Palmerston Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmerston Suites

Exterior
Staircase
Deluxe Twin Suite | Bathroom
Deluxe Twin Suite
Family Suite | Private kitchen

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

Map
37 Palmerston Place, Edinburgh, Scotland, EH12 5AU
  • Dean Village
    7 min walk
  • The Palmerston
    5 min walk
  • Haymarket Tram Station
    8 min walk
  • Edinburgh (EDI)
    14 min drive

Room options

Junior Suite

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Suite

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Suite

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Suite

  • 20 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Palmerston Suites

Victorian aparthotel in Edinburgh
Along with express check-out, this smoke-free aparthotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Each apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a sitting area, a flat-screen TV, and a coffee/tea maker.
Palmerston Suites offers 18 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Edinburgh aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Palmerston Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Street. Enjoy features like free WiFi in public areas. Built in 1881, this upscale aparthotel has 18 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a sitting area, and a flat-screen TV
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Princes Street and George Street
As a guest of Palmerston Suites, you'll find tour/ticket assistance, express check-out, and a front-desk safe. WiFi and wired Internet are free in public spaces.

This Victorian Edinburgh aparthotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 42-inch flat-screen TV

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near a train station
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 rooms
  • 5 floors
  • 1 building
  • Built in 1881
  • Victorian architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Property is also known as

Palmerston Suites
Palmerston Suites Apartment
Palmerston Suites Apartment Edinburgh
Palmerston Suites Edinburgh
Palmerston Suites Edinburgh, Scotland
Palmerston Suites Edinburgh
Palmerston Suites Aparthotel
Palmerston Suites Aparthotel Edinburgh

Palmerston Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 170 out of 464 reviews" "
Rating 8 - Good. 190 out of 464 reviews" "
Rating 6 - Okay. 59 out of 464 reviews" "
Rating 4 - Poor. 23 out of 464 reviews" "
Rating 2 - Terrible. 22 out of 464 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is fairly close to bus and tram transportation. It's 2 block walk to the main road that connects directly to Princes street. My main complaint is there is only once accessible outlet in the bedroom. There are outlets you can use in the kitchen which we did. No outlet other than for a shaver connection (not a standard outlet) in the bathroom. Had to use the one outlet available in the bedroom to use the hair dryer (or use the kitchen outlet). With 4 adults and phones, iPad, portable chargers to re-charge, that was an inconvenience. There is no option to purchase any water or snacks in hotel. We were placed on the first floor which was super convenient given our heavy luggage. I don't think there is a lift.
Stayed 3 nights in Sep 2024

8/10 Good

md akter

Travelled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Abigail

Disliked: Amenities, room comfort
Honestly one of the worst stays I’ve had in a hotel. We initially went to drop off our bags but couldn’t be checked in yet as we were slightly early so we said no problem can we leave our bags and then check in later on and that was fine with the receptionist. Later when returning nobody was at the desk to let us in so we waited, rang both numbers available and buzzed for about 25 minutes, then someone coming in kindly let us in so we got in and waited another 5 minutes until we saw our key in an envelope with our name and room number on so we got it and went upstairs. 20 minutes later we got a call back from reception so we explained and was told “I was only away from the desk for 10 minutes” which was just clearly untrue and my call log can show otherwise. So we basically just said we have checked in now so it’s done and ended the rather passive aggressive call from the receptionist. Everything in the room looked as if it was found on Facebook marketplace secondhand or something. The shower was like a trickle down your back and the temperature was a choice of either scalding, tepid or freezing, the tap in the kitchenette only had warm water and the rest of the room was just incredibly strange. There was even a random ottoman for some strange reason. We never saw a soul at the desk after that first encounter and the only positive I could possibly saw is that it wasn’t disgustingly dirty and it had a lot of plug sockets. Overall I’m really unhappy with this stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, room comfort
Comfort and convenience
Perfect location in the West end walkable to everything. Comfy bed and the kitchen a great plus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, easily walkable or transportation into the city centre. Great little kitchen space, comfortable bed, safe building.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wambui

Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
We had difficulty getting into the property even though we had advised them of late arrival. They sent an email through Expedia explaining how to get in which Palmerston showed me, but I still haven’t received! We did love the neighborhood and the 75 steps up to our room were invigorating!!
Stayed 2 nights in Jul 2024

8/10 Good

Judy Yuk Fung

It's ok overall. Bed is not too good.
Stayed 2 nights in Jun 2024

10/10 Excellent

karina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Marvellous veiw of edinburgh castle from the hotel window. The room was lovely and spacious had everything you needed and the kitchen was a bonus. I would definitely stay here again and woukd recommend to friends and family.
Stayed 2 nights in Jun 2024

6/10 Okay

Stacey

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Fowsiya

Stayed 2 nights in May 2024

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Luxury suite - very nice apartment in a good location albeit very hot inside. Comfortable bed. Shower was super hot or was stoping working. Easy check in and out, nice staff
Stayed 2 nights in May 2024

10/10 Excellent

PIERRE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place very clean and organized.
Stayed 2 nights in Apr 2024

10/10 Excellent

Moises

Liked: Cleanliness, room comfort
My favourite
Room has a big space and comfortable. More than enough for two persons. Room is clean and the location is great. I have to admit that this is one of my favourite stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

EDUARDO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love our stay in this property, clean, quiet, and very good location. Would definitely recommend it.
Stayed 3 nights in Apr 2024

8/10 Good

Anne

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Val

Liked: Cleanliness, room comfort
A perfect location
We had a lovely stay. We had booked a double and we’re rewarded with a big four poster! The property was perfectly situated for where we wanted to be. We will definitely book again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Makena

Stayed 2 nights in Feb 2024

8/10 Good

P

Liked: Cleanliness
Warm and good value but see comments
The room was warm, and the bed comfortable (though the bottom sheet wasn't big enough for the double bed; I was alone; two people might have been more affected by this). (1) Biggest flaw: NO TABLE/BREAKFAST BAR OR CHAIRS TO EAT FOOD. (In fact no chair at all), though basic cooking facilities (microwave, small hob, kettle, toaster), pans and utensils were provided; nor were there any trays to eat off one's lap. (2) Not suitable for anyone of limited mobility or 'traditional build': the stairs down to my basement room had no rail for part of the way, and the shower and surrounding area were cramped (though the water was nice and hot)
Stayed 5 nights in Jan 2024

8/10 Good

jem

Liked: Cleanliness, room comfort
Hogmanay 2023
We came here for new years eve, good location 10min walk to princess street. Really enjoyed our stay just a couple of things to be aware of... there is no lift and a lot of stairs, we had requested a low level room as i have mobility issues and were put right on top floor with 6 sets of stairs was not ideal. Room was lovely, cleaned and fresh towels everyday. 1 of the days we got up late and the cleaner walked straight in without knocking. Very apologetic but also embarrassing for me as i was just in a towel after showering. Room was extremely hot all the time. Not a bad stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely 2 day stay with my friend. Place was very accessible but also quite. Had every yhing you needed. Would definitely use again.

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Amenities, property conditions & facilities
NIGHTMARE HOTEL. We had booked a 4 night stay in what seemed to be a well located - good reputation apartment block. How wrong we were. We were awoken in the middle of the night (twice, one at 2am & another night at 4am) to banging on the front communal door and then somebody banging on our own front windows (right by our bed) as we were staying on the ground floor. This was utterly terrifying to say the least. Even if this was someone locked out- this didn’t matter- we called the out of hours emergency number and it went straight to voicemail multiple times, when speaking to the receptionist the next morning who was utterly helpless, she was more concerned that we had phoned 101 to get advice from The police rather than checking what had happened. The police actually attended the property to investigate after we called 999 due to this being multiple times that someone was banging on our windows trying to gain access into the building. They thought it became a concern for welfare. The room itself was very basic. A tap that you could almost pull off when trying to turn it on, a door that looked like it has been kicked in, very basic kitchen supplies - we ended up buying even kitchen spray and wipes for the surface as there was nothing to use - the fans for the bathroom and kitchen barely worked and the overall room was not worth the ridiculous amount of money we payed for it. We are utterly fed up and disappointed in this stay, we will NEVER be staying here again.
Stayed 4 nights in Dec 2023

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, room comfort
Good value
This was good value with a central location and I would stay again as close to my office for work. The room was a decent size. Shower was a bit small but good pressure. The curtains were a bit stained and could do with being replaced, same with sofa. Overall decent experience.
Stayed 3 nights in Dec 2023