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 Edinburgh • 1 Room
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Mercure Edinburgh Haymarket

4-star property
38 Gardner's Crescent, Edinburgh, Scotland (01) 562 1066
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4.2 out of 5
Very good!
See all 21 ebookers Reviews

"Good hotel in a good position. Only criticism although very good choice for breakfast it wasn't very warm......actually was nearly cold one morning " More

By a verified traveller on Fri 17 Feb 2023

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Comfort Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Edinburgh Haymarket. During your stay, you're just a quick walk from Edinburgh International Conference Centre. Enjoy features like free WiFi in public areas, plus a gym and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Grassmarket and Princes Street

Mercure Edinburgh Haymarket ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Edinburgh Haymarket

Everyone (15) Couples (2) Family (3)
4 out of 5
Good hotel in a good position. Only criticism although very good choice for breakfast it wasn't very warm......actually was nearly cold one morning

Posted by on 17 Feb 2023

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5 out of 5
Very helpful staff and good location convenient location

Posted by on 8 Aug 2022

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Comment from Hotel Management

26 Aug 2022 by Reservation Team

Dear Dipak,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Mercure Edinburgh Haymarket.We look forward to welcoming you back next time you’re in Edinburgh.Kind Regards,

5 out of 5
good service

Posted by on 25 May 2022

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Comment from Hotel Management

16 Jun 2022 by Reservation Team

Dear Vanessa, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!!

5 out of 5

Posted by on 11 Dec 2019

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3 out of 5

Posted by on 2 Nov 2018

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4 out of 5
Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, housekeeping neglected to replenish the complimentary tea/coffee, lack of cups for breakfast leading to use of paper ones, pillows very hard with no apparent alternative choice (unlike say a premier Inn)

Posted by , from Corby on 21 Aug 2018

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1 out of 5

Terrible service!!

Cons: Don't overbook rooms!
Turned up to the hotel to find out they were overbooked, and I was being moved to another hotel. Which was very inconvenient considering I booked this hotel for a specific reason. Would never book with this company again.

Posted by , from London on 23 Feb 2018

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4 out of 5

Great stay

Everything was great except the waitress for breakfast were slow serving the food, but otherswise food and hotel were amazing , defo go back there

Posted by , from peterhead on 6 Jan 2018

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4 out of 5

Very uncomfortable

Our stay was extremely uncomfortable as the pillows in the room are soo hard. Children slept with none and the replacements offered were no better so I had to arrange towels as pillows. Reception staff indicated that many people had complained but that as others hadn’t it was down to personal preference and the hotel could not do anything about the discomfort we had experienced for two nights.

Posted by on 18 Dec 2017

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5 out of 5
My stay was very comfortable. and my room was clean and quiet. The staff were very efficient and helpful and in the morning I enjoyed a good breakfast. The hotel is easy to find, a few minutes from the tram which links the airport to the town centre, so perfect for my visit.

Posted by on 18 Oct 2017

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About the Mercure Edinburgh Haymarket

Location 38 Gardner's Crescent, Edinburgh, Scotland EH3 8DQ

Property Features

WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Mercure Edinburgh Haymarket. This 4-star Edinburgh hotel is smoke free.

  • 110 guestrooms or units
  • 8 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Edinburgh Haymarket Station (0.7 km / 0.5 mi)
  • Metro station: Haymarket Tram Station (0.8 km / 0.5 mi)

Room Amenities

Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.50 per person
  • Nearby parking fee: GBP 11 per day (1640 ft away; open 6:00 AM to midnight)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh Quay Hotel
  • Mercure Quay Hotel
  • Mercure Edinburgh Quay
  • Mercure Quay
  • Mercure Edinburgh Quay Scotland
  • Mercure Edinburgh Haymarket Hotel
  • Mercure Edinburgh Haymarket Hotel
  • Mercure Edinburgh Haymarket Edinburgh
  • Mercure Edinburgh Haymarket Hotel Edinburgh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.