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"Helpful staff, clean room comfortable bed Handy for central Edinburgh " More

By a verified traveller on Mon 30 Sep 2019

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room (FREE Gym & Pool Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Edinburgh. During your stay, you're just a quick walk from Western General. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include 4 meeting rooms, conference space and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Edinburgh Castle and 8 minutes from Royal Mile

Village Hotel Edinburgh ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Edinburgh

Everyone (7) Couples (4)
5 out of 5

Posted by , from Motherwell on 15 Dec 2023

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4 out of 5
Everything okay!

Posted by on 18 Sep 2023

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Comment from Hotel Management

26 Sep 2023 by Stewart Campbell

Dear SilvanThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

5 out of 5

Posted by on 24 Apr 2023

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4 out of 5

Posted by on 26 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Ereen

Dear Guest, Thank you for your feedback! We are glad you ejoyed your stay with us. We hope to welcome you back again soon. Thank you for staying with us!

4 out of 5

Posted by on 6 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Village Team

Dear guest, Thank you for your review! I am glad to see you have enjoyed your stay! Awaiting to welcome you back at the Village Hotel Edinburgh! Many thanks,

5 out of 5
Helpful staff, clean room comfortable bed Handy for central Edinburgh

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Lilita

Thank you very much for the feedback. Hope to see you back soon.

2 out of 5
Room was not cleaned or made. First day one hour after check in. A lady entered my room all i heard was oh sorry and left my room door open. I was asleep. She actually woke me up and then disappeared She did not have the courtesy to knock the door instead walls in. Did not feel safe at all. Decided to eat at the restaurant on the first night. We sat down and did not get acknowledged for 20 minutes. The staff were walking past us and ignoring us. Told reception and she was not helpful at all. Decided to eat else where.

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Lilita

Thank you for the feedback. Please accept my sincere apologies for not meeting your expectations during your stay with us. I passed on your feedback to Housekeeping and Food and Beverage Teams and will follow up with Reception Team to ensure that team is fully trained. Kindest regards

3 out of 5
Its like going on a bus u get on pay your money and press a stop and get off

Posted by on 30 May 2019

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Comment from Hotel Management

4 Jun 2019 by Lilita

Dear Tony Thank you for the feedback. Looking forward to welcoming you back.

4 out of 5

Nice hotel 10 mins from city centre.

Paid ridiculous price for one night stay which didn’t include breakfast or extras however that’s the cost of visiting Edinburgh during the Fringe. Have stayed before and will likely stay again due to free parking and a ten minute bus journey to the centre. Staff always friendly and helpful and a nice ambiance in the foyer/coffee lounge. Nothing flash about the rooms but super comfy bed. Pokey little lift which was out of action last time we visited.

Posted by , from Aberdeen on 21 Aug 2018

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2 out of 5
Probleme mit den Zimmerkarten, Schimmel im Bad. Erstes Zimmer war nicht gereinigt, unangenehmer Geruch. Im Zweiten Zimmer waren Flecken auf der Bettdecke und auch hier Schimmel im Bad. Der Whirlpool war nicht sauber. Das Essen obwohl sehr teuer war geschmacklich in Ordnung.

Posted by on 7 Jul 2022

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Comment from Hotel Management

20 Jul 2022 by Village Team

Dear Leonie, Thank you for your feedback, this is very important to us. I'm sorry there were some aspects that did not succeed your expectations,we'll work on that. Kind regards,

Property Features

As a guest of Village Hotel Edinburgh, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3391 square feet (315 square metres) and includes conference space. The eco-certified Village Hotel Edinburgh also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Edinburgh hotel.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3391 sq ft of conference space
  • 315 sq. m of conference space
  • Built in 2014
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Edinburgh Haymarket Station (3.9 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Edinburgh offers 120 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a rainfall showerhead and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Village Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in international cuisine and serves breakfast, lunch and light fare. Reservations are required. Open daily.

Village Pub – This pub specialises in British cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Village Hotel Edinburgh
  • Village Edinburgh
  • Village Hotel Edinburgh Hotel
  • Village Hotel Edinburgh Edinburgh
  • Village Hotel Edinburgh Hotel Edinburgh

You should know

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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