Macondo Holbox

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macondo Holbox

Reception
Restaurant
Basic Double Room, 2 Double Beds
Front of property
Porch

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Avenida Pedro Joaquín Coldwell, Esq. calle Canané, Isla Holbox, QROO, 77300
  • Holbox Beach
    2 min walk
  • Holbox Baseball Park
    2 min walk
  • Whale Shark Pier
    3 min walk

Room options

Traditional Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Basic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Basic Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Macondo Holbox

Hotel in Isla Holbox, steps from Holbox Beach
This smoke-free hotel features free WiFi in public areas.
Macondo Holbox offers 20 air-conditioned accommodations with complimentary toiletries and ceiling fans. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
During your stay at Macondo Holbox, you're just a quick walk from Holbox Beach. Features include free WiFi in public areas.
  • Free WiFi in some public areas
  • Amenities include a terrace
  • Steps from Holbox Beach and Holbox Baseball Park
  • Cats and dogs welcome for a fee (restrictions apply)
Macondo Holbox offers its guests a terrace. WiFi is free in public spaces.

This 3-star Isla Holbox hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Macondo Holbox Hotel
Hotel Macondito Holbox
Macondo Holbox Isla Holbox
Macondo Holbox Hotel Boutique
Macondo Holbox Hotel Isla Holbox

Macondo Holbox Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 6 out of 34 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

CESAR

Stayed 1 night in Sep 2023

6/10 Okay

Ma E

Stayed 2 nights in Mar 2023

2/10 Terrible

Elissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property initially appeared clean but upon assessment there were missing sheets, a burn mark, and random stains on the covering, and accidental reveal of the mattress below (because the bed wasn’t made) showed a large blood or dark liquid stain at the head of the mattress. The towels were of poor quality and stained. The bathroom smelled like sewer and one night there was no water. The location was great for getting around Holbox but unfortunately that also meant extremely loud music until 4am every morning. Construction noise at the hotel also all day long from 10am- after 6pm. The hotel was pricey with no breakfast included. Despite paying in full at the hotel, the staff refused to modify any of the booking and were not helpful in providing any alternatives. I do commend the night security staff however whom were very helpful and polite in trying to find us alternative sheets. Would not recommend for anyone over the age of 23 or in any way sober
Stayed 2 nights in Mar 2022

10/10 Excellent

José A

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great and comfy place.
Stayed 2 nights in Feb 2022

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

4/10 Poor

JOHANNA

Stayed 1 night in Feb 2022

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia.
La atención fue excelente en todo momento, limpio, seguro. Lo más importante a unos metros Del Mar.
Stayed 4 nights in Dec 2021

8/10 Good

Vilma, Washington

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location. Clean. no breakfast. no beach towels. staff not super friendly.
Stayed 3 nights in Jan 2022

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends getaway
Convenient, clean and caring staff
Stayed 4 nights in Dec 2021

8/10 Good

Nancie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Macondo Holbox Hotel was well located, just 100 ft to the beach, and only a couple of blocks to the main part of town. The common areas were very nice and looked just like the listing showed. However the guest rooms (on the main floor) were no where near the pictures - not even sure if that is the same hotel! Rooms were VERY small and dark. Limited closet space and no dresser (there was no room for a dresser), and no chair. At least there was a table and chairs outside on the corridor. A/C worked very well, but plumbing was questionable. Toilets did not consistently flush well and overflowed once. Shower pressure was weak, and there was no where to put one's toiletries. If you plan on going, request an upstairs room. Staff (Fernanda and Carolina) were very sweet and helpful. They made the stay!
Stayed 3 nights in Nov 2021

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the beach, the hotel provided beach towels and you were able to exchange for clean ones daily.
Stayed 2 nights in Aug 2021

6/10 Okay

Isela

Travelled with group
Liked: Cleanliness, staff & service
Good location near beach
Good location but room and bathroom was very small. Fernanda at the reception desk was very friendly and had great customer service. However Rodrigo who also worked at the front desk wasn’t very helpful. At one point we needed a plunger for the toilet and he refused to give it to us.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great traditional feel to hotel. Very friendly staff. Try the food in the restaurant on the top floor.
Stayed 2 nights in Jul 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok Stay
The Hotel is Ok for Holbox Standards.We had problems with water pressure and hot water. At 150 dollars per night you would expect to be able to take a warm shower after being at the beach all day. We also did a midnight swim with the bioluminescence and had to come back to a cold midnight shower with 8 year old kids. No pool in the hotel and terrible internet
Stayed 1 night in Jul 2021

8/10 Good

Jearim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Francisco Javier

Liked: Cleanliness, staff & service
Aceptable
En general el hotel no está mal, en mi caso en particular hicimos la reservación mediante la página de Hotels, donde decía que incluye Wifi y toallas de playa, lo que no dice es que el wifi solo es en la recepción, ya que no llega hasta los cuartos y cuando pedimos toallas de playa, nos dijeron que ya no las daban, en cuanto al servicio, limpieza y trato de los empleados, no tengo queja, me pareció excelente, el precio me parece bien acorde a lo que ofrecen, repito una vez mas que mi única molestia es que es engañoso lo que te ofrecen en la página.
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leuke accommodatie met een top ligging, dicht bij het strand. Fietsverhuur aan de overkant en winkels/restaurants in de directe omgeving. Wel erg gehorig
Stayed 1 night in Jun 2023

8/10 Good

José Domingo Garza

Travelled with family
Liked: Cleanliness, staff & service, amenities
Es muy tranquila.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Mariana

Stayed 2 nights in Feb 2022

2/10 Terrible

ALEJANDRA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada. Pésimo estado de hotel. Las habitaciones parecen cuevas, oscuras, pésima iluminación, tapetes muy sucios. El internet solo funciona en la recepción. No tienen terminal para pago con tarjeta. El personal de recepción no está al pendiente de nada hasta que se le piden, comentan o reclaman las cosas. Hay hoteles al mismo costo con mucho mejores instalaciones y servicios. NO vale ni de lejos lo que cobran.
Stayed 6 nights in Feb 2022

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location it’s great. BUT you can’t pay your reservation with card and they don’t give you a heads up before getting there. Since your in a Island it is very difficult to get cash. I wish they have tell us about their card payments before.
Stayed 3 nights in Feb 2022

8/10 Good

Gisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo y buena ubicacion
El hotel esta muy bonito, solo unos pequeños detalles como la cortina de baño y tapetes sucios, pero en general muy buen hotel
Stayed 2 nights in Feb 2022