La Concha Key West, Autograph Collection

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Dates

December 2024

January 2025

Premium bedding, pillow-top beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Breakfast available

24/7 front desk

Housekeeping

Explore the area

430 Duval St, Key West, FL, 33040

Duval Street
1 min walk
Audubon House and Tropical Gardens
5 min walk
Mattheessen's
1 min walk
Key West, FL (EYW-Key West Intl.)
14 min drive

Room options

Premium Room, 1 King Bed, Non Smoking

26 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed

37 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

26 sq m
Sleeps 4
2 Queen Beds

PURE wellness King

21 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

26 sq m
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

26 sq m
City view
Sleeps 2
1 King Bed

Penthouse, 1 King Bed, View, Corner

28 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Non Smoking

37 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

21 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

21 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

21 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony

37 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Penthouse, 1 King Bed, View (Island)

28 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Non Smoking

56 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

On private beach

Pool

Hot tub

Free WiFi

for 1 room

includes taxes & fees

8 Jan - 9 Jan

About this property

Hotel with 3 restaurants, steps from Duval Street

Along with 3 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. Housekeeping is available on request.

La Concha Key West, Autograph Collection offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Concha Key West, Autograph Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Duval Street. Free WiFi in public areas, 3 restaurants, and 2 bars are available.

Free WiFi
Enjoy Caribbean cuisine with pool views at Perla, one of the property's 3 restaurants and 2 bars/lounges
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Services include a concierge, tour or ticket assistance, and a porter
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the location
Steps from Duval Street and 6 minutes by foot from Harry S. Truman Little White House

There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly La Concha Key West, Autograph Collection. For a fee, parking is available.

This Key West hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Perla - Overlooking the pool, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Tropicado - Onsite restaurant. Open daily.

Pool Bar - Onsite bar. Open daily.

El Dom - Onsite restaurant. Open daily.

Languages

English, French, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (USD 35 per stay)
Electric car charging station on site

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 5-30 per person
3 restaurants
2 bars/lounges

Restaurants on site

Perla
Tropicado
Pool Bar
El Dom

Things to do

24-hour fitness centre
Swimming pool

Family friendly

Free cots/infant beds
Fridge

Conveniences

Lift

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Outdoors

Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar near toilet
In-room accessibility
Smooth flooring in room
Wheelchair-accessible (may have limits)

Beach towels
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

42-inch flat-screen TV
TV channels
iPod dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 24

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50.00
Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
Destination fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
Uncovered self parking fee: USD 35 per stay
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Concha

Crowne Plaza Concha Hotel

Crowne Plaza Concha Hotel Key West

Crowne Plaza Concha Key West

Crowne Plaza Key West

Key West Crowne Plaza

Concha Hotel Key West

Concha Hotel

Concha Key West

La Concha Key West, Autograph Collection Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Verified traveller

26 Sept 2024

Disliked: Amenities, property conditions & facilities

Hotel was under construction during our visit and I either missed the memo or didn’t see disclaimer when booking. No pool due to construction. Room was super small and tight to the point of feeling cluster phobic. Room also smelled very humid.

Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

22 Sept 2024

Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with partner

19 Sept 2024

Liked: Cleanliness

The elevator close to our room did not work. It was not marked as not working. The housekeeping staff wasn’t informed. They kept telling us to use it, instead of carrying all our bags up stairs etc. They promised a free drawstring bag with the destination fee. We checked for 3 days. They didn’t have any. Construction was very noisy.

Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

18 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

16 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Nick

16 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

16 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

This is a nice looking hotel. Rooms are neat and very clean. Service has a lot of room for improvement. I think management need to train their employees better, they seem lost in their job positions starting from the lobby ending in the restaurants. Overall an average hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Pavel

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Business traveller

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ive been staying there for years. Landmark.

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very kind and accommodating. They went above and beyond to meet our needs. We loved the old feeling and decor of the place mixed with the updated renovations. We also we love the lore of the facility. The idea of staying in a hotel that is said to be home of paranormal activities was a huge bonus for us.

Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

11 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Daren

Travelled with partner

8 Sept 2024

Liked: Staff & service, amenities

Think its uncalled for to have to pay to park on hotel property when you already are paying to stay at their facility.

Stayed 3 nights in Sep 2024

4/10 Poor

Frank

1 Sept 2024

Disliked: Cleanliness

It took over two hours check in….

Stayed 1 night in Aug 2024

10/10 Excellent

Kimmer

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandra

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great stay! Drove to key west and had lots of parking spaces! Was $30 a day to park unsure if that was advertised in the description. They have complimentary beach chairs and towels which was nice and the rooms were updated and clean overall great hotel!

Stayed 2 nights in Aug 2024

4/10 Poor

John

19 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 4 nights in Jul 2024

6/10 Okay

Vincent

Travelled with family

18 Aug 2024

Stayed 2 nights in Aug 2024

2/10 Terrible

Madison

Travelled with partner

18 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

ago Me and my husband were so excited to visit this resort and were very disappointed from the minute we arrived. If you check in before 4:00 you have to pay $300 to enjoy any of the amenities on site including the pool. Next we were able see our room, the outdoor oasis tub was filled with debris and bird feces. The pool didn’t play any music half of the time and rarely had entertainment. You are asked to tip after everything you consume which I have never experienced at an all inclusive. Staff was unfriendly. We finally found a great fresh squeezed pineapple drink they made in house on Friday. They ran out after our second one. We were disappointed to learn the next day they had no plan in for making anymore and we were just out of luck. The pool area was very disappointing. It smelt like sewer everywhere you went. Nothing you would think a resort at this kind of price would have. The view of the water is brown and unflattering with some low grade floats in the water. Have never stayed at an all inclusive that was this bad! Will never return, wanted to leave 15 minutes after getting there but they would not offer a refund

Stayed 2 nights in Aug 2024

8/10 Good

Marsha

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Currently the LaConcha is under major renovations. Most amenities are not available at this time. The property is centrally located, clean and the staff very good. Will return when property is complete!

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with group

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot

Amazing stay! We always love staying here and this is the first time since the renovation! Great staff, cute rooms, and right in the middle of everything Duval! We will absolutely be back!

Stayed 2 nights in Jul 2024