Swissôtel Al Murooj Dubai

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Dates

March 2025

April 2025

3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Pool
Bar
Room service
Spa

Explore the area

Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546

Dubai Aquarium & Underwater Zoo
‪7 min walk‬
Dubai Mall
‪9 min walk‬
Burj Khalifa
‪11 min walk‬
Dubai (DXB-Dubai Intl.)
‪15 min drive‬

Room options

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

42 sq m
City view
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Single Beds

42 sq m
City view
Sleeps 3
2 Twin Beds

Classic Room - Ramadan Iftar Offer

Sleeps 4
1 King Bed

Apartment, 3 Bedrooms

200 sq m
City view
Sleeps 8
2 King Beds and 2 Twin Beds

Apartment, 1 Bedroom

50 sq m
City view
Sleeps 3
1 Double Bed

Apartment, 3 Bedrooms

200 sq m
City view
Sleeps 8
1 King Bed and 4 Twin Beds

Apartment, 2 Bedrooms

145 sq m
City view
Sleeps 6
1 King Bed and 2 Twin Beds

Apartment, 2 Bedrooms

145 sq m
City view
Sleeps 6
1 King Bed and 2 Twin Beds

Classic King Room_New Year Gala Dinner

42 sq m
City view
Sleeps 3
1 King Bed

2 Bedroom Apartments - New Year Gala Dinner

145 sq m
City view
Sleeps 6
1 King Bed and 2 Twin Beds

Classic Twin Room, 2 Single Beds

42 sq m
Sleeps 3
2 Twin Beds

2 Bedroom Apartments - Ramadan Iftar Offer

Sleeps 6
1 King Bed and 2 Twin Beds

Swiss, Premium Room, 1 King Bed

42 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

42 sq m
Sleeps 3
1 King Bed

Swiss, Executive Room, 1 King Bed

42 sq m
City view
Sleeps 3
1 King Bed

Classic King Room Half board Package

42 sq m
City view
Sleeps 3
1 King Bed

Swiss, Executive Twin Room, 2 Single Beds

42 sq m
City view
Sleeps 3
2 Twin Beds

Similar properties

Pool
Spa
Parking included
Free WiFi

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Luxury hotel with 3 restaurants and a full-service spa

3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.

Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

Swissôtel Al Murooj Dubai's great location gets high marks from our customers. During your stay, you're just a quick walk from Dubai Mall. You'll find features like free WiFi in public areas and free valet parking, plus 3 restaurants.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at Makan, one of the property's 3 restaurants and 2 bars/lounges
To-go breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the hot tub
Indulge with massages or body treatments at the spa
Services include babysitting, supervised childcare, and a lifeguard on site
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the breakfast and the helpful staff
Within a 15-minute walk of Dubai Mall and Burj Khalifa

Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Open daily.

Anees - Onsite restaurant. Open daily.

Double Decker - This pub specializes in British cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Polish, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
2 bars/lounges
2 coffee shops/cafes
3 restaurants
A poolside bar
Snack bar/deli

Restaurants on site

Anees
Double Decker
Makan
Mawal Restaurant

Things to do

Bicycle rentals
Billiards/pool table
Children's pool
Designer stores
Full-service spa
Golf
Health club
Hot tub
Outdoor pool
Outdoor pool (guest access)
Outdoor tennis court
Playground
Racquetball/squash
Sauna
Shopping
Steam room
Tennis lessons

Family friendly

Babysitting (surcharge)
Children's pool
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

7 meeting rooms
Business centre
Conference centre

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

Body treatments
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Entertainment

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Free weekday newspapers
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 300 per accommodation, per stay
New Year's Day (1 January) Gala Dinner per adult: AED 1130
New Year's Day (1 January) Gala Dinner per child: AED 656 (from 5 to 12 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Roda Al Murooj Hotel Dubai

Roda Al Murooj Hotel

Roda Al Murooj Dubai

Al Murooj Rotana Dubai

Al Murooj Rotana

Roda Al Murooj

Swissôtel Al Murooj

Swissotel Al Murooj Dubai

Swissôtel Al Murooj Dubai Hotel

Swissôtel Al Murooj Dubai Dubai

Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Nicole

Travelled with family

24 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Needs major refurbishment

Service and location were good, but hotel is very rundown and in desperate need of refurbishment. Leaky taps, doors and safe which don’t lock (admittedly they were repaired straight away), carpeting needs stripping and replacing, awful stuffy smell every time we came back into the room. Access to the larger pool area was all too hard, as it’s not part of Swissotel so we had to provide personal details and own towels, plus no wifi in that part. Disappointing but served it’s purpose by being close to Dubai Mall.

Stayed 3 nights in Dec 2024

10/10 Excellent

DILANTHA

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

The location was ideal for everything we wanted to do, and the hotel was amazing.

Stayed 7 nights in Dec 2024

10/10 Excellent

Pavel

21 Dec 2024

Liked: Cleanliness, staff & service

The electric plugs in the room are universal, work for UAE, European, American devices. BUT the business center is outdated. Thete are UAE plugs only, my connection plug was unstable and I had to fix it by a chair. The desktops are slow and do not allow to use zoom connection and, certainly, no option to fownload zoom application (the last is understandable). I am thankful for the opportunity to work in the business centet during late night, but that place must be renovated without delay. All other things are nice.

Stayed 2 nights in Dec 2024

8/10 Good

Nigel

Travelled with family

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

A lovely hotel well situated. The hotel staff were very helpful and friendly. The rooms are large and functional. We had an apartment which was beginning to look a little tired and needed redecorating but it was still in good condition. We would stay there again.

Stayed 15 nights in Dec 2024

6/10 Okay

May

18 Dec 2024

Liked: Staff & service

Under construction Slow front desk service Delayed receiving room Bathroom shower floods

Stayed 6 nights in Nov 2024

6/10 Okay

Remed

Business traveller

18 Dec 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The rooms are poorly finished. The comfort of the users was the last thing on their minds. The water from the shower leaks onto the bathroom floor. The shower mixer is stationary. You can slip when getting out of the bathtub. All the lamps in the room and their switches are very inconveniently located. It is unclear how to turn off the light in the hallway, which makes it very difficult to sleep. The air conditioner does not remember the set temperature and always turns on at 18 degrees. Sometimes it turns on by itself. The general condition of the hotel is dilapidated, many places require repair. The buffet is completely inconvenient. The dishes are located very far from each other. You need to stand in line to eat scrambled eggs. At breakfast, no one will offer you tea or coffee, like in other hotels. You have to go and make tasteless coffee in the machine yourself. There are no large cups next to the machines and there are not always saucers for the cups. Due to the use of small cups, the machines are always flooded with spilled coffee. Apparently, the hotel does not know anything about paper napkins. If you give your car to valet service, be prepared to wait for it for a very long time.

Stayed 5 nights in Dec 2024

8/10 Good

Jenny

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Almost everything was good, except the currency exchange rate at the front desk, It was very bad. So if you want to pay them , the best way is to pay the local currency, even if use the credit card, the rate is still better than them.

Stayed 2 nights in Nov 2024

4/10 Poor

Andre

13 Dec 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Bad Experience

We stayed at two different apartments and its is old and needs care.. cold shower, the air con temp controal didn't work, cold showers and the list goes on...

Stayed 3 nights in Dec 2024

10/10 Excellent

Girish

Travelled with family

13 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Dubai stopover 8-13th Dec

Loved staying here. We took 2 bedroom apartment and it was very spacious. Bathrooms and toilets were spotless. Located right next to Dubai mall it was just 10 mins walk. The staff were very friendly and helpful. The property has 2 big swimming pools that my kids enjoyed a lot.

Stayed 5 nights in Dec 2024

10/10 Excellent

harsh, romford

12 Dec 2024

Liked: Cleanliness

Stayed 3 nights in Nov 2024

10/10 Excellent

RINA

12 Dec 2024

Stayed 4 nights in Dec 2024

8/10 Good

Helen

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Reasonably priced, well located.

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family

29 Nov 2024

Disliked: Cleanliness, property conditions & facilities

Very very average place

The pictures and reviews are deceiving. The hotel is well located, but the place is very old. We stayed in the 2BR suites, entrance is on the side in a weird street, staff was not pleasant, room was big, but really old. Do mot recommend

Stayed 5 nights in Nov 2024

2/10 Terrible

Marshall

28 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Sanjeev

Business traveller

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

ahmad

Travelled with family

26 Nov 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 3 nights in Nov 2024

6/10 Okay

Lior

25 Nov 2024

Stayed 5 nights in Nov 2024

6/10 Okay

neda

21 Nov 2024

Disliked: Cleanliness

Stayed 16 nights in Oct 2024

10/10 Excellent

Rimple

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellect!

Stayed 3 nights in Nov 2024

10/10 Excellent

Sabeha

19 Nov 2024

Stayed 3 nights in Jul 2024

4/10 Poor

anders

Business traveller

18 Nov 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Big disappointment

Very tired hotel. Total mess due to renovation. Asked four staff of ways to the pool/gym. Got 4 different answers. As a gold memeber asked For upgrade. Got a down grade. Iof a 45 sqm king size bed I got a 30 sq queen size bed, w a bath tub big enough for a foot bath. Has no Swissotel feel to it nor Sofitel. More of a Mercure feeling. Even their graphics on the walls look cheap. Breakfast very bad selection. Over crowded. No atmosphere. A british pub was slightly less crowded. But swissotel, really! I thiught acvor can do better than this. Dusit thani and sofitel are much much better choices here. They sent tons of pre arrival upsell offers but not a word about messy construction.

Stayed 3 nights in Nov 2024

8/10 Good

Felicisima

Travelled with family

16 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Swissotel is perfect for my family walking distance to Dubai Mall, 30 minutes walk to museum of the future, the pool is very nice service is excellent

Stayed 7 nights in Nov 2024

4/10 Poor

Denys, Epping

15 Nov 2024

At check in they could find our reservation - not sure whether this was their problem or Expedia whom we booked through. On entry to our room there was water leaking through the ceiling - to their credit, a maintenance man turned up reasonably quickly and fixed the problem, but then did not arrange for someone to replace a wet towel that we had put down on the floor to catch the water and stop us slipping over. Overall, less than impressed

Stayed 1 night in Nov 2024

10/10 Excellent

Andy

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Robert J, Ardrossan

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel, location is great, just a short walk to Dubai mall. Worked perfectly for our hop on hop off tour. We booked the 3 bedroom room, it’s massive. Says it sleeps 8 but really only sleeps 6. Overall this is a good location and a good hotel. It’s a bit run down but for a central location with a big room it was great value.

Stayed 5 nights in Nov 2024