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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪7 min walk‬
  • The View at The Palm
    ‪15 min walk‬
  • The Walk
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
The free breakfast at Dukes The Palm, a Royal Hideaway Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Great British Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, body treatments, or manicures and pedicures at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nakheel Mall and 6 minutes by car from Dubai Marina Mall
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Great British Restaurant
  • West 14
  • Khyber
  • DUKES Bar

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1010 reviews" "
Rating 8 - Good. 211 out of 1010 reviews" "
Rating 6 - Okay. 80 out of 1010 reviews" "
Rating 4 - Poor. 38 out of 1010 reviews" "
Rating 2 - Terrible. 41 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Franceschina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay at Dukes. And again did not disappoint. From the staff that greet you from when you arrive at the front of us to the staff that clean rooms. Fantastic service. The staff on the entrance are just amazing always eager to help with your shopping not just getting out the car but carrying it to your room brilliant. Breakfast staff and cooks are equally as good. Good options second to none. Thank you Mark always a pleasure. From the two Francs
Stayed 6 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Superb service, food and location
Stayed 4 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Elina

Stayed 3 nights in Oct 2024

6/10 Okay

Yvonne M

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room we were in (414) was definitely not delux neither did it have any kind of view city or otherwise, just a view straight into an apartment building. Room was dark even with lights on. The shower in the bath configuration without a shower curtain just a glass partition that did not even meet the bath meant that the floor flooded extensively. I dread to think of the damage to whatever area was below us. The writing on the power panels meant we had to guess what turned on what. Considering this hotel classes itself as Luxury VIP access makes me wonder where it has gotten it’s reviews from
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Antonio, Victoria

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor Service
First time around had a good stay however this time was different. Nothing worked in my room. The light switches had to get replaced the iron wasn’t working or the TV remote. While they addressed the issue all I got was a mere sorry for the inconvenience. Even at breakfast had certain type of people get seated at a table for two who came after me while I was made to wait for a table for one.
Stayed 4 nights in Oct 2024

10/10 Excellent

TRYFON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Fab
Stayed 6 nights in Oct 2024

10/10 Excellent

Ashleigh Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 3 nights, the staff level of service was incredible and the food at Ula by the beach was beautiful we ate here for lunch all 4 days. Highly recommend
Stayed 4 nights in Oct 2024

2/10 Terrible

Clare Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Tara Dawn

Stayed 9 nights in Sep 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning 👍
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern, high quality hotel with a great pool/bar area and beach! Really good and the staff were all lovely.
Stayed 4 nights in Sep 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Townsley, Slidell

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff were not friendly. We were passed by in the dining room. Front desk was okay. Dining experience HORRIBLE!!! I believe that the staff was more attentive to certain race groups.
Stayed 6 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, fabulous staff, great gym, access to a private beach, infinity pool and lazy river! The only thing that was annoying was the pool bars not being linked to the hotel so no happy hour prices when sunbathing but also not being able to bring your own food & drink out. We still had a fabulous time, the indoor pool area was lovely foo
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing nothing too much trouble. Will definitely be returning
Stayed 6 nights in Sep 2024

10/10 Excellent

QI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Redwan Imtiyaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked after us on our stay, gave us complimentary cake and chocolate
Stayed 5 nights in Sep 2024

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Sep 2024

10/10 Excellent

Lee

Liked: Amenities
Tagged 2 days onto a longer visit and I wish we’d stayed here throughout. Beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Hakan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 13 nights in Aug 2024

10/10 Excellent

Doris

Stayed 6 nights in Aug 2024