DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Deluxe Studio Suite, 1 King Bed
Lobby sitting area
Business centre
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Breakfast available
  • Free airport shuttle
  • Bar

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • UF Health North
    ‪5 min drive‬
  • UF Health Hospital North
    ‪5 min drive‬
  • River City Market Place
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

Room, 2 Queen Beds, Balcony or Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed , Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom , 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony or Patio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible , Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Jacksonville hotel in Northside with airport shuttle service and area shuttle service
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the helpful staff
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Jacksonville Airport. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10.00 per night; includes in/out privileges)
  • Free 24-hour return airport shuttle
  • Free local area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: USD 21 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Frequency Restaurant
  • Frequency Lounge

Things to do

  • 24-hour fitness centre
  • Cycling
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 786 out of 1477 reviews
Rating 8 - Good. 290 out of 1477 reviews
Rating 6 - Okay. 194 out of 1477 reviews
Rating 4 - Poor. 105 out of 1477 reviews
Rating 2 - Terrible. 102 out of 1477 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

jeffrey

Travelled with family
Liked: Cleanliness, room comfort
Clean, outdated, comfortable,quiet
Hotel is clean and bed was very comfortable. However they only have one elevator even our accessible room was very far from the elevator unless you are able to take the stairs. Light inside shower had exposed wires and tp holder qas bearly hanging on. They do not offer the normal double tree cookies at this location, its surprising quiet for being so close to the airport!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eddie, Layton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could have more staff available…
Stayed 1 night in Nov 2024

8/10 Good

Clifton

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The AC unit was leaking in the room making the floor wet, and had mold and little flies around it. It clearly had been this way for a while but they were happy to rent me the room. The people were super friendly and a pleasure to interact with.
Stayed 1 night in Nov 2024

10/10 Excellent

Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hosea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Oct 2024

8/10 Good

Bialange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

The room was nice, but everything was extra. I couldn’t operate the coffee maker. I left early to head back north they didn’t have a complementary coffee at the desk. Everything was extra lighten up guys. They’re just a hotel with a sleepover place. I’m not there for the buffet breakfast or whatever you have available. It was a one night night guy leaving early in the morning. I went to Circle K and bought a coffee.
Stayed 1 night in Nov 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mazin

Liked: Cleanliness, staff & service
This property needs updating
Stayed 1 night in Nov 2024

10/10 Excellent

Jaden

Stayed 1 night in Nov 2024

10/10 Excellent

Gregory, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Teri

Stayed 1 night in Oct 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
So convenient for airport service. Front desk staff was extremely helpful and kind. A bit surprised that there was no microwave in room.
Stayed 1 night in Nov 2024

8/10 Good

DANIEL

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff. Property on in need of a refurb top to. Bottom. Clean but dated
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our one night stay here! It's very close to the airport but we never heard one airplane! The restaurant is very nice and spacious. The staff at the restaurant are so kind and friendly. The bed and pillows were super comfortable! We have zero complaints. We would definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Prietenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give my stay a 4 out of 5 rating. The staff was pleasant, rooms were clean, bed was beyond comfortable including the pillows. There was just a few things that made me take off a point. One thing was although my room was clean there was rust around the shower pipe. The second issue was I had a room with a balcony/patio and I couldn’t get the door open. I wasn’t too concerned because the weather was actually a bit cooler than expected so I didn’t raise complaint with management. My final issue was there were side doors you could use instead of the main entrance that required your room key to open. Well the door by my room although super convenient was broken so you could get in without your room key.
Stayed 2 nights in Nov 2024

8/10 Good

Tanisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for My early morning flight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here plenty of times when I visit Jacksonville. Great environment. The restaurant is always great. The room was clean and well serviced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Nov 2024

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Time to fix the metal on metal rubbing sounds coming out of the elevator. It doesn’t sound safe. It’s hard to sleep with that intermittent sound.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not included
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Low level of customer service with this hotel brand. Will not use them again for a year to see if they improve
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk woman was very pleasant
Stayed 1 night in Nov 2024