Mercure Inverness Hotel

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Room service

Parking available

24/7 front desk

Breakfast available

Pet-friendly

Explore the area

Church Street, Inverness, Scotland, IV1 1DX

Victorian Market
2 min walk
Inverness Visit Scotland Information Centre
2 min walk
Inverness Museum and Art Gallery
2 min walk
Inverness (INV)
18 min drive

Room options

Double Room, 1 Double Bed (Compact)

18 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Privilege, Double Room, 1 Double Bed, View

24 sq m
Sleeps 2
1 Double Bed

Classic Room, 2 Single Beds

21.0 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Inverness hotel in Inverness City Centre with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.

Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Victorian Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Victorian Market and Inverness Visit Scotland Information Centre
Pets welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12.00 per night)

Food and drink

English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

33 Church St Brasserie

Things to do

Billiards/pool table

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
LED TV

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 17.95 per person
Self parking fee: GBP 12.00 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness

Inverness Mercure

Inverness Mercure Hotel

Mercure Hotel Inverness

Mercure Inverness

Mercure Inverness Hotel

Mercure Inverness Hotel Scotland

Inverness Ramada

Ramada Inverness

Mercure Inverness Hotel Hotel

Mercure Inverness Hotel Inverness

Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Paul

Travelled with group

30 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Good hotel

Good location. Was very convenient to the train station and where our tour pick up point was. Pubs w live music nearby. Restaurant was on the noisy side but good food. Breakfast was good. Bath mentors avail upon request. Staff helpful.

Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay thank you x

Stayed 1 night in Sep 2024

6/10 Okay

Paula

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities

Hotel could use some refurbishing, but was very clean. Noisy on the street side - lots of brawls outside the pubs! Also some rooms can be very hot in the summer.

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with group

27 Sept 2024

Liked: Cleanliness, property conditions & facilities

Comfortable. Good location

Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.

Stayed 1 night in Sep 2024

6/10 Okay

Rachel

26 Sept 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Sep 2024

8/10 Good

Geraldine

24 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Need some attention to operations like lights

There was a lightbulb missing in one of the bedside sconces which limits lighting in the room. The phone worked in this room but on my previous stay several days earlier in another room, did not work. I was unable to contact reception desk. Should have a staff person directly assigned to check over such details.

Stayed 1 night in Sep 2024

6/10 Okay

Gary Leslie

23 Sept 2024

Stayed 4 nights in Aug 2024

4/10 Poor

Christopher

22 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Not worth the money.

Booked a river view room but was given a street view room next to a main road.they supply ear plugs because of the noise of the drinkers on the night and road sweeper early in the morning.over all not worth the money and because of the noise only rates been a 2 star hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

James

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very central. Good breakfast.

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group

17 Sept 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Nice room but too noisy

The service provided was excellent and the room looked as per the description. The room was also well cleaned. Unfortunately our room was located on the second floor and even though the window was closed we could clearly hear the Friday night festivities going on outside. The staff clearly knew this as one set (for a double room) of earplugs were provided which were essential to falling asleep. Earplugs are fine for a hostel dorm. It's not good enough when spending more than 200 GBP per night. Sadly, we won't be returning here.

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel in city center, walkable to lots of restaurants, pubs and shops. Would have definitely given a 5 star if it weren’t for the fire alarm going off at 5am one morning, making for a rough sleep one night.

Stayed 2 nights in Sep 2024

2/10 Terrible

Manisha

Travelled with group

15 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund pending

Bed bugs problem. We had rashes all over. Hotel promised to refund the total amount. Haven’t received the refund yet.

Stayed 2 nights in Sep 2024

10/10 Excellent

Celine

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff. Nice variety of breakfast choices. The rooms are comfortable.

Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

14 Sept 2024

Liked: Staff & service, property conditions & facilities, room comfort

My room was not available at 2:30 when I arrived via train. Others had their rooms available. They let me keep my luggage in lobby secure. Found somewhere to eat. Too was noisy from 10 pm until 2 am with outdoors partying.

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

12 Sept 2024

Well placed but overpriced

In the centre of Inverness, so well positioned. However, two nights cost us £24 in the carpark outside, which we thought belonged to the hotel, as we had to enter the reg on check in. The cost was not pointed out to us at the time! When I asked, jokingly whether the earplugs left on the bedside table were because the room was noisy, I was answered in all seriousness "yes!", the street outside can get noisy! There was no room available on the quieter riverside of the hotel. Inverness was great with lots of bars and restaurants and, as I said, the hotel was well placed, but it was very overpriced for what it is.

Stayed 2 nights in Aug 2024

8/10 Good

Thomas

11 Sept 2024

Liked: Amenities

Stayed 2 nights in Sep 2024

4/10 Poor

Dana

Travelled with partner

10 Sept 2024

Disliked: Amenities, property conditions & facilities

The location was great, but the hotel was dingy and old. The phone and toilet did not work.The elevators were broken. The shower had no pressure. The tub was scary deep. Hard to get in and out. Very slippery. No fan in batbroom andour room smelled of mildew. We'll never stay again and will never recommend to anyone.

Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and staff were excellent! Great location with plenty of shopping and restaurants nearby. The parking situation is not great, very small lot and hard to get to. The beds were comfortable.

Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

2 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

2 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Jan

Travelled with partner

31 Aug 2024

Liked: Staff & service

Disliked: Cleanliness

Property is conveniently located to the train and bus station's. Service staff were lovely. Our room was ok, a little dark and worn, bed was good, bathroom was very clean and nicely updated.

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

31 Aug 2024

Liked: Cleanliness, property conditions & facilities

Hotel did not have air so we had window open. There was a lot of street noise from very late party goers and delivery and garbage collection very early in the morning.

Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Travelled with group

30 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Old and sick building in bad need of a renovation. Dirty inside and out

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was comfortable and clean. Good breakfasts daily were tasty and offered a variety of foods. Parking onsite was a good value. Pleasant check-in snd check-out.

Stayed 4 nights in Aug 2024