El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

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VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Explore the area

Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710

Cenote Azul
6 min drive
Tajma Ha Cenote
10 min drive
Xpu-ha Beach
13 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
265 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

41 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

SWIM UP JUNIOR SUITE

41 sq m
Ocean view
Sleeps 2
1 King Bed

PREMIUM SWIM UP JUNIOR SUITE

45 sq m
Sleeps 2
1 King Bed

LUXURY JUNIOR SUITE

49 sq m
Sleeps 2
1 King Bed

BEACHFRONT JUNIOR SUITE

36 sq m
Bay view
Sleeps 2
1 King Bed

PREMIUM JUNIOR SUITE

45 sq m
Ocean view
Sleeps 2
1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

45 sq m
Beach view
Sleeps 3
1 King Bed OR 2 Queen Beds

Similar properties

Pool

All-inclusive

Spa

Free airport shuttle

for 1 night

includes taxes & fees

5 Jan - 6 Jan

On private beach

Pool

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Adults-only beachfront property with 4 outdoor pools

Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Puerto Aventuras Marina. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle.

Free WiFi in some public areas
Free valet parking and self parking
Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, 2 beach bars, and 7 bars/lounges
Take a swim in the 4 outdoor pools
Treat yourself to deep-tissue massages, facials, or body treatments at the spa
Amenities include a terrace
Onsite recreation includes a private beach
9 minutes by car from Puerto Aventuras Marina and 6 minutes from Ecopark Kantun Chi
Free airport shuttle service

Some rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 7 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive has 6 restaurants on site.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free secured, uncovered self-parking on site
Free secured, uncovered valet parking on site
Free 24-hour return airport shuttle
Airport shuttle on request

Food and drink

6 restaurants and 1 coffee shop/cafe
2 beach bars and 7 bars/lounges
Room service available

Things to do

4 outdoor pools
Full-service spa

Guest services

24-hour front desk
Daily housekeeping

Outdoors

Garden
Outdoor furniture
Private beachfront location
Terrace

Spa

Aromatherapy
Body treatments
Body wraps
Facials
Massage - deep-tissue
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Area rugs in room
Tile flooring in public areas
Tile flooring in room

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains

Bathroom

Dressing gowns
Hairdryer
Jetted bath
Separate bath and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

30-inch smart TV
TV channels

Food and drink

Free minibar

Desk
Desk chair
Laptop-friendly workspace
Local maps
Mobile key entry
Restaurant dining guide
Safe
Slippers
Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.

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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Martha

Travelled with family, Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All their staff where friendly and always avaliable to help.

Stayed 2 nights in Sep 2024

10/10 Excellent

George Jeremy

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.

Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

Terry, Plainfield

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Could use an upgrade to the older rooms

Stayed 4 nights in Sep 2024

8/10 Good

Diarra

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day

Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

6 Sept 2024

Stayed 13 nights in Aug 2024

8/10 Good

rosalva

26 Aug 2024

Liked: Staff & service

Stayed 8 nights in Aug 2024

4/10 Poor

Samantha

Travelled with group

17 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.

Stayed 4 nights in Aug 2024

8/10 Good

Richard David, Winchester

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.

Stayed 5 nights in Aug 2024

10/10 Excellent

Jordan Matthew

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.

Stayed 6 nights in Aug 2024

6/10 Okay

Sandra

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service

It was okay, the staff was super friendly though

Stayed 6 nights in Aug 2024

6/10 Okay

Terrell

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Mitchell

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.

Stayed 5 nights in Jul 2024

4/10 Poor

Michael Anthony

Travelled with family

7 Aug 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We like the transportatio from -to airport. We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.

Stayed 5 nights in Aug 2024

10/10 Excellent

Wanda

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch . Can’t wait to come back !

Stayed 4 nights in Jul 2024

4/10 Poor

Maria

3 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.

Stayed 7 nights in Jul 2024

4/10 Poor

chanell

1 Aug 2024

Disliked: Property conditions & facilities

Stayed 5 nights in Jul 2024

8/10 Good

Dani

Travelled with partner

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Such an amazing stay and definitely will be back. Only cons were they were supposed to do birthday decorations in our room my husband requested for my birthday and someone came in around the scheduled time brought towels and left. When he went to talk to someone about it, he was told we had a do not disturb sign on the door but neither of us definitely put up a sign. He also booked a candlelight dinner on the beach for my birthday but there was a tiny drizzle so they moved it to the outdoor dining area which is not the experience we paid for but Alex made sure we were refunded which was great but doesn’t change the fact that the only day that went “bad” was my birthday of all days OF COURSE lol but not the end of the world! Only other con was our jacuzzi wouldn’t fill up but maintenance switched it out promptly and it was great! So really not a con at all but those are the only negatives of the whole trip. Jesus and Cumi are two of the best people and bartenders there, it was like having friends we’ve known forever to talk with. I can’t say enough good things about this place it was so amazing and I wish I lived there !

Stayed 5 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with partner

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was so nice Will book again lol

Stayed 4 nights in Jul 2024

10/10 Excellent

Kendra

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely love this place. We had a swim up suite and our concierge and staff were so nice! Very attentive! Can’t wait to come back!

Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel Paul

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful resort with beautiful people working there

Stayed 1 night in Apr 2024

10/10 Excellent

Christian

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I love everything

Stayed 3 nights in May 2024

10/10 Excellent

Veronica, New Orleans

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

8/10 Good

Derek

Travelled with partner

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My significant other, and I had a very nice time. Water was beautiful accommodations was beautiful and the service staff was excellent. Food was excellent and service. The only part of the trip I might not have liked was the room .It was a little old. It was a little musty when you first come into the room the size of the room is a very nice size . It wasn’t bad but it was good. Overall 0 to 10 I will give you a 7 1/2

Stayed 4 nights in Jul 2024