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Eliza House

3-star property
14-16 Grosvenor Street, Edinburgh, Scotland (01) 562 1066
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3.7 out of 5
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See all 26 ebookers Reviews

"For me, and the location is great and staff were fab. The property is in need of repair or modernisation in a lot of areas (entrance steps and doorway ... " More

By a verified traveller on Mon 21 Aug 2023

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Standard Triple Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Eliza House, you're just a quick walk from Princes Street. You'll find features such as free WiFi in public areas.

  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and multilingual staff
  • Within a 15-minute walk of Princes Street and George Street

Eliza House ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eliza House

Everyone (4) Couples (8) Business (1) Family (4) Other (2) Friends (7)
5 out of 5
For me, and the location is great and staff were fab. The property is in need of repair or modernisation in a lot of areas (entrance steps and doorway, window frames, ceilings, en-suite) There is a sever lack of water pressure for the showers on the top floor

Posted by on 21 Aug 2023

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5 out of 5
Perfect and friendly service. very clean in the hotel, everything is excellent. recommendable. the only downside is that there is limited parking spaces and fees per hour

Posted by on 13 Aug 2021

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Comment from Hotel Management

13 Aug 2021 by eliza

We hate the parking charges too, but after the pandemic they are determined to claw back £ and have made it more expensive and 7 days a week. They wish to encourage people into the City but sadly not their cars it seems!

4 out of 5

Nice hotel close to the center city

It's a nice hotel to spend a night in. The staffs were very helpful and friendly, the location is extremely convenient with lots of places to eat or drink. Only 15 minutes walk to old town, really close to the Edinburgh Castle, too. The room is cute and spacious. Large bathroom (which is pretty cool.) True the place may appear a bit old and worn out, but it has everything you need. This is more family like, if you don't want that cold-formal hotel feeling, this could be a good choice to consider.

Posted by , from Cambridge on 16 Jul 2017

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4 out of 5

Very central, great location on the Haymarket

Ideal, very comfortable, and exactly what I needed it for as a last minute (fairly unusual - I know) booking, and price was great! Job's a good 'un!

Posted by , from ED on 25 Sep 2016

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5 out of 5

Excellent stay in central Edinburgh

Ritz hotel is ideally located for enjoying an evening out in Edinburgh. And... hotel staff & facilities are excellent providing very, very, very good value for money!

Posted by on 14 Mar 2016

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4 out of 5

Family trip

I have stayed here before,I find it clean very comfortable staff are tops very polite and helpful, Don't like the breakfast but that's my own choice could do with strongbow rather than magners or bullmers even tin strongbow would be great, Shower good pressure the only downsides are bedding was very clean but dated bit modern bedding would make it fresher ( modern) Overall I'm defo staying there again...

Posted by on 20 Oct 2015

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4 out of 5

Quirky

A quirky Hotel in a great location. Slightly dated but adds to the unique character.

Posted by on 14 Oct 2015

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5 out of 5

Great service-nice hotel!

The room was huge, and very comfortable/cozy. It was clean and tidy and had plenty of space to store things. The staff was very helpful and friendly. There was a complimentary breakfast included as well, for which we were 'warned' that it was very simple, but for us it was more than plenty (they even recommended other places nearby where we could go and grab some breakfast, which I thought was very honest- I really liked that they didn't try to 'sell you bs'- and thus respectable). The location is very close to Haymarket station (you'd probably get the train to go to the city centre though). Nonetheless, during the evenings, we ended up walking to different bars/pubs , as it wasn't too far. Overall, a very enjoyable experience.

Posted by on 7 Jun 2015

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5 out of 5

Great location

This hotel was perfect for our needs during the Commonweath Games and the Edinburgh Festival. It's literally just across the road from Haymarket railway station and tramstop for trams to the centre and the airport, and an easy 15 - 20 minute stroll from the heart of the city - brilliant! The hotel itself is very sweet and the staff were lovely. I guess some would say it's fairly basic and could do with a bit of a face lift but it has all you need. If you are after more, there is a Hilton just across the road but for the price we paid for the Ritz we were more than happy!

Posted by on 8 Aug 2014

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1 out of 5

Needs updating

Stayed here for one night. Hotel is really well situated at the haymarket and well within walking distance of all the sights. Staff seemed pleasant and keen to help. The foyer and bar area were tired and looked like they needed a good scrub. Our room was also in need of attention. The carpet was stained and threadbare in places. The decoration of the room was meant to be vintage but was just old and tired. On a plus side bed sheets were spotless and the ensuite shower was very good. However this was really let down by a loose toilet seat and generally manky decor. The whole room just looked and felt like it needed a good deep clean and a lick of paint. We expected the hotel to be quirky and old fashioned by the online pictures but in our opinion it was badly let down by overall cleanliness. The hotel was also seemed well priced but we will not stay here again.

Posted by on 28 May 2014

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About the Eliza House

Location 14-16 Grosvenor Street, Edinburgh, Scotland EH12 5EG

Property Features

Eliza House offers its guests multilingual staff and a front desk safe. Public spaces have free WiFi. This 3-star Edinburgh hotel is smoke free.

  • 21 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Edinburgh Haymarket Station (0.6 km / 0.4 mi)
  • Metro station: Haymarket Tram Station (0.3 km / 0.2 mi)

Room Amenities

Eliza House offers 21 accommodations. Housekeeping is provided on a daily basis.

  • Housekeeping (daily)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard.

  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • No lifts
  • Contactless check-out is available

Hotel Names

  • Ritz Edinburgh
  • Ritz Hotel Edinburgh
  • Ritz Hotel Edinburgh
  • Ritz Edinburgh
  • Hotel Ritz Hotel Edinburgh
  • Edinburgh Ritz Hotel Hotel
  • Ritz
  • Hotel Ritz Hotel
  • Ritz Hotel
  • Eliza House Hotel
  • Eliza House Edinburgh
  • Eliza House Hotel Edinburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.