TRS Yucatan Hotel - Adults Only - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

January 2025

February 2025

Private beach, white sand, sun-loungers, beach umbrellas

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

On private beach

Bar

Hot tub

All-inclusive

Breakfast included

Explore the area

Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710

Cenote Azul
‪5 min drive‬
Xpu-ha Beach
‪6 min drive‬
Akumal Ecological Center
‪10 min drive‬
Playa Del Carmen, Quintana Roo (PCM)
‪29 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Minibar, in-room safe, desk, blackout curtains

Junior Suite single use Garden View

60 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Romance Bungalow Single use by the lake

67 sq m
Sleeps 1
1 King Bed

Junior Suite Private Pool Garden View

73 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite Garden View

60 sq m
Sleeps 3
1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Poolside Ocean View

60 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

Romance Bungalow by the lake

67 sq m
Sleeps 2
1 King Bed

Junior Suite Jacuzzi Terrace Poolside

60 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Poolside

60 sq m
Sleeps 3
1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

Suite Private Pool Garden View

120 sq m
Sleeps 2
1 King Bed

Suite Garden View

75 sq m
Sleeps 2
1 Twin Bed

Junior Suite Private Pool Poolside

73 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Suite Poolside

75 sq m
Sleeps 2
1 Twin Bed

Suite Jacuzzi Terrace Poolside

75 sq m
Sleeps 2
1 Twin Bed

Similar properties

Pool

All-inclusive

Spa

Parking included

for 1 room

includes taxes & fees

4 Feb - 5 Feb

On private beach

Pool

All-inclusive

Spa

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Catch some rays on TRS Yucatan Hotel - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants.

TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at TRS Yucatan Hotel - Adults Only - All Inclusive. During your stay, you'll be close to Akumal Beach. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy Argentinean cuisine at El Gaucho, one of the property's 14 restaurants and 20 bars/lounges
Take a swim in the 3 outdoor pools or soak in the spa tub
Treat yourself to manicures and pedicures, body treatments, or aromatherapy at Zentropia
Services include a lifeguard on site, dry cleaning/laundry, and a concierge
Onsite recreation includes a private beach, tennis courts, and a gym
Guests love the restaurant and breakfast
6.5 mi (10.5 km) from Akumal Beach and 12.3 mi (19.8 km) from Xel-Há Park

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At TRS Yucatan Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.

Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.

Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Soccer

Tennis

Tennis lessons

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM–11:00 AM
14 restaurants and 1 coffee shop/cafe
20 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service

Restaurants on site

El Gaucho
Tentazione
La Boheme
Helios

Things to do

3 outdoor pools
Fitness classes
Archery
Basketball
Beach volleyball
Billiards/pool table
Evening entertainment
Fitness centre
Full-service spa
Kayaking
Lifeguards on-site
Mini golf
Pilates classes
Racquetball/squash
Sauna
Segway hire/tours
Shopping
A hot tub
Steam room
Tennis
Volleyball
Windsurfing
Yoga classes

Conveniences

ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach umbrellas
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Couples dining
Designated smoking areas (fines apply)
Games
Mosquito nets

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Pillow menu

Bathroom

Dressing gowns
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Towels

Entertainment

55-inch flat-screen TV
TV channels
iPod dock
Films for purchase
Premium channels
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a security system

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites

Royal Suites Palladium Yucatan

Royal Suites Yucatan Palladium Kantenah

Royal Suites Yucatan Palladium Resort

Royal Suites Yucatan Palladium Resort Kantenah

Royal Suites Yucatan Adults All Inclusive Kantenah

Royal Suites Yucatan Adults Kantenah

Royal Suites Yucatan Adults All Inclusive

Royal Suites Yucatan Adults

The Royal Suites Yucatan

TRS Yucatan Hotel Adults All Inclusive Kantenah

TRS Yucatan Hotel Adults All Inclusive

TRS Yucatan Adults All Inclusive Kantenah

TRS Yucatan Adults All Inclusive

The Royal Suites Yucatan Adults Only All Inclusive

TRS Yucatan Hotel Adults Only All Inclusive

TRS Yucatan Adults Inclusive

Trs Yucatan Inclusive Kantenah

TRS Yucatan Hotel Adults Only All Inclusive

TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Nicholas James

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

8/10 Good

Tiffany

Travelled with group

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was really convenient that each villa had their own team of butler. Our butlers Armando, Carlos, Diego were very helpful with sending the daily itinerary, booking our dinner reservations, and assisting with other needs.

Stayed 4 nights in Aug 2024

10/10 Excellent

Aurora

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo me encanto! El hotel está divino, los restaurantes riquísimos Lo único que odie fue a los de travel club, me dijeron que sería un “tour de bienvenida” y nada de eso era, fue una plática aburridisima queriéndome vender una membresía, me hicieron perder dos horas de mi tiempo, el supervisor Alfredo se puso súper incisivo de querer que comprara algo que nosotros no estábamos interesados y lo mencionamos muchísimas veces y simplemente no paraba, súper incomodo Desafortunadamente al ser las primeras dos horas de nuestra experiencia en TRS, si afectó nuestra estadía Recomiendo mucho el hotel, sin embargo sugiero que tengan aún más actividades entretenidas para cuando llueve, ya que nos toco dos días de lluvia y las actividades no eran muchas, ni entretenidas

Stayed 5 nights in Oct 2024

10/10 Excellent

celia

Travelled with group

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The butler service, especially Ricardo was outstanding. He made our trip special. The room was large with comfortable beds. The service staff from the drivers to the waiters at the restaurants to the bingo game at night. Highly recommend this hotel. It was worth every penny. You will not regret it.

Stayed 5 nights in Oct 2024

8/10 Good

Sultan Ibn akbar

18 Oct 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

4/10 Poor

Alecia

Travelled with partner

16 Oct 2024

Disliked: Staff & service, property conditions & facilities

This was our 1st stay. Based on some of the reviews I had seen, I thought it would have been better. Check in: The process took awhile as they were continually trying to get us to become rewards members. We have never been out of the country and just wanted to get to our room after a long day of flying. Room: We chose a jacuzzi suite and were in building 71 right at the original TRS pool. We liked the location. We were on second floor. Everything didn’t work. Tv had no connection. We were told butler would be right up and he came up in 15 mins. Said he would activate tv but never came back to do so. He asked for our favorites for the fridge and stated it would be stocked frequently. The balcony had no privacy curtains so we asked for those. Which we never received until the day before we left. We asked on numerous occasions. The room was VERY damp and musty smelling. Room Service and housekeeping: The television worked fine for room service after day 2 when we had to ask again for IT to come take a look. Arrival for room service was anywhere between 30 to 45 minutes. Food was fine for snacking. Our room was not cleaned daily without being asked to have it done. We always had our green light on. We did get chocolate covered strawberries and rose petals per my booking request for our honeymoon but nothing after that. Overall we had a good time but felt it was only 1 day we enjoyed. Wish there was some type of tour we could sign up to take so we could see the must see spots.

Stayed 4 nights in Oct 2024

10/10 Excellent

Jordan

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I celebrated my birthday at this resort, my first solo trip, and the staff made me feel welcomed every day. The activities are endless, they have numerous restaurants, and it’s a good balance of peace and fun. Definitely a couple-friendly place, but if you’re looking for paradise and want to meet people from around the world, consider TRS Yucatán. Also, their steakhouse and italian restaurants are delicious. I can’t wait to go back!

Stayed 3 nights in Oct 2024

10/10 Excellent

LaCrecia L, Gwynn Oak

Travelled with partner

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I stayed here for our 1 year anniversary and the staff made sure we enjoyed every minute of it. Carlos and Fenando at villa 69 were awesome. We will definitely be back.

Stayed 4 nights in Oct 2024

10/10 Excellent

Ahmed

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Kira

14 Oct 2024

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

13 Oct 2024

Liked: Property conditions & facilities

Stayed 7 nights in Sep 2024

4/10 Poor

Oladapo

Travelled with family

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay.

Stayed 2 nights in Aug 2024

10/10 Excellent

Tasha

Travelled with partner

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing amazing amazing no complaints… well just one the Dalia buffet is not the best but everything else was perfect even room service was amazing…. Definitely perfect for couples and the staff is amazing

Stayed 4 nights in Sep 2024

4/10 Poor

Brandon

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities

We stayed at TRS Yucatan for 7 days, our first 5-star resort in Mexico and first time in Cancun. The check-in was smooth, but the late-night buffet food was disappointing, though we hoped it was a one-time issue. Our JR suite with a private pool was nice, but lacked privacy from neighboring suites. The butler service was fine, though with one person serving the entire villa, they were sometimes hard to reach. The resort is massive, with access to multiple properties, and both the beach and pools were great. The food and drinks were the biggest letdowns. The bars drinks, like piña coladas and margaritas, lacked flavor and were overly alcoholic. We expected better from a 5-star resort, especially since we had a mediocre experience at a 4-star resort two years ago that seemed comparable. The buffets were mostly terrible, with issues like moldy food, undercooked meats, and flies. Some dishes were okay, but overall, by the end of the week, we were eager to leave for better food. The à la carte restaurants were a step up, but still underwhelming. Adding to the disappointment, we were invited for a tour and birthday gift for my partner which initially appeared really nice, only to be pushed into a timeshare pitch, which was extremely dishonest. To top it off, I got food poisoning on the last day. Overall, we were extremely disappointed and won’t be returning.

Stayed 7 nights in Oct 2024

10/10 Excellent

Jeanette

12 Oct 2024

Stayed 5 nights in Sep 2024

8/10 Good

Yu-Chin

Travelled with partner

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I think everything is great, but right after checking in, I was constantly pushed to buy a timeshare. This instantly gave me a negative impression of the hotel because I hadn’t even experienced the services yet, and they were already pushing me to buy a membership. I believe no one would want to spend so much money on a product they haven’t even used yet! I understand your company wants to make sales, but shouldn’t the approach be different? Wouldn’t it be more effective to wait until we’ve had a chance to experience the services before offering the sales pitch? Other than that, everything else was great, but this part was really unfortunate.

Stayed 4 nights in Oct 2024

10/10 Excellent

Oleksiy

Travelled with family

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food, the service is amazing! Highly recommended!

Stayed 9 nights in Oct 2024

10/10 Excellent

Karina

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2024

10/10 Excellent

Sophia

Travelled with group

8 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unique is definitely the word to use. I for one had an amazing time the spa the people the the properties, the environment, the time of the year everything all in one amazing. A very unique experience if you are planning to go on a trip with a significant other, a very unique experience if you’re planning to do a girls trip a private girls trip where you all just want to relax that is the place to be. The Butler service was amazing transportation to anywhere on the property amazing. The privacy was amazing. TRS is top-tier and if that is what you’re looking for as a top-tier experience that is where you need to go. The unique access to all of grand Palladium properties amazing. The smells. there, unique smell that they have throughout their hotels provided an experience that is beyond any other I have had throughout my travels around the world.

Stayed 3 nights in Oct 2024

8/10 Good

Ariel Del

Travelled with family, Travelled with group

8 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay at TRS. I did not like that I bought the premium bracelet and when you do the reservation for show it’s sold out. Don’t sell a service if you are not able to accommodate. Also, had a bad experience at Helios with Octavio the manager when eating dinner. He made us wait hrs because we repeated a lobster dish. Not good also for the premium package. Not enough activities at the pool. Just relax music through the day. Need something with a good vibe at the pool such as Pool party, good music, good dj, foam party. Drinks were good. I asked a lot of times for the premium snack and never replaced at the room. I don’t honk the premium package is worth it unless you want the cabana at the pool.

Stayed 7 nights in Sep 2024

10/10 Excellent

Phillip, Fort Worth

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Queneshaa

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Not sure where to start with this property. Let me start by saying my e-butler Fernanda was amazing! She helped book restaurant reservations ahead of my stay and even personally had the restaurant prepare a surprise birthday dinner for me. The entire staff is amazing! The property was well maintained, the food was amazing which is not typical for an all inclusive. The beach was beautiful! The rooms were spacious and my butlers were so attentive and observant. Highly recommend this resort!

Stayed 4 nights in Sep 2024

10/10 Excellent

Keziah

Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my 5th time visiting TRS Yucatan hotel, and I've visited 2 other resorts in Mexico in the past all which do not compare to the experience and benefits of TRS. I've taken friends with me to this vacation, and it never disappoints. I am SO HAPPY CHIC is back, and the addition of BRAVO was a great touch to the experience. I LOVE the extra effort made by the resort and staff to make someone feel special during a celebration like my birthday. I will only add some comments: the new charges added to events like CHIC are OK with me IF you are going to keep up the event's quality. I will say I had more fun at BINGO than I did at CHIC this time around which I will say was fabulous back in 2017 last time I attended the event. Bravo was a great make-up, and I will also say I missed the 'air-soft' gun event [seems like the equipment was not available for a while during the 14 days I stayed]. My room's power was out fully in the whole stay and section on Thursday morning for about 3 hours and sadly I missed some work time in this moment. It was uncomfortable. It was solved after, but I had to work in the lobby in the meantime. THANK YOU to amazing staff like, Rogelio, Daniel, Hector [the nice driver who was most memorable], Alfredo, Yuli, Nestor, and our VIP host Fernanda. Because of them, I will always come back as often as I can for personal time off away from my life at home. THANK YOU TRS!

Stayed 3 nights in Oct 2024

10/10 Excellent

Keziah

Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facilities were amazing, beautiful pool and beaches. Our room was always clean and had everything we needed. Lots of dining options, and staff were generally very helpful.

Stayed 9 nights in Sep 2024