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Malmaison Edinburgh City

4.0 star property

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Photo gallery for Malmaison Edinburgh City

Club Double Room
Reception
Lounge
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Buchan House, 21-22 St Andrew Square, Edinburgh, Scotland, EH2 1AY
  • St. Andrew Square
    ‪1 min walk‬
  • George Street
    ‪1 min walk‬
  • Princes Street
    ‪3 min walk‬
  • Edinburgh (EDI)
    ‪29 min drive‬

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Malmaison Edinburgh City

Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Malmaison Edinburgh City offers 72 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Malmaison Edinburgh City's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have good things to say about the accommodations for the overall comfort and nice bathrooms
  • Steps from George Street and 3 minutes by foot from Princes Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Malmaison Edinburgh City also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 4-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Chez Mal Brasserie - Onsite brasserie.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 17.00 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chez Mal Brasserie

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.00 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Edinburgh City Hotel
Malmaison Edinburgh City Edinburgh
Malmaison Edinburgh City Hotel Edinburgh

Malmaison Edinburgh City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness
Not a Luxury suite!!
We booked a suite for this trip thinking 4* hotel in the centre of Edinburgh it’s going to be pretty good… At check in we told you have a fabulous suite on the 10th floor, but the lift only goes to the 8th floor and that we would have to “work a little harder for our luxury suite” and had 2 flights of stairs to climb. The suite it’s self, well I wouldn’t call it a suite more of deluxe room, no separate seating area, sofa etc that you would expect in a suite. Quite spacious with a bath in the room and an average bathroom. The area where the bed was carpeted with wooden beading around it but the carpet was tatty, frayed and dirty also the beading was quite rough and sharp in places. We arrived on the Friday and there were trays, plates and glasses with someone’s left overs sitting in the stairway they were still there on Sunday afternoon!!! When paying over £1100 for a 3 night stay I would expect a better SUITE than what was provided. The staff on the whole were very friendly and the hotel was clean and in a great location. From seeing into one of the standard rooms I don’t see how the price difference can be justified 🤔
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malmaison was great however I booked through Expedia, I searched for myself, wife and child. I had to pay £25 a night for a bed for her, not the hotels fault & an extra £23 for breakfast… so hit with an extra £96. Emailed Expedia to complain no reply, take my advice don’t use Expedia!!
Stayed 2 nights in Nov 2024

6/10 Okay

Nichaela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely stay at the Malmaison in Edinburgh City, very friendly and helpful staff at the reception desk. Very close to the huge shopping centre and plenty of restaurants to choose from within walking distance.The only negative point was the terribly slow service in the hotel bar, both nights we sat for over 20 minutes waiting to be served and eventually gave up and went elsewhere because of this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but needs some illumination
Second stay , great location , staff , room and breakfast . The only negative is the lighting design , rooms are a bit dark but the lack of a decent lighting / mirror set up means very difficult to do hair and makeup .
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew, New York City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, low key. Friendly staff. Wonderfully located. Proximity to Rail Station and old city.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, unique layout. Just brilliant
Stayed 1 night in Nov 2024

10/10 Excellent

Martin, Berkhamsted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location and great service.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

razwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Lovely, helpful staff. Excellent WiFi. Nice, modern furniture with high profile tastes and matching coloures. Probably need brighter lighting in the rooms to help the lovely dark colours of the wall and furniture. Modern, very nice bright bathroom.
Stayed 6 nights in Nov 2024

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect central hotel
Nice hotel in new town, close to everything . Rooms are spacious and well equipped. Breakfast was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel. Lovely staff, great room (club) and wonderful breakfast. Location is minutes walk from Waverley train station & v central for exploring but on a quiet square.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a lot of converted buildings, the floor plan was a little different, but not a problem. Food at restaurant was very good. Staff great at directions.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean friendly and accommodating. Rooms clean tidy and well maintained. Excellent location.
Stayed 2 nights in Nov 2024