Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jacksonville Downtown-Southbank

Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Breakfast and dinner served, American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Hot tub
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Baptist Medical Center Jacksonville
    ‪15 min walk‬
  • Museum of Science and History
    ‪15 min walk‬
  • Florida Theatre
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

2 Bedroom Suite, 2 King Beds

  • Sleeps 6
  • 2 King Beds

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

2 Bedroom Suite, 2 King Beds, Hearing Accessible

  • Sleeps 6
  • 2 King Beds

2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

2 Bedroom Suite, 2 King Beds, Balcony

  • Sleeps 6
  • 2 King Beds

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Jacksonville hotel in Southside with free breakfast and a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and conference space are onsite.
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers 98 accommodations with MP3 docking stations and DVD players. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Jacksonville Downtown-Southbank. During your stay, you're just a quick walk from Jacksonville Historical Center. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at American Grill
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and 13 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 818 square feet (76 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Jacksonville Downtown-Southbank also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
American Grill - This bar specializes in American cuisine and serves breakfast and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • Free daily reception
  • Room service available

Restaurants on site

  • American Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • DVD player
  • Fence around the pool
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (818 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Homewood Suites by Hilton Jacksonville Downtown-Southbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 652 reviews
Rating 8 - Good. 163 out of 652 reviews
Rating 6 - Okay. 66 out of 652 reviews
Rating 4 - Poor. 36 out of 652 reviews
Rating 2 - Terrible. 26 out of 652 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARSHALL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOw!!!
Great accommodations. Really took care of us. Big rooms. Clean. Great breakfast. Shuttle to events
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall happy
For the breakfast would like to see more meat other than turkey sausage and sausage. When you do egg paddy’s have stuff to make breakfast sandwiches. We never saw room service to take out garbage and leave new towels.
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager bet, was extremely hospitable and helpful during our stay. The breakfast was rather disappointing and our room was not made up, but overall we enjoyed our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Wendy, Palm Beach Gardens

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful and pleasant. Property located in convenient location to EverBank stadium and the transportation was a pleasant surprise. Could be cleaner for sure and a bit dated, but the bed and pillows are comfortable. We would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Great hotel
Great hotel on the south side on Jacksonville with parking. Clean and comfortable but pool is in a weird spot. I would definitely stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Jujuana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the shower curtain in my bedroom it was not clean and a foul odor was comn from it also the bottom fridge wasn't working at all only the freezer worked
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay for attending a football game.
Stayed 3 nights in Oct 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

HEMANTH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites, clean, and a good breakfast offered. Enjoyed our stay and would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Business traveller
Disliked: Property conditions & facilities
It was for one night so I put up with it but breakfast wasn’t great old tiered fitting and sullen staff. One woman was asleep with her head on the desk at 9,00pm when I went up to my room !!
Stayed 1 night in Oct 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We booked this hotel because of it's proximity to the venue we were going to that night. The front desk staff was great. My only comment / complaint is the limitation of the continental breakfast. I don't eat meat and there was only protein options with meat. There were bagels and muffins, but I was looking for something with protein like plain eggs. Nor was there decaf coffee which I can only drink. I will say the kitchen attendant (reluctantly) went to their sister hotel that was connected and retrieved both scrambled eggs (which were not great) and a really good cup of decaf coffee. I was unable to get a refill on the coffee as the attendant seemed annoyed he had to get me the other items previously so I refrained from imposing again. But over all, I would stay there should we be in the Jacksonville area again.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to drive to restaurants and music venue. Not walkable to them. Hotel room is excellent…clean, spacious…would stay again. Not impressed with Continental breakfast…limited selections.
Stayed 1 night in Oct 2024

8/10 Good

Monique Helen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My family and I had a great time there. The hotel was very good, breakfast was also good, the regular things you see but it felt better quality. The only thing I did not like was the fact that we stayed 3 nights and my bedroom was not cleaned once. When I asked they said it was not on the list and they had too many check outs to clean (not my problem).
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking and breakfast included! Beautiful and big king suite! Comfortable bed, super clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Keila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short business trip, everything was perfect.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Travelled with family, Business traveller
Not a whole lot!! 20 bucks to park no restaurants in the area in the room, just average no amenities in there!
Stayed 1 night in Sep 2024

10/10 Excellent

TP

Stayed 2 nights in Aug 2024

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Beth was very helpful in checking process. Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Karen L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed by the size of the suite, especially for the price! It was clean and quiet. If we ever need to stay in Jacksonville again, we’ll definitely choose this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping once during a 6-night stay. Toiletries low, toilet paper low, etc. Hotel showing its age. Not kept up, not clean.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bath tub…
Everything was great except the fact that I was told and promised a bath tub. I almost moved to another hotel. When I booked the trip, I specifically asked for a tub. Other than that it was a great stay.
Stayed 4 nights in Aug 2024