Villas HM Palapas del Mar

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VIP Access

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Dates

January 2025

February 2025

2 outdoor pools, pool umbrellas, pool loungers

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

All-inclusive

Pool

Breakfast included

24/7 front desk

Laundry

Explore the area

Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310

Holbox Beach
‪2 min walk‬
Holbox Church
‪12 min walk‬
Whale Shark Pier
‪12 min walk‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

42 sq m
Beach view
Sleeps 2
1 King Bed OR 2 Queen Beds

Junior Suite (Single)

32 sq m
Sleeps 1
1 Twin Bed

Junior Suite

32 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Junior Suite Superior: 2 queen beds o 1 king bed

42 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Junior Suite with private pool: 2 queen beds

32 sq m
Sleeps 4
2 Queen Beds

Junior Suite sea front and private pool: 2 queen beds

32 sq m
Beach view
Sleeps 4
2 Queen Beds

Similar properties

Pool

All-inclusive

Kids pool

Free WiFi

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About this property

Hotel on the beach, with 2 outdoor pools

At Villas HM Palapas del Mar, hit the beach, dine onsite at Restaurante Bufé, or enjoy a drink at one of the hotel's 2 bars/lounges.

Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.

Free self-serve breakfast served daily
Free WiFi in some public areas
The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
Take a swim in the 2 outdoor pools
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes bike rentals
Guests have great things to say about the helpful staff and the location
Steps from Holbox Beach and 12 minutes by foot from Holbox Church
Airport shuttle service available for a fee

Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 10:30 AM.

Restaurante Bufé - Onsite buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Free self-service breakfast available daily 7:00 AM–10:30 AM
1 restaurant
2 bars/lounges and 1 poolside bar

Restaurants on site

Restaurante Bufé

Things to do

2 outdoor pools
Bike rentals
Fishing

Family friendly

2 outdoor pools
Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Fridge
Snack bar/deli

Conveniences

Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

This property does not have any lifts

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

Satellite channels
TV

Food and drink

Fridge

Desk
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox

Villas HM Palapas Mar Hotel

Villas HM Palapas Mar Isla Holbox

Villas HM Palapas Mar

Hm Palapas Del Mar Isla Holbox

Villas HM Palapas del Mar Hotel

Villas HM Palapas del Mar Isla Holbox

Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jania

Travelled with family, Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the only hotel with all inclusive in Holbox.

Stayed 3 nights in Oct 2024

10/10 Excellent

Jurgis

Travelled with family

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overpriced.

Stayed 1 night in Sep 2024

10/10 Excellent

Jurgis

Travelled with family

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was exellent!

Stayed 3 nights in Sep 2024

8/10 Good

Irene, Gastonia

Travelled with family

27 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, the facilities are great, the staff is amazing helpful and friendly and the food is great. The beach and pools are fantastic and you can have a great time in the hotel. We experienced an hurricane during our stay but the staff was always very nice and make it easier for us to feel safe and comfortable. Fully recommend the hotel.

Stayed 3 nights in Sep 2024

10/10 Excellent

trevor

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice. Very private rooms. The private pool on extremely hot days is wonderful. The morning breakfast and rooftop sushi bar for pool are amazing

Stayed 7 nights in Sep 2024

10/10 Excellent

Clarence

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place on an amazing island!

Stayed 4 nights in Sep 2024

10/10 Excellent

Rocio

Travelled with group

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent property, don't forget your mosquito repelent!!

Stayed 4 nights in Aug 2024

8/10 Good

Wendy

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service

A bit overpriced. The air conditioner made noise at night.

Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👌❤️

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family and small children

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in a great location. Situated slightly further out of town meant it was peaceful but a very easy walk. Great facilities with two pools and its own beds on the beach over the track. Food and drink options were varied. Felt very upmarket and value for money. Would definitely go back and would recommend.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family and small children

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place

Stayed 1 night in Aug 2024

8/10 Good

Cátia Matos

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

8/10 Good

Sascha

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Super for family with kids

Food is more authentic in HM paraiso but pool, restaurant, pool bar, sand and beach front all closer together.

Stayed 6 nights in Aug 2024

6/10 Okay

Ofer

Travelled with family

25 Aug 2024

The property is really nice but the service and food were below our expectations after coming here from other locations like Tulum and Playa.

Stayed 2 nights in Aug 2024

8/10 Good

Jay

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the seaview room with pool. All the bottoms ones had a pool. The view wasn't seaview, but it was the front of the property closest to ocean. This room was the most private which was nice for us since we didn't have kids. It was good for the days that we worked remotely as we had the nice relaxing view.

Stayed 4 nights in Aug 2024

2/10 Terrible

Jaime

Travelled with family

12 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Requested a Ocean Front, But the room had no ocean view, WIFI never worked in the room, AC put inside a closet with doors, so half of the AC stays inside the closet. Service 0, Got no solution on my claims. Depressing place, For the price we paid, I think there are better options at a better price. The upper pool they had to remove a glass cause of the hurricane but they only put a precaution tape. Very unsafe. Depressing

Stayed 4 nights in Jul 2024

6/10 Okay

jonathan

Travelled with family

8 Aug 2024

Liked: Amenities

The place isn’t bad, but it is not great. Room and showers need work. The mosquitoes could make it through the crack in the door and would get bit at night. Just our room don’t know about others. Just enough water pressure to come out of the shower head. Other than that food was good and the pools were nice.

Stayed 4 nights in Jul 2024

2/10 Terrible

Elda

Travelled with family

30 Jul 2024

Disliked: Staff & service

Avoid

The lobby staff was horrible. They nickel and dime you. No one knew the towel deposit. We got different amounts from two different employees. They also wanted to verify how I got my hotel stay price.

Stayed 2 nights in Jul 2024

4/10 Poor

Martha, Camarillo

Travelled with family

29 Jul 2024

Disliked: Property conditions & facilities

Checking in was not good the property is not accessible for handicapped people

Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel

Travelled with family

26 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Horrible lobby service! The hotel nickel and dimes you!

Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Dustin Joseph Keith

20 Jul 2024

Liked: Cleanliness

Stayed 5 nights in May 2024

6/10 Okay

Araceli

7 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jun 2024

10/10 Excellent

Aide

Travelled with family, Travelled with group

3 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing , weather was not great, but the staff was super helpful and accommodating to all the guest. We did do all inclusive and wheh we arrived we come to find out it is limited and there is a premium all inclusive which was not offered when we booked. Bit other then that the options of food and drinks was good.

Stayed 5 nights in Jun 2024