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Residence Inn by Marriott Jacksonville Airport

3.0 star property

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Photo gallery for Residence Inn by Marriott Jacksonville Airport

Reception
Suite, 2 Bedrooms, Fireplace
Suite, 2 Bedrooms, Fireplace | Private kitchen
BBQ/picnic Area
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free airport shuttle
  • Gym
  • Housekeeping

Explore the area

Map
1310 Airport Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • UF Health Hospital North
    ‪2 min drive‬
  • River City Market Place
    ‪2 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 67 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1827)
The price is €177
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Jacksonville Airport

About this property

Residence Inn by Marriott Jacksonville Airport

Suburban Jacksonville hotel in Northside with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Change of towels is available on request.
Residence Inn by Marriott Jacksonville Airport offers 78 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Residence Inn by Marriott Jacksonville Airport, you'll be within walking distance of River City Market Place. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts and a 24-hour gym
  • 13 minutes by car from Jacksonville Cruise Terminal and 8 minutes from Jacksonville Zoo and Gardens
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
Residence Inn by Marriott Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Residence Inn by Marriott Jacksonville Airport also features barbecue grills, a garden, and a picnic area. An area shuttle within 2 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 6 AM to 11 PM
  • Airport shuttle on request
  • Free local area shuttle up to 2 mi

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Tennis

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Jacksonville Airport
Residence Inn Marriott Hotel Jacksonville Airport
Residence Inn Marriott Jacksonville Airport
Residence Inn Marriott Jacksonville Airport Hotel
Residence Inn Marriott Jacksonville Airport
By Marriott Jacksonville
Residence Inn by Marriott Jacksonville Airport Hotel
Hotel Residence Inn by Marriott Jacksonville Airport
Residence Inn by Marriott Jacksonville Airport Jacksonville
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Jacksonville Airport
Residence Inn by Marriott Jacksonville Airport Jacksonville

Residence Inn by Marriott Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 189 reviews
Rating 8 - Good. 49 out of 189 reviews
Rating 6 - Okay. 21 out of 189 reviews
Rating 4 - Poor. 9 out of 189 reviews
Rating 2 - Terrible. 11 out of 189 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Damecia

Stayed 1 night in Nov 2024

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ellen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Joel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed.
Room was not in great condition/not up to what I would expect from a Marriott hotel. The bathroom (shower area in particular) was not that clean and there was extensive water damage around the shower, with pieces of the ceiling damaged and wallpaper coming off the walls. Bathroom and kitchen sink had no hand soap. The sheets on the pullout bed were full of dirt, leaves, etc., and had obviously not been cleaned. Sheets on master bed were itchy and uncomfortable, which made sleeping difficult. The one positive was the staff was friendly, but there were too many negatives to consider ever staying here again.
Stayed 1 night in Oct 2024

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

DARREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Stayed 2 nights in Sep 2024

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Philippe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
Stayed 1 night in May 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Pauli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel
Older hotel. Did not have a USB port, which i needed. That was my only real complaint. Otherwise comfortable, clean, good bed and just fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
Stayed 1 night in Jan 2024

6/10 Okay

Lynne, Edgewater

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Susan A

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nice having fridge and microwave. Quiet facility.
Stayed 1 night in Dec 2023

8/10 Good

Barbara s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
Stayed 1 night in Sep 2023

8/10 Good

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
Stayed 3 nights in Sep 2023

6/10 Okay

Equille

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Although the property appeared to be clean with a friendly staff. We had a live roach in the room. Would advise hotel to stay up on their pest control services.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and comfortable room.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great place to stay. No complaints at all. Very close to the airport without all the noise. Conveniently located close to the highway and restaurants. Customer service outstanding, breakfast was good as well. I will definitely book this place if I’m in this area.
Stayed 4 nights in Jul 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
Stayed 2 nights in Jul 2023

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