Hilton Garden Inn Key West / The Keys Collection

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Dates

April 2025

May 2025

Outdoor pool, pool cabanas (surcharge), pool loungers

In-room safe, individually decorated, individually furnished, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Room service
Breakfast available
Bar

Explore the area

3850 N Roosevelt Blvd, Key West, FL, 33040

Key West Tropical Forest and Botanical Garden
‪10 min walk‬
Key West Golf Club
‪4 min drive‬
Smathers Beach
‪5 min drive‬
Key West, FL (EYW-Key West Intl.)
‪4 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony

City view
26 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

28 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

28 sq m
Sleeps 4
2 Queen Beds

Comfort Room, 1 King Bed with Sofa bed

28 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View

28 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking

26 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

28 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

28 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

28 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

28 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking

26 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

26 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

Partial ocean view
28 sq m
Sleeps 4
2 Queen Beds

Basic Single Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Premium Double Room, 2 Queen Beds, Garden View

28 sq m
Sleeps 4
2 Queen Beds

Premium Single Room, 1 King Bed, Garden View

26 sq m
Sleeps 3
1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 11:00 PM, free pool cabanas, pool loungers

Pool
Free airport shuttle
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

27 Apr - 28 Apr

About this property

Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.

Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Hilton Garden Inn Key West / The Keys Collection. During your stay, you're just a quick walk from Key West Tropical Forest and Botanical Garden. Free WiFi in public areas, a free area shuttle, and 2 restaurants are available.

Free WiFi in some public areas
Enjoy American cuisine while dining at The Garden Grille
Continental breakfast served daily for a fee
Self parking and RV/bus/truck parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and bike rentals
Guests have great things to say about the helpful staff and the pool
10 minutes by foot from Key West Tropical Forest and Botanical Garden and a 4-minute drive from Key West Art and Historical Society
Free local-area shuttle service
Cats and dogs welcome for a fee

Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. A free area shuttle within 0.00 km is available. For a fee, parking is available.

This Key West hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Salty Lime - Onsite bar. Open daily.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free area shuttle
Area shuttle
Onsite parking available only on request
Secured, uncovered parking on site (USD 14.95 per day)
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
2 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas

Restaurants on site

Salty Lime
The Garden Grille

Things to do

Bicycle rentals
Golf
Gym
Outdoor pool
TV in common areas

Family friendly

Free area shuttle
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Pool gate

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance

Business services

Business centre
Meeting room

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Lift (91 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Private bathroom
Towels provided

Entertainment

50-inch LCD TV with premium channels
MP3 dock

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Microwave
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per day
Resort fee: USD 28.13 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach loungers
Beach towels
In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
Uncovered self parking fee: USD 14.95 per day (in/out privileges)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Key West / The Keys Collection Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Murray

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What you expect from a Hilton property. Well done

Stayed 1 night in Jan 2025

10/10 Excellent

Rick

Travelled with partner

13 Jan 2025

Liked: Cleanliness, amenities

It was an awesome property with nuce people

Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with pets, Travelled with partner

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay. Beautiful area with a great pool. The staff were amazing and the drinks are nice and strong

Stayed 1 night in Jan 2025

8/10 Good

Britney

10 Jan 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Sonya

8 Jan 2025

Liked: Staff & service, property conditions & facilities

Good staff

Stayed 3 nights in Jan 2025

10/10 Excellent

Bradley

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent front desk

Stayed 3 nights in Jan 2025

6/10 Okay

joe

7 Jan 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Staff was not very courteous minimal effort Perfunctory Tv didn’t work Breakfast buffet not well run

Stayed 3 nights in Dec 2024

8/10 Good

Annalee

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Good place

Great front desk staff; super helpful and informative. Facility seems a bit old and run down, but all of Key West is that way.

Stayed 1 night in Jan 2025

6/10 Okay

sarah

Travelled with group

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I'll start with the bad... The thermostats in the rooms don't go below 67F which is too hot for me for sleeping. Second, others complaints of the roosters at night is real. Even with earplugs they still woke me up. But this is probably going to be an issue on the entire island. The good! Comfy beds, great hot tub and safe location. Good price.

Stayed 3 nights in Jan 2025

10/10 Excellent

sriram

Travelled with family and small children

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent location

Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The place was nice and basic and worked perfect for our stay while in Key West.

Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

4 Jan 2025

Disliked: Property conditions & facilities

Beware

Motel at best with road noise throughout the night and cold wind blowing through poorly sealed doors.

Stayed 2 nights in Jan 2025

8/10 Good

Rebecca

Travelled with family

4 Jan 2025

Liked: Cleanliness, room comfort

Our stay was comfortable but not the greatest. Service was meh; there were no sheets for the sofa bed. We called to request and, an hour later, headed to the front desk to grab them ourselves. Similar situation re: any questions we had, leaving bags, finding elevator, etc. Pool and hot tub were clean and comfortable and bar service was good. Doors to rooms didn’t deadlock (broken) but otherwise rooms were clean and quiet. Overall, pretty reasonable price and good room to stay on Key West.

Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Travelled with partner

4 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Simply way to dirty, doors covered, scratched, dented. Bathroom floors have so much dirt in the caulking that when you leave a wet towel down for a long enough it picks up some dirt with it when you eventually remove the towel. Elevator with the 1 filthy area rug and strange odor. The customers who stay here and the staff that call that building there place of employment, deserve a much higher level of care for to the facilities. I paid $2300 for a motel level room and building. Staff is very helpful and friendly , not at all a knock on the people. But the building, rooms, hallways, balconies have been dirty for an extended period of time that much is clear

Stayed 4 nights in Dec 2024

8/10 Good

Adrian

3 Jan 2025

Liked: Property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Jason

2 Jan 2025

Stayed 3 nights in Dec 2024

8/10 Good

edward

Travelled with family

1 Jan 2025

Where to park or not.

Mike at the front desk was great. I travel with a pick up and large cargo trailer for our months in key west. He showed me where to park my rig over by the shuttles then I get a nasty note the next morning telling me I didn’t get a parking pass and they my tow my rig!, very aggravating!!

Stayed 1 night in Dec 2024

10/10 Excellent

Bikash

1 Jan 2025

Stayed 2 nights in Dec 2024

4/10 Poor

Edgar

31 Dec 2024

Stayed 1 night in Oct 2024

8/10 Good

Troy

Travelled with family

30 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

2nd time I’ve stayed here and would come again.

Stayed 5 nights in Dec 2024

6/10 Okay

Jody Lynn

Travelled with family

29 Dec 2024

Charged my credit card on hold for 700.00. Then went and charged an additional 500.00 and told me that was standard after the room was paid for prior. Credit card alerted me as a possible fraud charge so I blocked the 700.00. We will see if the 500.00 gets returned in what was told to take up to two weeks before I see the credit. Shady practice, inconsistent cleaning of rooms. Hot tub not hot.

Stayed 8 nights in Dec 2024

10/10 Excellent

Mitchell, Angleton

28 Dec 2024

Liked: Property conditions & facilities

Nothing special! Was very loud.

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter, Philadelphia

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

Christie

Travelled with family

28 Dec 2024

Disliked: Cleanliness, property conditions & facilities

For an upscale hotel, this property was lacking. The room was not clean and was dated. We had to ask for an extra towel to accommodate our party. We also asked for another pillow and never received it. The breakfast was amazing and the wait staff very friendly and accommodating.

Stayed 2 nights in Dec 2024