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4.4 out of 5

"Lovely staff and very nice meal. " More

By a verified traveller on Fri 08 Jul 2022

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Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western The Hilcroft Hotel West Lothian. During your stay, you'll be within walking distance of Polkemmet Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Polkemmet Country Park and a few minutes from Scottish Owl Centre

Best Western The Hilcroft Hotel West Lothian ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western The Hilcroft Hotel West Lothian

Everyone (2) Couples (2) Family (3)
5 out of 5
Lovely staff and very nice meal.

Posted by on 8 Jul 2022

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4 out of 5
Staff were lovely. Our room was nice but the people that were with us were not so lucky with their room.

Posted by on 26 Nov 2019

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5 out of 5
Hotel clean and comfortable at great price .Staff friendly and helpful. Just what I needed when travelling alone.

Posted by on 28 Jul 2019

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5 out of 5
It was quiey and peaceful, no noise and the beds were comfortable.

Posted by on 16 Feb 2019

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Comment from Hotel Management

20 Mar 2019 by Colin

Thank you

3 out of 5

Nice Hotel close to Edinburgh which we wanted

Pros: Close enough to Edinburgh so we cold get train in .
Cons: Staffing levels
Location: Did not look at immediate area
First night good and first class service for evening meal , however on second night there was a wedding on and we waited over45 mins before someone even came over to our table , I think staffing levels should be looked at as our money is the same as anyone else's even if we only stayed 2 nights.

Posted by , from wales on 22 Sep 2016

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5 out of 5

Excellent stay

We stay on Saturday night after a dinner dance which we attended. The room was very comfortable and quiet The breakfast was very good. Served in the dining room Well worth the money

Posted by on 8 Dec 2014

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4 out of 5

Posted by on 30 Oct 2018

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About the Best Western The Hilcroft Hotel West Lothian

Location East Main Street, Bathgate, Scotland EH47 0JU

Renovations + Closures

This property is closed from 8 August 2025 to 11 August 2025 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. The eco-certified Best Western The Hilcroft Hotel West Lothian also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. This 3-star Bathgate hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Armadale Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western The Hilcroft Hotel West Lothian offers 32 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Bathgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9 AM.

Best Western The Hilcroft Hotel West Lothian has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 8.50 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Glasgow Livingston Hilcroft Hotel Bathgate
  • Best Western Hilcroft Hotel Bathgate
  • Best Western Hilcroft Bathgate
  • Best Western Hilcroft
  • Best Western Glasgow Livingston Hilcroft Bathgate
  • Best The Hilcroft West Lothian
  • Best Western Glasgow Livingston Hilcroft Hotel
  • Best Western The Hilcroft Hotel West Lothian Hotel
  • Best Western The Hilcroft Hotel West Lothian Bathgate
  • Best Western The Hilcroft Hotel West Lothian Hotel Bathgate

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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