Villas HM Palapas del Mar

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Dates

December 2024

January 2025

2 outdoor pools, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Junior Suite with private pool: 2 queen beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All-inclusive

Bar

24/7 front desk

Pool

Breakfast included

Laundry

Explore the area

Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310

Holbox Beach
2 min walk
Holbox Church
12 min walk
Whale Shark Pier
12 min walk

Room options

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

42 sq m
Beach view
Sleeps 2
1 King Bed OR 2 Queen Beds

Junior Suite (Single)

32 sq m
Sleeps 1
1 Twin Bed

Standard Room

32 sq m
Sea view
Sleeps 3
1 King Bed

Junior Suite

32 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Junior Suite Superior: 2 queen beds o 1 king bed

42 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Junior Suite with private pool: 2 queen beds

32 sq m
Sleeps 4
2 Queen Beds

Junior Suite sea front and private pool: 2 queen beds

32 sq m
Beach view
Sleeps 4
2 Queen Beds

Similar properties

Pool

All-inclusive

Kids pool

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Stylish hotel on the shore with 2 outdoor swimming pools

At Villas HM Palapas del Mar, hit the beach, dine onsite at Restaurante Bufé, or enjoy a drink at one of the hotel's 2 bars/lounges.

Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.

Free self-serve breakfast served daily
Free WiFi in some public areas
The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
Take a swim in the 2 outdoor pools
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes bike rentals
Guests have great things to say about the helpful staff and the location
Steps from Holbox Beach and 12 minutes by foot from Holbox Church
Airport shuttle service available for a fee

Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 10:30 AM.

Restaurante Bufé - Onsite buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Free self-service breakfast available daily 7:00 AM–10:30 AM
1 restaurant
2 bars/lounges and 1 poolside bar

Restaurants on site

Restaurante Bufé

Things to do

2 outdoor pools
Bike rentals
Fishing

Family friendly

2 outdoor pools
Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Fridge
Snack bar/deli

Conveniences

Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

This property does not have any lifts

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

Satellite channels
TV

Food and drink

Fridge

Desk
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox

Villas HM Palapas Mar Hotel

Villas HM Palapas Mar Isla Holbox

Villas HM Palapas Mar

Hm Palapas Del Mar Isla Holbox

Villas HM Palapas del Mar Hotel

Villas HM Palapas del Mar Isla Holbox

Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Jay

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the seaview room with pool. All the bottoms ones had a pool. The view wasn't seaview, but it was the front of the property closest to ocean. This room was the most private which was nice for us since we didn't have kids. It was good for the days that we worked remotely as we had the nice relaxing view.

Stayed 4 nights in Aug 2024

2/10 Terrible

Jaime

Travelled with family

12 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Requested a Ocean Front, But the room had no ocean view, WIFI never worked in the room, AC put inside a closet with doors, so half of the AC stays inside the closet. Service 0, Got no solution on my claims. Depressing place, For the price we paid, I think there are better options at a better price. The upper pool they had to remove a glass cause of the hurricane but they only put a precaution tape. Very unsafe. Depressing

Stayed 4 nights in Jul 2024

6/10 Okay

jonathan

Travelled with family

8 Aug 2024

Liked: Amenities

The place isn’t bad, but it is not great. Room and showers need work. The mosquitoes could make it through the crack in the door and would get bit at night. Just our room don’t know about others. Just enough water pressure to come out of the shower head. Other than that food was good and the pools were nice.

Stayed 4 nights in Jul 2024

2/10 Terrible

Elda

Travelled with family

30 Jul 2024

Disliked: Staff & service

Avoid

The lobby staff was horrible. They nickel and dime you. No one knew the towel deposit. We got different amounts from two different employees. They also wanted to verify how I got my hotel stay price.

Stayed 2 nights in Jul 2024

4/10 Poor

Martha, Camarillo

Travelled with family

29 Jul 2024

Disliked: Property conditions & facilities

Checking in was not good the property is not accessible for handicapped people

Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel

Travelled with family

26 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Horrible lobby service! The hotel nickel and dimes you!

Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Dustin Joseph Keith

20 Jul 2024

Liked: Cleanliness

Stayed 5 nights in May 2024

6/10 Okay

Araceli

7 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jun 2024

10/10 Excellent

Aide

Travelled with family, Travelled with group

3 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing , weather was not great, but the staff was super helpful and accommodating to all the guest. We did do all inclusive and wheh we arrived we come to find out it is limited and there is a premium all inclusive which was not offered when we booked. Bit other then that the options of food and drinks was good.

Stayed 5 nights in Jun 2024

10/10 Excellent

Kelli

Travelled with partner

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent. Great staff. Beautiful beach.

Stayed 1 night in Jun 2024

10/10 Excellent

Aide

Travelled with family, Travelled with group

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very nice, food and drinks good, due to weather location was flooded but staff was great

Stayed 5 nights in Jun 2024

10/10 Excellent

Ernesto Garza

28 Jun 2024

Stayed 5 nights in Jun 2024

10/10 Excellent

Kelli

Travelled with partner

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent. Quiet & private. Great staff. Beautiful beach

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Travelled with partner

27 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very nice and the staff was caring and attentive throughout. It’s not brand new and sort of impossible to keep perfectly clean given the weather and roads. They did a very good job of making it comfortable and welcoming.

Stayed 3 nights in Jun 2024

10/10 Excellent

rosa

Travelled with family

26 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Morning crew amazing. PM crew slow and not attentive to service.

Stayed 2 nights in Jun 2024

10/10 Excellent

Iliberto

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jun 2024

10/10 Excellent

Dipti

Travelled with group

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Boutique property. Real feel for Mexico with art decor. Beach clean, service on beach good, beds available. Walkable to town centre. It would be good if management with rest of hotels nearby cleared seaweed away. Starts to smell when dumped together

Stayed 3 nights in Apr 2024

10/10 Excellent

Odessa

Travelled with partner

15 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our 4th time on Isla Holbox and so far the best hotel for the money in my opinion. The location is on the nicest part of the nicest beach in Holbox and has great beach front covered beach beds with attentive service and great drinks.The staff go above and beyond being helpful, friendly and attentive. Usually hotels have a normal mix of happy and disgruntled employees but not here! Everyone was a gem! The level of attention you receive is unusual for what I consider a mid-range price point hotel. Special shout out to: Don Chepe/Jose (the bartender) who makes really good cocktails (and I am very picky!!), Silvestre, Azucena, Jesus and really all of the people who work in the dining room as servers. We rarely choose an all inclusive option but ended up switching to it for the last part of our stay. Food in Isla Holbox has gotten quite pricey and we felt we have adequately explored the local food scene in Holbox over the years. The price point and food quality for the all-inclusive option simply couldn't be beat and we were happy we made the switch. We knew that it was going to be brutally hot in Holbox this time of year so the plunge pool was a welcome addition for late nights when the big pools are closed and we still wanted to swim. We were really pleasantly surprised by this resort and would definitely stay here again!

Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Travelled with family

15 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HM Palapas Del Mar

Great spot to relax and unwind with family or friends. Staff is friendly. We had the all inclusive option and the food was way better than expected. I Will definitely try to go back. Exactly what I wanted.

Stayed 7 nights in Jun 2024

6/10 Okay

Emmanuel

Travelled with group

11 Jun 2024

Disliked: Amenities, property conditions & facilities

Overall, the property was decent. The access to the beach was easy and just a few short steps away. Along with the breakfast buffet, which had a touch of Mexican-style cooking, it made breakfast an event to look forward to. We did not end up purchasing the all-inclusive package as we found enjoyable and variety of restaurants in the nearby small town. However, there were a few concerns that deemed this hotel a 3-stars and not a 5-star establishment. First, visiting in June (low season) meant high humidity with average temperatures of 90 degrees plus. We arrived in our room with the AC turned off, causing considerable sweat as we unloaded our luggage. Second, more than half of the AC was blocked off by two pointless doors, preventing the room from cooling properly. We reported it to the front desk, but they only sent a technician with no follow-up. After a few hours, we returned to the front desk, this time with pictures showing the pointless doors and our dissatisfaction. Initially, we were met with pushback and excuses that the doors were part of the design and could not be removed. Only after further persistence and threatening to write negative reviews did they agree to try removing the doors, which they eventually did in a timely manner. After the doors were removed, the room cooled down tremendously. Overall, the hotel received 3 stars and lost a returning customer not because of the amenities' shortcomings but because of the staff's initial pushback.

Stayed 3 nights in Jun 2024