The Royal Highland Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Highland Hotel

Lobby
Front of property
Lobby lounge
Classic Double or Twin Room
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Station Square, Academy Street, Inverness, Scotland, IV1 1LG
  • Eastgate Shopping Centre
    1 min walk
  • Victorian Market
    1 min walk
  • Inverness Visit Scotland Information Centre
    4 min walk
  • Inverness (INV)
    12 min drive

Room options

Classic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Cozy Single Room

  • Sleeps 1
  • 1 Twin Bed

Cozy Double/Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Triple (Without Cot)

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

The Royal Highland Hotel

Eco-certified Inverness hotel in Inverness City Centre with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
The Royal Highland Hotel offers 84 accommodations with safes and coffee/tea makers. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The shopping around The Royal Highland Hotel gets high marks from our customers. During your stay, you're just a quick walk from Eastgate Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Eastgate Shopping Centre and Victorian Market
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and limo/town car service.

WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified The Royal Highland Hotel.

This 3-star Inverness hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Ash Restaurant - This restaurant serves lunch and dinner.
Gallery Cafe - Onsite café.
ASH BAR - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Off-site parking within 0.01 mi (GBP 7 per day)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 9.00-12.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ash Restaurant
  • Gallery Cafe
  • ASH BAR

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9.00 to 12.00 per person
  • Offsite parking fee: GBP 7 per day (0.01 mi away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Royal Highland
Royal Highland
Royal Highland Hotel
Royal Highland Hotel Inverness
Royal Highland Inverness
The Royal Highland Hotel Hotel
The Royal Highland Hotel Inverness
The Royal Highland Hotel Hotel Inverness

The Royal Highland Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1003 reviews" "
Rating 8 - Good. 343 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 69 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint and lovely property. It shows its age, but has aged quite gracefully. The staff is very friendly and helpful, and the attached restaurant is top-notch.
Stayed 2 nights in Sep 2024

6/10 Okay

Hugh P

Liked: Cleanliness, staff & service
There was a drain odour in the bathroom and the shower stall was ridiculously small. There was no on site parking for most guests, about 10 spots, and we had to go a few streets away
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room
Stayed 2 nights in Sep 2024

6/10 Okay

Chris

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence all round.
A beautiful historic hotel where we chose to stay after a journey on the Caledonian Sleeper as the entrance is a matter of yards from the station entrance. The staff were friendly, professional and knowledgeable if a question was asked of them. I was a little concerned that continental breakfast was standard, but it was extremely extensive with cereals, pastries, meats, fruits, various cofffes and tea from the two machines. There was a also a good selection for a number of allergies/intolerances without having to make a special request. It is worth noting that it is an independent hotel and not owned by any chain; this counts for a lot in my book. All-in-all an excellent experience and we will definitely stay again if we return to Inverness.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the old feel of the place with the conveniences we needed
Stayed 2 nights in Sep 2024

6/10 Okay

Lindsay

Stayed 1 night in Sep 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great atmosphere and the location is very convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely atmosphere, charming helpful staff, great food. Made to feel very welcome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Loved the location and room was comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keefe

Liked: Cleanliness, staff & service, property conditions & facilities
A classic old school hotel, even had an actual key for the room - don’t change a thing!
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service
Rooms need to be updated. Floors need to be redone. Creek a lot. Service in the bar is slow. Breakfast quality is so so. Food in the restaurant was ok
Stayed 2 nights in Aug 2024

6/10 Okay

Désirée

Liked: Staff & service
The hotel has charm from once before. It's clear that more maintenance and upkeep is needed. Although we had a window right next to the train station, we didn't hear much noise during the night.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
No hot water in shower even next night after reporting. Dining wait staff didn’t have much knowledge of menu items
Stayed 2 nights in Aug 2024

4/10 Poor

Dhara

Travelled with partner
Disliked: Staff & service
The property has a convenient location, but the room was disappointingly small and uncomfortably hot. The lobby stands out as the most appealing part of the hotel. Unfortunately, the receptionist was not very welcoming and offered no information about the local area. To top it off, we were charged more than our original booking price, which was both unexpected and frustrating.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was only average
Stayed 2 nights in Aug 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great. They were clean and they had everything we needed. The bar wasn't as good. We ordered a couple of mixed drinks which they got completely wrong. Luckily, I think they knew because they gave them to us for free. There wasn't parking right outside but I loved all the shops and pubs that were so close.
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to railway station, but hotel is old and tired and very basic.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel with historic features and a feeling of grandieur
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Near railway station so it was easy to get of train after a long journey and go next door to hotel
Stayed 1 night in Aug 2024

8/10 Good

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to the station,room was clean and comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Travelled with partner
Great location. Attractive lobby with staircase. Poor restaurant service. Included breakfast very minimal. No I’ve unless you go ask at the restaurant where they snarl at you. No housekeeping for short stays unless you request on that day. Not sure if I’d return.
Stayed 2 nights in Aug 2024

2/10 Terrible

Karyn

Disliked: Staff & service, property conditions & facilities, room comfort
Mixed bag of rooms
A mixed bag. Our first room was stuffy, slightly stale with no opening windows or aircon in early August. Fan provided to move stuffy air around. Spoke to reception and was moved to a room that had opening windows and room was in a better condition. Would have liked to make use of restaurant in evening but menu was impossible to locate.
Stayed 1 night in Jul 2024