Knight Castle Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

Parking available

Spa

Breakfast available

Gym

Explore the area

Al Maktoum Street, S/N, Dubai, DU, 56262

Al Ghurair Centre
10 min walk
Al Diwan Lebanes Food
1 min walk
Al Rigga Station
8 min walk
Dubai (DXB-Dubai Intl.)
13 min drive

Room options

Minibar, in-room safe, desk, blackout curtains

Family Room

Sleeps 4
1 King Bed

Deluxe Single Room

32 sq m
Sleeps 1
1 Twin Bed

Deluxe Room

32 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Executive Room

32 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Junior Suite

45 sq m
Sleeps 3
1 King Bed

Executive Single Room

32 sq m
Sleeps 2
1 Twin Bed

Similar properties

Pool

Spa

Free WiFi

Restaurant

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Adults-only Dubai hotel in Deira with 3 restaurants

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.

Knight Castle Hotel offers 212 air-conditioned accommodations with DVD players and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Satellite television is provided. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

During your stay at Knight Castle Hotel, you're just a quick walk from Al Ghurair Centre. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are available.

Free WiFi in some public areas
Free valet parking and self parking
Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with massages at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute drive from City Centre Deira and a few minutes from Dubai Creek
Free shopping center shuttle service

Knight Castle Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A nightclub, a sauna, and spa services are also featured at the luxury Knight Castle Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Al Shindagah - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

Al Diwan - This restaurant specializes in Middle Eastern cuisine and serves dinner only.

Sketch - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Al Sharq - Onsite bar.

24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Polish, Russian

Property amenities

Internet

Available in all rooms: Internet access (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 77 per person
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Al Shindagah
Al Diwan
Sketch
Al Sharq

Things to do

Fitness centre
Full-service spa
Nightclub
Outdoor pool
Sauna
Shopping
Steam room

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Pool sunloungers

Spa

2 treatment rooms
Massages
Massage/treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Dressing gowns
Bath
Bidet
Designer toiletries
Hairdryer
Private bathroom
Towels

Entertainment

DVD player
Satellite channels
TV

Food and drink

Coffee/tea maker
Minibar
Fridge

Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Knight Castle Hotel

Children and extra beds

This property welcomes adults only.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 77 per person
Airport shuttle fee: AED 105 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Knight Castle Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Metropolitan

Dubai Metropolitan Palace

Metropolitan Dubai

Metropolitan Dubai Palace

Metropolitan Palace

Metropolitan Palace Dubai

Metropolitan Palace Hotel

Metropolitan Palace Hotel Dubai

Palace Dubai

Hotel Metropolitan Palace

Metropolitan Palace Dubai Hotel

Carlton Palace Hotel Dubai

Carlton Palace Hotel

Carlton Palace Dubai

Carlton Palace

Carlton Palace Hotel

Knight Castle Hotel Hotel

Knight Castle Hotel Dubai

Knight Castle Hotel Hotel Dubai

Knight Castle Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Good

Khalid, ESSEX

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel can be upgrade to 5*

Stayed 3 nights in Sep 2024

4/10 Poor

Ehab, Mississauga

Business traveller, Travelled with group

19 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently had the opportunity to stay at the Carlton Palace Hotel in Dubai, and unfortunately, my experience left much to be desired. From the moment I entered the hotel, I couldn't help but notice the outdated facilities that desperately need renovation. The entire hotel seemed worn out and in dire need of a facelift. The room I stayed in was a stark reflection of this aging facility. The furniture looked tired, and the overall decor felt outdated. The lack of modern amenities was disappointing, especially considering the premium price I paid for my stay. The bathroom, in particular, looked like it had seen better days, with signs of wear and tear evident everywhere. Aside from the physical state of the hotel, the service I received was equally subpar. The staff, though polite, seemed overwhelmed and understaffed. This resulted in slow service, particularly in the hotel's dining areas. The restaurant staff appeared harried, and the quality of service suffered greatly. Additionally, I must highlight another significant issue during my stay at the Carlton Palace Hotel in Dubai: the severely limited and inconvenient car parking space. Finding a parking spot was a nightmare, primarily due to the inadequate size and layout of the parking area. The spaces were incredibly narrow and cramped, making it extremely challenging to maneuver even a standard-sized vehicle. One of the aspects that deeply disappointed me during my stay at the Carlton Palace Hotel was the breakfast buf

Stayed 3 nights in Oct 2023

6/10 Okay

Anton

Business traveller

18 Oct 2023

Disliked: Cleanliness

The location is nice, the hotel design is unique and cool - like having multiple palaces stacked on top of each other. Use the glass elevator to appreciate

Stayed 1 night in Oct 2023

6/10 Okay

Ossam

Business traveller

24 Sept 2023

Disliked: Amenities, property conditions & facilities

Cost per night is good

Stayed 8 nights in Sep 2023

10/10 Excellent

Hamid

22 Sept 2023

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveller

19 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dubai stopover

Horrible experience, staff at check in counter, air conditioning, furniture, room cleanses not justified as 5 star rating. It should be 2 stars. I won’t recommend to stay here, Dubai had much better choices.😐

Stayed 1 night in Sep 2023

10/10 Excellent

Karim

Business traveller

10 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

6/10 Okay

Ossam

Business traveller

7 Sept 2023

Disliked: Cleanliness, amenities

Location is yhe most abvious pro

Stayed 6 nights in Aug 2023

10/10 Excellent

Samer

6 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Qamar, Springfield

17 May 2023

Liked: Staff & service, amenities, property conditions & facilities

Over all it was ok.

Stayed 1 night in May 2023

2/10 Terrible

Mahmoud

Business traveller

17 Mar 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Inconvenient mattress Rooms bad smell Bad groceries at the breakfast Room in- cleanness ….Etc Will never go there again

Stayed 2 nights in Mar 2023

6/10 Okay

Nishanth kannambally

Business traveller

3 Mar 2023

Disliked: Staff & service

Not a great place , smoking smell everywhere, reception teams no idea how to search the biking ref, no professionals at al

Stayed 2 nights in Mar 2023

2/10 Terrible

Abidemi A

25 Feb 2023

Stayed 6 nights in Feb 2023

8/10 Good

faisal

Business traveller

24 Feb 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Everything else was good service cleanness just the bed was ridiculously hard can't sleep well paying for 4 stars hotel

Stayed 2 nights in Feb 2023

2/10 Terrible

Jose

Travelled with family

19 Feb 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2023

2/10 Terrible

Fattah

6 Feb 2023

Disliked: Staff & service, property conditions & facilities

The hotel canceled my reservation without any notice or explanation!

Stayed 2 nights in Jan 2023

2/10 Terrible

Mohamed

Business traveller

12 Jan 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not cleaned and it’s not 5 stars hotel never

Rooms not clean Smell very bad Fridge not working and very bad smell WC very bad

Stayed 3 nights in Jan 2023

8/10 Good

Jasbir

29 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, except some basic fasilities missing

Stayed 2 nights in Dec 2022

8/10 Good

Girardo

Travelled with group

25 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2022

8/10 Good

Gary

12 Sept 2022

Stayed 1 night in Sep 2022

2/10 Terrible

William

Travelled with group

30 Mar 2022

Disliked: Staff & service

I paid for 2 weeks, but only stayed there 2 nights. They haven’t refunded me back. Very unhappy

Stayed 14 nights in Mar 2022

8/10 Good

Ajmal

Travelled with group

7 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A bit dated but generally good

Stayed 2 nights in Feb 2022

2/10 Terrible

Waseem

Business traveller

5 Dec 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever.

It is the worst hotel to stay in Dubai. Their rooms are extremely dirty, bathroom shower floods the entire bathroom, the reception at the hotel have an extremely bad attitude and dont care if your not happy with the stay. I had a really bad experience staying at this hotel and there are too many issues for me too list here. Bottom this is an extremely bad hotel to stay at. Do yourself a favor and stay away from this hotel. They have a 5 star rating which they probably got 30 years ago and have since dropped their standards. They are not even worth 1 star.

Stayed 16 nights in Nov 2021

8/10 Good

Inthiaz

2 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities

It was a nice hotel with great staff. The restaurant was a bit expensive

Stayed 14 nights in Nov 2021

4/10 Poor

Kenya

Travelled with family

30 Nov 2021

Disliked: Cleanliness, amenities, property conditions & facilities

The breakfast buffet was delicious! Service of agent at counter so unprofessional! The safe in the room and the fridge didn't work. It was too risky carrying the passports with us anywhere we went. Milk for my little one went bad. There was mold in the shower.

Stayed 6 nights in Nov 2021