Swissôtel Al Murooj Dubai

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Dates

February 2025

March 2025

3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Pool
Bar
Room service
Spa

Explore the area

Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546

Dubai Aquarium & Underwater Zoo
‪7 min walk‬
Dubai Mall
‪9 min walk‬
Burj Khalifa
‪11 min walk‬
Dubai (DXB-Dubai Intl.)
‪15 min drive‬

Room options

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

42 sq m
City view
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Single Beds

42 sq m
City view
Sleeps 3
2 Twin Beds

Classic Room - Ramadan Iftar Offer

Sleeps 4
1 King Bed

Apartment, 3 Bedrooms

200 sq m
City view
Sleeps 8
2 King Beds and 2 Twin Beds

Apartment, 1 Bedroom

50 sq m
City view
Sleeps 3
1 Double Bed

Apartment, 3 Bedrooms

200 sq m
City view
Sleeps 8
1 King Bed and 4 Twin Beds

Apartment, 2 Bedrooms

145 sq m
City view
Sleeps 6
1 King Bed and 2 Twin Beds

Apartment, 2 Bedrooms

145 sq m
City view
Sleeps 6
1 King Bed and 2 Twin Beds

Classic King Room_New Year Gala Dinner

42 sq m
City view
Sleeps 3
1 King Bed

2 Bedroom Apartments - New Year Gala Dinner

145 sq m
City view
Sleeps 6
1 King Bed and 2 Twin Beds

Classic Twin Room, 2 Single Beds

42 sq m
Sleeps 3
2 Twin Beds

2 Bedroom Apartments - Ramadan Iftar Offer

Sleeps 6
1 King Bed and 2 Twin Beds

Swiss, Premium Room, 1 King Bed

42 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

42 sq m
Sleeps 3
1 King Bed

Swiss, Executive Room, 1 King Bed

42 sq m
City view
Sleeps 3
1 King Bed

Classic King Room Half board Package

42 sq m
City view
Sleeps 3
1 King Bed

Swiss, Executive Twin Room, 2 Single Beds

42 sq m
City view
Sleeps 3
2 Twin Beds

Similar properties

Pool
Spa
Parking included
Free WiFi

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Luxury Dubai hotel in Trade Center with 3 restaurants

3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.

Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

Swissôtel Al Murooj Dubai's great location gets high marks from our customers. During your stay, you're just a quick walk from Dubai Mall. You'll find features like free WiFi in public areas and free valet parking, plus 3 restaurants.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at Makan, one of the property's 3 restaurants and 2 bars/lounges
To-go breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the hot tub
Indulge with massages or body treatments at the spa
Services include babysitting, supervised childcare, and a lifeguard on site
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the breakfast and the proximity to shopping
Within a 15-minute walk of Dubai Mall and Burj Khalifa

Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.

Anees - Onsite restaurant. Open daily.

Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

To-go breakfast available for a fee daily 6:30 AM–10:30 AM: AED 120 for adults and AED 60 for children
3 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
24-hour room service

Restaurants on site

Makan
Mawal Restaurant
Anees
Double Decker

Things to do

Access to nearby outdoor pool
Bike rentals
Billiards/pool table
Children's pool
Designer shops
Fitness centre
Full-service spa
Golf
Lifeguards on-site
Outdoor pool
Outdoor tennis court
Playground
Racquetball/squash
Sauna
Shopping
A hot tub
Steam room
Tennis

Family friendly

Access to nearby outdoor pool
Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service

Business services

Business centre
Conference centre
Meeting rooms - 7

Outdoors

Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace
Vegetable garden

Spa

Body treatments
Massages
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower
Towels

Entertainment

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Bulk dispenser for toiletries
Desk
Desk chair
Eco-friendly cleaning products provided
Free newspapers (weekdays)
Individually furnished
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 300 per accommodation, per stay
New Year's Day (1 January) Gala Dinner per adult: AED 1130
New Year's Day (1 January) Gala Dinner per child: AED 656 (from 5 to 12 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Roda Al Murooj Hotel Dubai

Roda Al Murooj Hotel

Roda Al Murooj Dubai

Al Murooj Rotana Dubai

Al Murooj Rotana

Roda Al Murooj

Swissôtel Al Murooj

Swissotel Al Murooj Dubai

Swissôtel Al Murooj Dubai Hotel

Swissôtel Al Murooj Dubai Dubai

Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

neda

21 Nov 2024

Disliked: Cleanliness

Stayed 16 nights in Oct 2024

10/10 Excellent

Rimple

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellect!

Stayed 3 nights in Nov 2024

10/10 Excellent

Sabeha

19 Nov 2024

Stayed 3 nights in Jul 2024

4/10 Poor

anders

Business traveller

18 Nov 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Big disappointment

Very tired hotel. Total mess due to renovation. Asked four staff of ways to the pool/gym. Got 4 different answers. As a gold memeber asked For upgrade. Got a down grade. Iof a 45 sqm king size bed I got a 30 sq queen size bed, w a bath tub big enough for a foot bath. Has no Swissotel feel to it nor Sofitel. More of a Mercure feeling. Even their graphics on the walls look cheap. Breakfast very bad selection. Over crowded. No atmosphere. A british pub was slightly less crowded. But swissotel, really! I thiught acvor can do better than this. Dusit thani and sofitel are much much better choices here. They sent tons of pre arrival upsell offers but not a word about messy construction.

Stayed 3 nights in Nov 2024

8/10 Good

Felicisima

Travelled with family

16 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Swissotel is perfect for my family walking distance to Dubai Mall, 30 minutes walk to museum of the future, the pool is very nice service is excellent

Stayed 7 nights in Nov 2024

4/10 Poor

Denys, Epping

15 Nov 2024

At check in they could find our reservation - not sure whether this was their problem or Expedia whom we booked through. On entry to our room there was water leaking through the ceiling - to their credit, a maintenance man turned up reasonably quickly and fixed the problem, but then did not arrange for someone to replace a wet towel that we had put down on the floor to catch the water and stop us slipping over. Overall, less than impressed

Stayed 1 night in Nov 2024

10/10 Excellent

Andy

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Robert J, Ardrossan

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel, location is great, just a short walk to Dubai mall. Worked perfectly for our hop on hop off tour. We booked the 3 bedroom room, it’s massive. Says it sleeps 8 but really only sleeps 6. Overall this is a good location and a good hotel. It’s a bit run down but for a central location with a big room it was great value.

Stayed 5 nights in Nov 2024

10/10 Excellent

Agha

Travelled with group

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property. The apartment is hige

Stayed 7 nights in Nov 2024

8/10 Good

Benney

Travelled with family

11 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Very Good but...

The hotel in good area very close to the Dubai mall and burj Khalifa. But our room was on the road and its very noisy all the day and night even when the windows were closed.

Stayed 4 nights in Nov 2024

6/10 Okay

Pawel

Travelled with family

7 Nov 2024

Liked: Property conditions & facilities

Arrived at at hitel 3am. Had to book for two nights. Check in was fast, room.was big and clean. Only concern i have is, gave my phone number at check in. Only place i provided my cell number. Next day i get a scam text posing as Dubai Police issuing me a speeding ticket. For $500. Seems my phone number was sold to scamers.

Stayed 2 nights in Nov 2024

10/10 Excellent

Brendan

Travelled with family and small children

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location next to the Burj Khalifa precinct. The two pools were great for the kids and the staff are very helpful. Room is getting tired and needs an update.

Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE TARCISIO

Travelled with family

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

23 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible/extremely bad and unacceptable service

First booking for 2 nights from September 13 September to September 15th. I and my husband had another booking with this hotel from September 23rd to October 2nd, 2024. We asked hotel to store our luggage at no charge because we had another confirmed booking. They refused and gave us an estimated charge of $600 cad. We talked to the night manager and at least 6 different staff members but they refused. Second worse and unacceptable thing they did was to blame us for stealing a ten cents worth of pop corn pack from room which we were unaware of its existence. 3rd worse thing was, we were offered free breakfast upon our complaint which we never received. 4th worse thing is, hotel is not even 3 stars, very old.

Stayed 2 nights in Sep 2024

2/10 Terrible

Anatoliy

21 Oct 2024

Stayed 4 nights in Oct 2024

2/10 Terrible

Shiva

14 Oct 2024

Disliked: Staff & service

Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family

13 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

This was a nice place. The problem I had was when we arrived I had to unload the Uber and put everything on the luggage cart and push it inside. Not a problem. But after I checked in the receptionist said the bellman will take my stuff to the room. I said it wasn’t necessary and she said he had to. After unloading my stuff, and placing the bags however with heavy stuff on top of bags that had breakables in them, this guy stood by for a tip. Tip for what? I did more than half the work. Typical Middle East shenanigans people want money for hardly doing anything.

Stayed 3 nights in Sep 2024

8/10 Good

Linda

13 Oct 2024

Stayed 2 nights in Sep 2024

4/10 Poor

Hope

Travelled with family, Travelled with family and small children

12 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the Apartments and they were FAR from Luxury 5 star. The photos online really do not represent this hotel. Old, dated and smelly. A few issues with the showers which were promptly fixed. Very spacious but not 5 star.

Stayed 2 nights in Sep 2024