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4.6 out of 5

"On check in we were advised of road works so we requested a room change immediately as receptionist said it could get noisy through the night and may ... " More

By a verified traveller on Thu 08 Dec 2022

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Club Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cosy Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Malmaison Edinburgh City's great location gets high marks from our customers. During your stay, you're just a quick walk from George Street. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Steps from George Street and 10 minutes on foot from Royal Mile
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Malmaison Edinburgh City ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Malmaison Edinburgh City

Everyone (5) Couples (6)
5 out of 5

Posted by on 4 Mar 2023

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Comment from Hotel Management

25 Mar 2023 by Mal Team

Hello, Thankyou for taking the time to leave us a review! We are so glad you loved the location of the hotel and hope you had a wonderful stay. We hope to welcome you back soon!Thanks, Mal Team

3 out of 5
On check in we were advised of road works so we requested a room change immediately as receptionist said it could get noisy through the night and may need to be moved later, so thought it best to be moved beforehand. We were not told about the lift only going to odd numbers so had to figure it our for ourselves, just all in all the check in could have be explained a bit better. Otherwise a really lovely hotel and would go back.

Posted by on 8 Dec 2022

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Comment from Hotel Management

10 Dec 2022 by The Mal Team

Thank you for your feedback, AlisonWe appreciate you taking the time to advise us of your stay.We wish to set guests expections prior to arrival as unfortunately the roadworks have permitted by the council for a few days of December and our lift will be fixed as soon as possible.Our staff are always more than happy to assist our guests therefore if you felt lost at any time we would have been able to help.We do look forward to seeing you the future

5 out of 5

Posted by on 3 May 2022

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5 out of 5
-

Posted by on 26 Apr 2022

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Comment from Hotel Management

30 Apr 2022 by Team Mal

Thank you for the great ratings Maurice! We hope to welcome you back soon. Best wishes,

5 out of 5
Modern property, good staff and great location

Posted by on 25 Sep 2021

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Comment from Hotel Management

26 Sep 2021 by SO

Thanks for the great feedback John. Hope to see you back again soon. Best wishes, Team Mal

4 out of 5

Posted by on 3 Aug 2021

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5 out of 5

Posted by on 9 Aug 2020

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Comment from Hotel Management

14 Aug 2020 by Mal Edinburgh City Team

Dear guest, Thank you for taking the time to send us your feedback. We hope to welcome you back soon. Kind regards, Mal Edinburgh City Team

5 out of 5
Fantastic location in the city centre 2 minutes walk from train station and prince's street. Very interesting decor and building and a decent size room with massive comfortable bed. Hotel also has a nice bar

Posted by , from Newcastle on 29 Feb 2020

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5 out of 5
Very modern and very clean excellent service great lication

Posted by on 19 Jan 2020

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5 out of 5
The decor was lovely, hot water for shower brilliant, unfortunately the toilet hadn't been cleaned and there was soil marks in it which was disappointing but overall we were very happy.

Posted by on 30 Dec 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Malmaison Edinburgh City also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 4-star Edinburgh hotel is smoke free.

  • 72 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Edinburgh Waverley Station (0.6 km / 0.4 mi)
  • Metro station: St Andrew Square Tram Stop (0.2 km / 0.1 mi)

Room Amenities

Malmaison Edinburgh City offers 72 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Chez Mal Brasserie – On-site brasserie.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 17.00 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Edinburgh City Hotel
  • Malmaison Edinburgh City Edinburgh
  • Malmaison Edinburgh City Hotel Edinburgh

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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