DoubleTree by Hilton Hotel Jacksonville Airport

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Dates

December 2024

January 2025

Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Bar

Free airport shuttle

Housekeeping

Pool

Parking available

Explore the area

2101 Dixie Clipper Dr, Jacksonville, FL, 32218

UF Health North
5 min drive
UF Health Hospital North
5 min drive
River City Market Place
6 min drive
Jacksonville, FL (JAX-Jacksonville Intl.)
12 min walk

Room options

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

39 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed , Hearing Accessible

33 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom , 1 King Bed

33 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed

33 sq m
Sleeps 3
1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

65 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Balcony or Patio

39 sq m
Sleeps 3
1 King Bed

Studio Suite, 1 King Bed

42 sq m
Sleeps 4
1 King Bed

Deluxe Studio Suite, 1 King Bed

65 sq m
Sleeps 4
1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

39 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

33 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

33 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible , Tub

33 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

33 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

42 sq m
Sleeps 2
1 King Bed

Studio Suite, 2 Queen Beds

65 sq m
Sleeps 5
2 Queen Beds

Room, 1 King Bed

Sleeps 4
1 King Bed

Studio Suite, 1 King , Accessible, Roll in Shower

42 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Free airport shuttle

Pet-friendly

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Jacksonville hotel in Northside with airport shuttle service and area shuttle service

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.

DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.

Free WiFi
Enjoy American cuisine while dining at Frequency Restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean accommodations
11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
Free airport and local-area shuttle service
Cats and dogs welcome for a fee

DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. The business-friendly DoubleTree by Hilton Hotel Jacksonville Airport also features multilingual staff, concierge services, and laundry facilities. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.

Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (USD 10.00 per night; includes in/out privileges)
Free 24-hour return airport shuttle
Free local area shuttle up to 3 miles

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: USD 21 per person
1 restaurant
1 bar

Restaurants on site

Frequency Restaurant
Frequency Lounge

Things to do

24-hour fitness centre
Cycling
Outdoor pool

Family friendly

Free area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Meeting rooms - 7

Outdoors

Free pool cabanas
Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Lift
Lift door width (centimetres): 91
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 76
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Pillow-top mattress

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

42-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Desk
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 21 per person
Self parking fee: USD 10.00 per night (in/out privileges)
Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are exempt from fees
Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport

DoubleTree by Hilton Hotel Jacksonville Airport Hotel

DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Gloria

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet

Stayed 1 night in Aug 2024

8/10 Good

Kenny

22 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Kevin

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

john

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located next door to the airport

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carol

Stay was good. Bathroom very small. Seemed kind of an old room. Restaurant was great and service was wonderful.

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

20 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Chris

Business traveller

20 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Thomas

19 Aug 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

I liked the staff. They were friendly and accommodating. I was 6 hours early to my check in and they were kind enough to get me in early. The shuttle driver receives top marks from me as he took my bag and provided such quality of service I thought was dead and gone. The room was the first problem. It just seems there was a need for excellent maintenance and upkeep which is not happening at this Hotel. Doors are off kilter and wont close. Mirror frames are broken and split. Paint is scraped, peeling and missing in places. The layers of paint on surfaces is noticeable. My lamp shade was bent beyond salvaging. The hallways are in desperate need or preventative measures to prevent wallpaper scraping. This was evident everywhere. Tears and egregious scrapes throughout every hallway. The upholstery and frames of benches in front of the elevators are either frayed, stained, or scraped up. I was super surprised because the lobby and exterior of this hotel was beautiful and welcoming. The management needs to get on top of this maintenance and cleanliness issue. Doors need to be able to be closed and simple maintenance must be completed.

Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller

19 Aug 2024

Liked: Staff & service, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Crystal

19 Aug 2024

Disliked: Property conditions & facilities

The staff was excellent but the room was very damp..

Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100 percent recommend!

I travel alot, and this was by far one of the nicest hotels ive stayed in. That goes for everything on a hotel check list!

Stayed 1 night in Aug 2024

8/10 Good

Royce Anthony, Owensboro

Business traveller

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Bathroom was very clean. The restaurant staff was very friendly and the food was very good.

Stayed 4 nights in Aug 2024

8/10 Good

Jennifer

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Charity

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel to stay at before an early morning flight

Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Verybeasy access to the airport. The hotel provided shuttle service so male sure to tip your driver. Hotel was clean and the staff was very professional and hospitality. Tremeka was awesome.

Stayed 1 night in Aug 2024

6/10 Okay

Julie

Travelled with family

10 Aug 2024

Disliked: Cleanliness

Power kept going out and shuttle took more than 20 min to pick me up I would have walked faster

Stayed 1 night in Jul 2024

2/10 Terrible

Megan, Edmond

Travelled with family

10 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I really didn’t stay here. My cruise was moved up a day because of hurticane Debby. When I asked to cancel because this was out of my control they would not hear of it. They also didn’t offer a voucher. Not helpful, not understanding, awful business practice

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay when flying into or out of JAX.

Stayed 1 night in Aug 2024

2/10 Terrible

Dayshia

9 Aug 2024

Horrible customer service

Stayed 1 night in Aug 2024

4/10 Poor

Michael

8 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The hallway rugs were dirty. The elevator rocked and shook My room smelled weird. The restaurant was horrible. The bartender was barely conscious and the food was mediocre at best. I would never stay there again.

Stayed 1 night in Aug 2024