Cityroomz Edinburgh

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Laundry
Housekeeping
Free WiFi

Explore the area

25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG

Edinburgh International Conference Centre
‪8 min walk‬
Edinburgh Castle
‪15 min walk‬
Edinburgh Playhouse Theatre
‪4 min drive‬
Edinburgh (EDI)
‪31 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

35 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Compact Double

16 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 1 King Bed with Sofa bed

31 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Superior Double Room, 1 King Bed

23 sq m
Sleeps 3
1 King Bed

Family Quadruple Room

25 sq m
Sleeps 4
1 King Bed and 2 Twin Beds

Double Room

19 sq m
Sleeps 2
1 King Bed

Twin Room (Cabin)

15 sq m
Sleeps 2
1 Twin Bunk Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

17 Apr - 18 Apr

About this property

Hotel with a 24-hour front desk, a quick walk to Princes Street Gardens

Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.

Cityroomz Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the sightseeing around Cityroomz Edinburgh. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas and dry cleaning service.

Free WiFi
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the local sightseeing and the helpful staff
Just a 3-minute walk from Princes Street Gardens and 8 minutes by foot from Edinburgh International Conference Centre

Cityroomz Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Cityroomz Edinburgh also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Edinburgh hotel is smoke free.

Languages

Bulgarian, Czech, English, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift (81 centimetre wide door)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker

Desk
Heating
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz

Cityroomz Edinburgh

Cityroomz Hotel

Cityroomz Hotel Edinburgh

Edinburgh Cityroomz

Cityroomz Edinburgh Scotland

Cityroomz Edinburgh Hotel

Cityroomz Edinburgh Edinburgh

Cityroomz Edinburgh Hotel Edinburgh

Cityroomz Edinburgh Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Paul

1 Jan 2025

Liked: Cleanliness

Disliked: Staff & service

One good, one bad

Good: Sent a lovely note and gift for our anniversary Bad: Shelagh on night reception has a poor attitude - the room keycards did not work repeatedly and she seemed to want an apology from me as she said the hotel keycard had been deactivated by being next to my mobile phone in my pocket!

Stayed 1 night in Dec 2024

10/10 Excellent

Emma

31 Dec 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2024

4/10 Poor

Katie

30 Dec 2024

Disliked: Property conditions & facilities, room comfort

Complaint

The room was incredibly noisy. On the second night of our stay we did not sleep due to the fire alarm going off and the staff members not knowing how to turn off the alarm at 3.00am. This disrupted our night and the next day of our trip. This resulted in myself and my partner not being able to settle and none of the hotel staff were there to reassure us. The key card to the main reception and our room continuously stopped working, therefore we had to keep going to reception to resolve this. We were allocated a room on the top floor and for the duration of our stay the lift in the hotel did not work, despite being told it was being fixed the day we arrived.

Stayed 2 nights in Dec 2024

8/10 Good

Jessie

Travelled with family and small children

29 Dec 2024

Liked: Cleanliness, staff & service

Overall good place to stay. It’s close to public transport. My only concern is the lightning in the room is a bit dark and hurt my eyes. There will be a few stairs if your room is located at the other end of the hall way (further side from the lift). Room is warm and bed is comfy.

Stayed 3 nights in Dec 2024

8/10 Good

Megan

Travelled with group

29 Dec 2024

Liked: Cleanliness, staff & service

Clean, easy place to walk throughout the city from.

Stayed 2 nights in Dec 2024

10/10 Excellent

Colleen

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret in Edinburgh

perfect location, very friendly and helpful staff. This hotel is tucked away in the west end, walking distance to almost everything, many restaurants to choose from and the airport bus stops right in front of the hotel. They do not have onsite laundry but the staff were very helpful in locating a local laundromat. They also no longer offer breakfast, but lots of good choices close by. For the price and the location, this hotel met all our needs

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with family

26 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location friendly staff

Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

25 Dec 2024

Liked: Staff & service

Stayed 3 nights in Dec 2024

6/10 Okay

Niamh

25 Dec 2024

Liked: Staff & service

Quite poor accessibility as the lift was out of service. Nice staff and offered to help us with our bags but life out of service made the rooms highly inaccessible.

Stayed 2 nights in Dec 2024

8/10 Good

Grace

24 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Rhazil

Travelled with group

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 1 night in Dec 2024

8/10 Good

Rongkun

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with group

13 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very good budget hotel. Delightful and helpful staff Highly recommend

Stayed 1 night in Dec 2024

6/10 Okay

graeme

Business traveller

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean/tidy but noise issues

The room was very clean and tidy - and the bed was comfortable. Unfortunately there seemed to be a nightclub somewhere below and the bass reverberated through the walls until about 3am so I didn't get much sleep. For this reason I wouldn't go back.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

9 Dec 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

6/10 Okay

Sherry, Philadelphia

9 Dec 2024

Liked: Staff & service

It’s a step up from a hostel because you have an ensuite and your own room. It’s noisy and very basic, but reasonably clean. Staff was great. Great area, easy to get to from train stations and airport.

Stayed 1 night in Nov 2024

8/10 Good

stephen

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean tidy and warm

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

2 Dec 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

In need of refurbishment

Hotel is situated in good location near edinburgh castle and at the rim of shopping street. However, the building is quite old and the hotel room is dated. Toilet is super run down. Housekeeping tries their best to make a room clean however given room condition there is little they can do to make the room comfortable. Don't trust the photo. They try to decorate the room to be modern and etc. but it's just old cold shabby room in dated building. I got an e-mail a few days before stay that the elevator is broken and offer luggage delivery to room. When I check in, no offer was made. As my luggage is relatively small, I carry it myself. Elevator seems like in major repair and will take time - definitely not just broken a few days before I arrive. Beware if you plan to stay here this month. PS. check in counter offers great hospitality.

Stayed 2 nights in Nov 2024

6/10 Okay

Luisa

Travelled with partner

1 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The best thing about this hotel was definetly the location - walking distance to all atractions, restaurants and all the Edimburgh has to offer. Staff were also very friendly and helpful. The rooms need desperately to be updated along with a deepcleaning of carpets and the bathroom. There was smell of mold in the room and in the hallways the entire 3rd floor smelled bad as well. Also the bathtub drain was very bad and took way too long to get the water down. Finally the elevator wasn't working.

Stayed 2 nights in Nov 2024

8/10 Good

Melanie

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shower could have been cleaner, temperature control was off, used window for air but it got stuck some

Stayed 4 nights in Sep 2024

10/10 Excellent

BINDHUMOL

Travelled with family

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

JJ

Travelled with family and small children

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were truly excellent. Had a small baby with us and they kindly moved us to a quieter room without us asking and set up a cot for us. Couldn't ask for better service

Stayed 3 nights in Nov 2024