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Hyatt Centric Key West Resort and Spa

4.0 star property

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Photo gallery for Hyatt Centric Key West Resort and Spa

Exterior
Couples treatment room(s), body treatments, aromatherapy
Premium Room, 1 King Bed
Breakfast, lunch, dinner served; American cuisine, sea views
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
601 Front St, Key West, FL, 33040
  • Duval Street
    ‪3 min walk‬
  • Mallory Square
    ‪6 min walk‬
  • Ernest Hemingway Home and Museum
    ‪3 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Shower)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Partial Ocean View

  • 42.7 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Partial Ocean View

  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Centric Key West Resort and Spa

Beach spa retreat walking distance from Mallory Square
Catch some rays at the nearby beach, pamper yourself at Hyatt Centric Key West Resort and Spa's full-service spa, or spend the day at a marina. Housekeeping is available on request.
Hyatt Centric Key West Resort and Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Hyatt Centric Key West Resort and Spa's great location. During your stay, you're just a quick walk from Duval Street. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine and ocean views while dining at Four Flamingos Key West
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body wraps, or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, fitness classes, and scooter/moped rentals
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Florida Keys Beaches and 3 minutes by foot from Duval Street
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Centric Key West Resort and Spa offers its guests a full-service spa, a marina, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. A 24-hour fitness center, spa services, and a library are also featured at the eco-certified Hyatt Centric Key West Resort and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Key West resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.
Four Flamingos Key West - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Blue Mojito Bar & Grill - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Keys Coffee Company - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 30 to 45 for adults and USD 18 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Mojito Bar & Grill
  • Four Flamingos Key West
  • Keys Coffee Company

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Boat tours
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Full-service spa
  • Library
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Marina
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 45 for adults, and USD 18 to 35 for children
  • Uncovered self parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Key West
Hyatt Key West Resort
Hyatt Centric Key West Resort
Hyatt Resort Key West
Key West Hyatt
Key West Hyatt Resort
Hyatt Key West Hotel Key West
Hyatt Centric Resort
Hyatt Centric Key West
Hyatt Key West Hotel
Hyatt Key West Resort Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West And Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West Resort and Spa Resort
Hyatt Centric Key West Resort and Spa Key West
Hyatt Centric Key West Resort and Spa Resort Key West

Hyatt Centric Key West Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
What a disappointment! This hotel’s location is great, close to many attractions but we expected more from Hyatt. The whole building we stayed in needs a renovation, room is shabby and some things are falling apart and look very old. Paid over $1,000 for 2 nights with parking and resort fees and the stay did not feel like a resort at all. Would not recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, friendly staff, close to everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Theodore

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing spot, with tons of shops and restaurants just a short walk away. It’s conveniently located just a block from the famous Duval Street, making it easy to explore all that Key West has to offer. Highly recommend for anyone looking for a prime location!
Stayed 4 nights in Dec 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not given arrival drink, reusable water cans not told are refillable and only 2 in room booked for 3. Later told water stations in every bldg, who goes to other bldgs other than the one staying at. Room described as 2 Queen partial Ocean view (which we stayed in once before) has 460 sqft but the one they gave us in an opposite building had only 2?0 sqft must have been a converted king room with the beds swapped out. Never the less, it was way smaller than the 460sqft one we stayed in there years earlier. Bathroom was half the size and main room was cramped. With 3 adults it was a tight fit and a large disappointment. Manager said it was a 2Queen Bd Partial Ocean view room? and no others were available…we arrived @11:30. No compension was given. SAD Bill Vagi
Stayed 2 nights in Nov 2024

10/10 Excellent

Makayla

Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Disliked: Property conditions & facilities
If you're looking for a hotel with a sunny pool or a beach this is NOT the place. Hotel shadows the pool all day and it's extremely small. Hotel rooms were average.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Hyatt...... great stay, close to everything, clean and highly managed
Stayed 5 nights in Nov 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Oceanview Suite was incredible. Sarah and Agnes the prime bartenders were top notch. Breakfast was not cheap, but it kept us full the entire 1st half of the day. Amenities were on site and everything else was a short walk away. Only negative — In room coffee was not very good, but was always stocked (started going to Coffee Bar in Morning). Excellent gym for those that want a full option workout too. If you can stay in KW, this is the place to go!
Stayed 6 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent a weekend in Key West and really enjoyed our stay at this hotel. The staff were friendly and accommodating and the rooms were clean and updated. The location is perfect! We will be back.
Stayed 2 nights in Nov 2024

8/10 Good

Casey

Stayed 3 nights in Oct 2024

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Will stay again
Stayed 2 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late fall getaway to Key West
The Hyatt is ideally located in Key West. Mallory Square, the harbor, and Duval Street are all within a comfortable walking distance. The facilities are well maintained and there is ample seating in the pool and harbor beach area. The rooms are comfortable and clean. Food and drinks were expensive but so is everything in Key West!! Will definitely consider staying here on my next trip to Key West.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was fantastic. Second time staying there loves it
Stayed 7 nights in Oct 2024

10/10 Excellent

Jean Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accommodating. Perfect location!
Stayed 4 nights in Oct 2024

8/10 Good

Peter

Oddly quite like!
Slightly tired hotel but in a convenient location. Lift kept breaking down. AC difficult to control. Small pool and beach areas good for watching sunsets. Charge for daily parking ($25). Good laundry service and friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stanley

Travelled with family
Stayed there 35 years ago! Great to reminisce!
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Rooms are poorly decorated. No carpet or rug. Cold hard floors that get wet from humidity and slippery. Air conditioning wouldn’t regulate properly so it got ice cold at night. Pool lounge chairs are uncomfortable and the pool area is not inviting. Service was poor at the pool. Bartenders were very good and friendly. The overall hotel felt cheap to me. Sorry but you asked.
Stayed 4 nights in Oct 2024

4/10 Poor

Rodriquez, Fredericksburg

Disliked: Cleanliness
Stayed 3 nights in Oct 2024