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Hampton Inn Jacksonville I-10 West

2.5 star property

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Photo gallery for Hampton Inn Jacksonville I-10 West

Outdoor pool
Studio, Accessible, Non Smoking
Combined shower/bathtub, free toiletries, hair dryer, towels
Fitness facility
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
548 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪4 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪18 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Suite, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (575)
The price is €151
for 1 room
includes taxes & fees
2 May - 3 May
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About this property

Hampton Inn Jacksonville I-10 West

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out.
Hampton Inn Jacksonville I-10 West offers 82 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Jacksonville I-10 West. During your stay, you'll be within walking distance of Crystal Springs Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and conference space
  • Onsite recreation includes a gym
  • 11 minutes by car from Jacksonville Equestrian Center and 14 minutes from Riverside Park
  • Cats and dogs welcome for a fee
Hampton Inn Jacksonville I-10 West offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. Hampton Inn Jacksonville I-10 West also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn Jacksonville I-10 West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 413 out of 663 reviews
Rating 8 - Good. 186 out of 663 reviews
Rating 6 - Okay. 36 out of 663 reviews
Rating 4 - Poor. 15 out of 663 reviews
Rating 2 - Terrible. 13 out of 663 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Cleanliness
Breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and inviting from front entrance to the personal rooms. Great stay.
Stayed 2 nights in Jan 2025

8/10 Good

felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating front desk staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annoying humm from the heat/air exhaust from the bathroom, all night long
Stayed 1 night in Jan 2025

2/10 Terrible

JUAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

The pool was nice but I didn’t have the chance to use it
Stayed 7 nights in Dec 2024

6/10 Okay

Sharon

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Not a bad place, but expect a bit more from a Hampton Inn. It seemed a bit old but ok. I wish these places would get rid of the community soap, conditioner, and body wash jugs they use in the bathrooms.
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
General Manager really helped us get our TV figured out. Really nice and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard, Jupiter

Liked: Staff & service, amenities, property conditions & facilities
Easy and quick check in.
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Time to find a new spot

This property is getting old and showing signs of wear. Beds are past due for replacement and carpets everywhere are showing their age.
Stayed 4 nights in Nov 2024

4/10 Poor

Susan

Stayed 2 nights in Sep 2024

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sewer smell in rooms smoke detectors were chirping for hours finally had to ask for a refund and go across the street to the holiday inn express and this hotel room was very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Jose M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
The AC didn't keep the room cool and was set on the lowest setting. I reserved a room right by the door because my wife has a broken ankle and that was changed to a room much further from the door and even after attempting to check-in on the app still had to go to the front desk because the app didn't work. Overall would not stay there again
Stayed 1 night in Sep 2024

6/10 Okay

Murel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
First I was misled by lady at check in where I ended up spending more than I needed to. As for the room, all the reviews I have seen put this hotel at nearly 5 stars, NOT! First off the A/C was nosey as can be. It just wasn't mine either, I could hear the A/C in the rooms next to me that sounded very much like a truck sitting outside my window idling, I was on the third floor and no truck in sight. The tub, OMG! The tub is plastic and I only weight 200lbs but this tub sounded like I was going to drop through the floor of it any second. Creaking and popping and snapping and though the shower had an adjustable shower head only one setting worked. Next, the TV. I think it was only a 20" television in my room. For a hotel that had garnered so many 5 star reviews this was extremely disappointing. I have stayed in 5 star hotels with the lighted mirror in the bathroom, glass shower door, ultra quiet A/C and at least a 55" television, chairs for guest to sit in. This room wasn't even close. All those 5 star reviews are lies!
Stayed 1 night in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
.the Hampton is always great
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
the woman working at the desk was incredibly rude to my wife as she was trying to check in with our 10 month old baby at 830pm. I'm not sure of your policy exactly, but it needs to be looked into. the reservation was in my name, but i was held up at work so i sent my wife to take our baby to sleep. My wife has the same last name as me, and she also had my credit card for the payment. The lady at the desk decided she could be "a crazy ex" or someone "trying to steal my room." My baby was crying in my wife's arms as she called me and I had to "confirm" my address (which I didn't even give when I reserved the room so she didnt even have our address on file). It was extremely unprofessional and rude for an employee to treat my wife the way she did, when all she was trying to do was check into the room so she could put our baby to sleep.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Stayed 1 night in Aug 2024

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