El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Beach bar
12 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
4 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • On private beach
  • All-inclusive
  • Room service

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Cenote Azul
    ‪6 min drive‬
  • Tajma Ha Cenote
    ‪10 min drive‬
  • Xpu-ha Beach
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

JUNIOR SUITE

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

SWIM UP JUNIOR SUITE

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Yal-ku Lagoon. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy international cuisine at GOURMET PUB, one of the property's 12 restaurants and 13 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to facials, deep-tissue massages, or aromatherapy at NÁAY SPA
  • Services include tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and volleyball
  • 9 minutes by car from Puerto Aventuras Marina and 6 minutes from Ecopark Kantun Chi
  • Free airport shuttle service
Some rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 13 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 13 bars/lounges
  • Room service available

Restaurants on site

  • GOURMET PUB
  • CULINARIUM
  • ARRECIFES
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Volleyball

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch smart TV
  • TV channels

Food and drink

  • Free minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 207 reviews" "
Rating 8 - Good. 44 out of 207 reviews" "
Rating 6 - Okay. 28 out of 207 reviews" "
Rating 4 - Poor. 11 out of 207 reviews" "
Rating 2 - Terrible. 5 out of 207 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Fantastic beachfront resort! Great staff, fantastic service, impressive beach! Looking forward to returning soon.
Stayed 10 nights in Oct 2024

8/10 Good

Karen

Stayed 6 nights in Oct 2024

6/10 Okay

Alanna Dawn

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Latrena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Since it was my birthday they upgraded my room! I enjoyed the food atmosphere and the more inclusive options were great! The catamaran with snorkeling was amazing!
Stayed 4 nights in Oct 2024

4/10 Poor

Andre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms has a really big bug problem. Ants and other bugs all over the restroom. You can tell they are fully aware as every time they service the room they spray tons of bug spray all over the floor making it very slippery and unsafe. Not worth the bucks! The staff is very friendly until late at night because they don’t want to help then.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was unique. I felt the true jungle experience.
Stayed 7 nights in Oct 2024

6/10 Okay

Ninneta

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

6/10 Okay

Michael Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer more mexican Dining options. Not so much gourmet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2024

10/10 Excellent

ANTHONY

Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and atmosphere were top notch
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Buena en General
Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival was late, only one night, restaurants limited.
Stayed 1 night in Sep 2024

6/10 Okay

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property grounds were well maintained didn’t like the food choices the shows were not that good and some of them you had to buy a bottle of wine or something inorder to get a table and sometimes you had to wait in line inorder to eat at the buffet
Stayed 7 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The property could use a few updates and some of the rooms some of the pool conditions but overall, I would recommend this site for those who want to vacation in Mexico.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet the property was during the day. It was very relaxing. We didnt care for our room in the premium suites...We had room 101 and the cart traffic from the road and the walkway behind the building was loud enough to wake us. Also the elevator traffic around 1 and 2am was very loud in that room. Aside from the room, I feel that we would visit again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Heather A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at El Dorado. The property was well kept, staff were helpful and friendly, and the food was good. We had a private dinner party on the beach and it was absolutely beautiful!! Everything was perfect from the service (especially our host Arturo who made my day special even though it was his birthday) down to the sunset and ocean view. I'm very satisfied!
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All their staff where friendly and always avaliable to help.
Stayed 2 nights in Sep 2024

10/10 Excellent

George Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Terry, Plainfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use an upgrade to the older rooms
Stayed 4 nights in Sep 2024

8/10 Good

Diarra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Stayed 13 nights in Aug 2024

8/10 Good

rosalva

Liked: Staff & service
Stayed 8 nights in Aug 2024