Tru by Hilton Jacksonville South Mandarin

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Dates

December 2024

January 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym

Pet-friendly

24/7 front desk

Air conditioning

Explore the area

2970 HARTLEY ROAD, Jacksonville, FL, 32257

Epping Forest Yacht Club Marina
10 min drive
The Avenues
10 min drive
James Road and 103rd Street Shopping Center
11 min drive
Jacksonville, FL (JAX-Jacksonville Intl.)
37 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

36 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

21 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

24 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Basic Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

36 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

40 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

36 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

21 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Jacksonville hotel in Southside with free breakfast and a 24-hour fitness center

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.

Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The free breakfast at Tru by Hilton Jacksonville South Mandarin gets high marks from our customers. During your stay, you'll be close to Jacksonville Naval Air Station. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free buffet breakfast served daily
Free WiFi
Free self parking
Take a swim in the outdoor pool
Amenities include a front-desk safe, a 24-hour business center, and a meeting room
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
9 minutes by car from Jacksonville Naval Air Station and 6 minutes from Mandarin Museum
Cats and dogs welcome for a fee

Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM–10:00 AM
Coffee/tea in a common area

Things to do

24-hour fitness centre
Arcade/games room
Outdoor pool

Family friendly

Arcade/games room
Fence around the pool
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Luggage storage

Business services

24-hour business centre
Computer station
A meeting room

Outdoors

Pool sunloungers
Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Lift door width (centimetres): 107
Grab bar in shower
Shower grab bar height (centimetres): 53
Handrails in stairwells
Stairwell handrail height (centimetres): 86
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
8 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 86
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)

Bathroom

Hairdryer
Private bathroom
Shampoo
Soap
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
LCD TV
Premium channels

Food and drink

Mini fridge

Desk
Desk chair
Iron/ironing board
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 80.63 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 80.63 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin Hotel

Tru by Hilton Jacksonville South Mandarin Jacksonville

Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Tru by Hilton Jacksonville South Mandarin Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

KAYE, TEMPE

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, friendly and close to the Naval Base.

Stayed 2 nights in Sep 2024

10/10 Excellent

KAYE, TEMPE

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was clean and easy to find from the freeway. It was close to the Naval Base.

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Ray Anthony, North Charleston

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location!

Stayed 1 night in Aug 2024

8/10 Good

Caroline

6 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Hosea

Travelled with pets, Travelled with partner

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

30 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Consuelo

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Jacksonville.

Very good service, the employees are always aware of how is your stay and what can they do better for you? An amazing hotel .

Stayed 2 nights in Aug 2024

8/10 Good

Alvaro

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

chase

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and friendly staff

It was great before we were even there Jamil reached out to us to make sure our stay was great! We enjoyed how friendly the staff was and how clean the entire place was. The breakfast was excellent as well. 5/5 stars all around

Stayed 1 night in Jul 2024

10/10 Excellent

harnes

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Jul 2024

10/10 Excellent

Aryia

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

Stayed 1 night in Apr 2024

10/10 Excellent

Avery

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My family and I had a great time, the staff was amazing and accommodated our family very well

Stayed 2 nights in Jul 2024

10/10 Excellent

George

Business traveller

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a great, budget friend option. The room was clean, a tad small, but it worked. I stayed for two weeks for work. The complimentary breakfast was nice. The staff was very friendly and helpful. I did not take advantage of the pool. The only downside, my room was on the highway side and it was a little loud at times, but I quickly got used to that. I would definitely recommend staying here if you need to be in this area of Jacksonville. There are many restaurants near by and a lovely Whole Foods very close.

Stayed 13 nights in Jul 2024

8/10 Good

George

Travelled with family

27 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Giovanni

24 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Danaelle

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

RAFAEL

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good all!👍👍👍

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Tonya

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay! It was nice getting texts from Mary and Jamil asking if there was anything we needed and looked forward to our staying again. We will definitely be staying at Tru by Hilton South Mandarin each time we come to Jacksonville to see our kids and grandchildren!!

Stayed 1 night in Jul 2024