 Hounslow
  • Aerotel London Heathrow Termi
  • Aerotel London Heathrow Terminal 3
  • Aerotel London Heathrow T2 & T3 Hotel
  • Aerotel London Heathrow T2 & T3 Hounslow
  • Aerotel London Heathrow T2 & T3 Hotel Hounslow
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