Villas HM Palapas del Mar

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
Poolside bar
Poolside bar
On the beach, white sand, sun-loungers, beach umbrellas
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪2 min walk‬
  • Holbox Letters
    ‪12 min walk‬
  • Holbox Ferry
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Superior sea front: 1 king bed or 2 queen beds

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Junior Suite Superior: 2 queen beds o 1 king bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite with private pool: 2 queen beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Villas HM Palapas del Mar

On beach with 2 outdoor pools for sandy fun near Holbox Beach
At Villas HM Palapas del Mar, hit the beach, dine onsite at Restaurante Bufé, or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free self-serve breakfast served daily
  • Free WiFi in some public areas
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Holbox Beach and 12 minutes by foot from Holbox Church
  • Airport shuttle service available for a fee
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 10:30 AM.
Restaurante Bufé - Onsite buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andres Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Amazing Stay - Highly Recommended! We absolutely loved everything about our stay at this hotel! The service was exceptional—every staff member we interacted with was kind and attentive, making us feel so welcome. The food was incredible, with a variety of delicious options that exceeded our expectations. The hotel was spotless, and it’s clear they take cleanliness seriously, which we really appreciated. On top of that, the location is perfect—just a short walk to the beach, which made our vacation even more relaxing and enjoyable. We truly have no complaints. This was one of the best experiences we’ve had, and we can’t wait to come back. Highly recommend it to anyone looking for a fantastic place to stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathy

Stayed 7 nights in Nov 2024

8/10 Good

Anne

Travelled with group
Liked: Property conditions & facilities, room comfort
Great location but bad service
Good location at this good property but the service and the staff is totally lost. Our welcome was a total disaster. The word welcome was not even spoken. But could we please settle the whole bill at once. No introduction to the place was offered. Very few of the people working in the restaurant spoke enough English with a number of misunderstandings as a result. The rooms are nice and the rooms with a good balcony. The grounds were cleaned and swept everyday and the beach is very close. The best service we got were from the guys serving drinks on the beach with a smile every afternoon.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, friendly service but a bit pricey
I had an excellent stay. Location is great. Beach is beautiful. Room was large and bed was very comfortable. Only improvement point is that the ceramic tiles in the shower were not so clean. Room a bit pricey for its simplicity but it is Holbox.
Stayed 3 nights in Dec 2024

10/10 Excellent

Susana G

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so attentive. Miss Isis was amazing with arranging transportation for me to get there safely as I was traveling solo. The front desk, the staff at the restaurant, housekeeping, the delivery person, the servers and service at the beach, the massage provider. Everyone was so wonderful. The only thing was the business next to the property has a loud generator that runs most of the day. That is the only thing that bothered me. Will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Amazing place to visit with the family, they are not completely on the beach, you need to walk a few meters and cross the street to be on the beach, they have a beach club, they bring you the service, food and drinks; the restaurant has a lot of variety, just if you arrive late, the food it's cold and they don't have everything, it's in the best beach for childrens and infants.
Stayed 2 nights in Nov 2024

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. There’s room for improvement with the food, however. The bbq night in particular was not good. The meat and chicken were not cooked properly because they were placed in the open flame which caused the outside of the food to burn but the inside was still raw.
Stayed 4 nights in Nov 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was geeat
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Such a calming environment all the servers were wonderful and attentive. So much delicious food in the all inclusive! It’s such a beautiful naturalistic paradise, and we are for sure going back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Elke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a great staff. Everyone was extremely friendly. The breakfast buffett was delicious, there were different options every day. Lunch service at the beach was lovely. Good cleaning service. The bathrooms need a little update. I would definitely recommend this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I dont wanr to leave! The beach here is one of my favorites in the world!
Stayed 3 nights in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Danasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2024

10/10 Excellent

juan, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, buena comida y las habitaciones con la piscina privada del primer piso excelente
Stayed 9 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were great. General manager could have been more forthcoming with some of the issues trying to meet taxi and ferry departure times with all of the local unforeseeable complications in this environment so be prepared to have all your taxi and ferry reservations made well ahead of time.
Stayed 10 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jania

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel with all inclusive in Holbox.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jurgis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced.
Stayed 1 night in Sep 2024

10/10 Excellent

Jurgis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exellent!
Stayed 3 nights in Sep 2024

8/10 Good

Irene, Gastonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the facilities are great, the staff is amazing helpful and friendly and the food is great. The beach and pools are fantastic and you can have a great time in the hotel. We experienced an hurricane during our stay but the staff was always very nice and make it easier for us to feel safe and comfortable. Fully recommend the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Very private rooms. The private pool on extremely hot days is wonderful. The morning breakfast and rooftop sushi bar for pool are amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place on an amazing island!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, don't forget your mosquito repelent!!
Stayed 4 nights in Aug 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service
A bit overpriced. The air conditioner made noise at night.
Stayed 2 nights in Aug 2024