Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Exterior
Exterior
Private beach, sun-loungers, beach umbrellas, beach towels
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪7 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
The free breakfast at Dukes The Palm, a Royal Hideaway Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Great British Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, massages, or manicures and pedicures at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a playground
  • Guests have great things to say about the location and the beach
  • Steps from Nakheel Mall and 6 minutes by car from Dubai Marina Mall
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
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Dukes Dubai
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Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Andrey

Stayed 8 nights in Mar 2025

6/10 Okay

Bapukan ch

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Stayed for 10 days for NYE 2024. Very good hotel, staff friendly. No complaints!
Stayed 9 nights in Dec 2024

2/10 Terrible

Rabia

Stayed 7 nights in Dec 2024

4/10 Poor

Maxie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
None of the VIP acess perks offered were granted!
Stayed 7 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place
Stayed 2 nights in Dec 2024

8/10 Good

Margaret Ann

Liked: Cleanliness, staff & service
Hotel is looking dated in some areas. Childrens pool was closed for the duration of the stay, with the adult pool too deep for children under 12. Friendly staff and a good budget hotel
Stayed 6 nights in Dec 2024

8/10 Good

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the palm and great beach. Staff are excellent and very helpful. Food not quite what it was in years previously, limited vegetarian selection but still very good indeed.
Stayed 9 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from a fantastic stay here , would highly recommend and would return here. Staff are lovely, very attentive. Hotel and facilities excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with everything you need. Housekeeping were fab and the breakfast was amazing. Loved the music round the pool too.
Stayed 6 nights in Dec 2024

10/10 Excellent

MR ABDULLAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A great place to stay with amazing staff everywhere. The food was brilliant and there were lots to do for the whole family. The rooms were nicely sized and cleaned regularly to a high standard. Taxis regularly pick you up from outside the hotel with many of the famous sites around 20/30 minutes drive away. The pool was also amazing with spectacular views and the hotel have their own private beach too. Massage services are also located within the hotel and were great. Thank you!
Stayed 7 nights in Dec 2024

2/10 Terrible

qiong

Stayed 6 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff, good food choices at breakfast. Choice of restaurants on site for dinner, overall a great place to stay.
Stayed 8 nights in Dec 2024

8/10 Good

Lulu Fediah

Stayed 8 nights in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel with very friendly staff who know what they are doing i really enjoyed my stay as a solo traveller
Stayed 3 nights in Dec 2024

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing staff. Hotel could do with some minor touch ups.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hameed

Stayed 8 nights in Dec 2024

10/10 Excellent

Kymaramecie Alcee

Stayed 6 nights in Nov 2024

10/10 Excellent

VenkataRavi

Stayed 2 nights in Dec 2024

10/10 Excellent

Liliana

Stayed 5 nights in Nov 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay at Dukes the Palm, loved it there. Only issue was the lazy river which was shut for two weeks for maintenance which was a huge shame as I really wanted to use with my daughter. Similarly the bathroom did not have a bath and I thought it did which was a bit of a pain for bathing my daughter but the hotel did it provide a portable bath. The food was exceptional and we thoroughly enjoyed it!
Stayed 7 nights in Dec 2024

10/10 Excellent

Minu

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay here as it’s in close proximity to everything and my hotel was like the size of an apartment , it was better than I had imagined before getting here. The breakfast was huge and the staff was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

isha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diversity of client, old young black white makes you feel comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tsungie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was just top notch 👌. I cannot even begin to explain it. From checking in, getting a massive room upgrade, special gifts being sent to our room everyday, it was the very best experience ever. The great experience team were just on point. Special mention to Melody who welcomed us and checked us in. She was very lovely and made us feel very welcome. The welcome team are always ready to open car doors for you and help you with your luggage even when you are just coming back from some shopping. Breakfast had a wide range of options and came free with the room. The hotel has private access to the beach, an infinity pool and a beach club which was very relaxing. The atmosphere was really great and will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael Francis

Stayed 6 nights in Nov 2024