La Concha Key West, Autograph Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Concha Key West, Autograph Collection

Exterior
Beach nearby, beach towels
Property entrance
Penthouse, 1 King Bed, Corner (View)
3 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
430 Duval St, Key West, FL, 33040
  • Duval Street
    ‪1 min walk‬
  • Harry S. Truman Little White House
    ‪6 min walk‬
  • Mel Fisher Maritime Museum
    ‪6 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed, Corner (View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 1 King Bed (View)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

La Concha Key West, Autograph Collection

Hotel with 3 restaurants, steps from Duval Street
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, self parking, and concierge services are onsite. Housekeeping is available on request.
La Concha Key West, Autograph Collection offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Concha Key West, Autograph Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Duval Street. Free WiFi in public areas, 3 restaurants, and 2 bars are available.
  • Free WiFi
  • Enjoy Caribbean cuisine with pool views at Perla, one of the property's 3 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Duval Street and 6 minutes by foot from Harry S. Truman Little White House
La Concha Key West, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly La Concha Key West, Autograph Collection. For a fee, parking is available.

This Key West hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Perla - Overlooking the pool, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Tropicado - Onsite restaurant. Open daily.
Pool Bar - Onsite bar. Open daily.
El Dom - Onsite restaurant. Open daily.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 35 per stay)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 5-30 per person
  • 3 restaurants
  • 2 bars/lounges

Restaurants on site

  • Perla
  • Tropicado
  • Pool Bar
  • El Dom

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Smooth flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 24

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Uncovered self parking fee: USD 35 per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West

La Concha Key West, Autograph Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 528 out of 1091 reviews" "
Rating 8 - Good. 228 out of 1091 reviews" "
Rating 6 - Okay. 160 out of 1091 reviews" "
Rating 4 - Poor. 104 out of 1091 reviews" "
Rating 2 - Terrible. 71 out of 1091 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but bad experience due to closed pool
While many aspects of the hotel were great (food, drinks, most staff, location) The main reason for a poor review is due to ill-informed staff and made up excuses. We chose this hotel based on location and the fact he had a pool. After booking I read a google review that the pool was closed for renovation, reachout out to hotel.com, after an hour, they responded that they spoke to the hotel and the pool would be opening in a week, and prior to our arrival. I wasn't sure, so I also called the hotel, and the front desk told me it would be open. Move forward to check it, the pool is closed, excuse is it didn't pass inspection. The pool had unboxed equipment everywhere, drilling and building work going on, it was nowhere near ready. After some pushing they said no resort fee (or whatever they call it) and breakfast credits. Some staff at breakfast said the credit was for both of us, others said for one of us. Then at check out, after being told nothing was getting charged to the card, I see 3 of the 4 days have a $30 resort fee, even after being told it would not be there. Again, more time for us to sort that out. Otherwise, hotel is great (rooms are small). But please list this property with a closed pool and educate your front room staff when things will be working
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked to start off with huge thank you to Mr.Holloway . Friendly, accommodating , and a perfectionist for being a leader . The food and drinks were amazing, with friendly staff went above and beyond. Perfect place for all Duval Blvd and local events. Hands down our go to place the next and all trips to Key west
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Halyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean, it was very easy to walk to restaurants, parking was amazing, the daily bike rentals was also so convenient. I would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Laurel

Stayed 4 nights in Sep 2024

4/10 Poor

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2024

10/10 Excellent

David, Maitland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with very friendly and helpful staff. Great food too. Denilson provided excellent service to us and he is the reason we booked a second night. We were there October 3-5, 2024. Can’t say enough great things about Denilson! We will be back again in a few months for sure.
Stayed 1 night in Oct 2024

6/10 Okay

Rosa

No hot water and breakfast was not included as promised
Stayed 2 nights in Oct 2024

10/10 Excellent

Iago

Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Marlaika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff were nice
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Expedia listing did not state that the pool was closed and the hotel was under renovation. Neither did the Marriott listing for the property. I would have never chose this hotel had I known. The noise was unbearable at times.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat their air conditioning and location! Worth every penny!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel was under construction during our visit and I either missed the memo or didn’t see disclaimer when booking. No pool due to construction. Room was super small and tight to the point of feeling cluster phobic. Room also smelled very humid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
The elevator close to our room did not work. It was not marked as not working. The housekeeping staff wasn’t informed. They kept telling us to use it, instead of carrying all our bags up stairs etc. They promised a free drawstring bag with the destination fee. We checked for 3 days. They didn’t have any. Construction was very noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a nice looking hotel. Rooms are neat and very clean. Service has a lot of room for improvement. I think management need to train their employees better, they seem lost in their job positions starting from the lobby ending in the restaurants. Overall an average hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been staying there for years. Landmark.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. They went above and beyond to meet our needs. We loved the old feeling and decor of the place mixed with the updated renovations. We also we love the lore of the facility. The idea of staying in a hotel that is said to be home of paranormal activities was a huge bonus for us.
Stayed 1 night in Sep 2024