Eliza House

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk

Pet-friendly

Housekeeping

Free WiFi

Explore the area

14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG

Edinburgh International Conference Centre
7 min walk
Rustom
1 min walk
Edinburgh Haymarket Station
2 min walk
Edinburgh (EDI)
28 min drive

Room options

Standard Triple Room, Ensuite

Sleeps 3
1 Twin Bed and 1 King Bed

Single Room, Ensuite

Sleeps 1
1 Twin Bed

Standard Double Room, Ensuite

Sleeps 2
1 Double Bed

Standard Twin Room, Ensuite

Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel with a 24-hour front desk, a quick walk to Princes Street

Along with a 24-hour front desk, this smoke-free hotel has a front-desk safe and free WiFi in public areas. Other amenities include multilingual staff.

Eliza House offers 21 accommodations. Housekeeping is provided daily.

During your stay at Eliza House, you're just a quick walk from Princes Street. You'll find features like free WiFi in public areas.

Free WiFi in some public areas
Amenities include a front-desk safe and a multilingual staff
Within a 15-minute walk of Princes Street and George Street

Eliza House offers its guests multilingual staff and a front-desk safe. Public spaces have free WiFi.

This 3-star Edinburgh hotel is smoke free.

Languages

Dutch, English, German, Hindi, Italian, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Conveniences

Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff

Accessibility

This property does not have any lifts

Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Edinburgh

Ritz Hotel Edinburgh

Ritz Edinburgh

Hotel Ritz Hotel Edinburgh

Edinburgh Ritz Hotel Hotel

Ritz

Hotel Ritz Hotel

Ritz Hotel

Eliza House Hotel

Eliza House Edinburgh

Eliza House Hotel Edinburgh

Eliza House Reviews

6.6

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Poor

John

Travelled with family, Travelled with group

10 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

This property needs a little tender loving care. Serviceable, but needs a lot of work to bring it up to the prices they are charging.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

John, London

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service

A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.

Stayed 3 nights in Aug 2024

8/10 Good

Mary A

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 21 at the Top of the Stairs

The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable. They are not kidding about the stairs! There are a lot of them!

Stayed 4 nights in Jul 2024

8/10 Good

Andrea

Travelled with group

17 Jul 2024

Liked: Cleanliness, staff & service

Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".

Stayed 1 night in Jul 2024

8/10 Good

Miranda

17 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

6/10 Okay

Nia

Travelled with family, Travelled with group

16 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Mid

Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!

Stayed 1 night in Jul 2024

2/10 Terrible

pam

13 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eliza hotel!!!

Like going back to 1970. Cushioned headboard. Bath awful/filthy. Shower, what a hairdresser would use. Shelves on top of shelves, couldn’t reach the windows to open or shut curtains, trim falling off in bathroom. Iron board filthy.couldn’t open the wardrobe door for the bed. 1 bed ok the other just squeaked springs had gone.

Stayed 2 nights in Jul 2024

10/10 Excellent

Marcus

12 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and good value.

Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.

Stayed 5 nights in Jun 2024

8/10 Good

Karen, Chilliwack

Travelled with group

17 Jun 2024

Liked: Cleanliness, staff & service, amenities

Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.

Stayed 1 night in Jun 2024

6/10 Okay

Sergio Oziel

15 Jun 2024

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Jun 2024

8/10 Good

Sally

Travelled with partner

11 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious room in nice area. Could do with some updating.

Stayed 1 night in Jun 2024

10/10 Excellent

Aaminah

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

30 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2024

8/10 Good

Marilyn

Travelled with group

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.

Stayed 2 nights in May 2024

8/10 Good

Brad

Travelled with family

4 May 2024

Liked: Cleanliness, staff & service

Great location.

We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.

Stayed 2 nights in Apr 2024

8/10 Good

Diana

Travelled with partner

25 Mar 2024

Liked: Cleanliness, staff & service, amenities

We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

26 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2024

8/10 Good

Diogo Filipe

Business traveller

26 Jan 2024

Liked: Cleanliness, staff & service

Convenient location, large room. Very strong smell of what it seemed to be urine on the corridors

Stayed 4 nights in Dec 2023

8/10 Good

Margaret

Travelled with group

9 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central cosy accommodation

Cosy accommodation. It's an old house so what you see is what you get. The staff were outstanding.

Stayed 4 nights in Dec 2023

8/10 Good

Lisa

5 Dec 2023

Stayed 5 nights in Nov 2023

10/10 Excellent

ravyn

18 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2023

10/10 Excellent

Evan

14 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2023

8/10 Good

Debra

Travelled with group

28 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.

Stayed 2 nights in Oct 2023