Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Private beach, sun-loungers, beach umbrellas, beach towels
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪7 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
The free breakfast at Dukes The Palm, a Royal Hideaway Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Great British Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures, or facials at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a playground
  • Guests have great things to say about the breakfast and the location
  • Steps from Nakheel Mall and 6 minutes by car from Dubai Marina Mall
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Great British Restaurant
  • West 14
  • Khyber
  • DUKES Bar

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
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Dukes Dubai
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Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1013 reviews
Rating 8 - Good. 208 out of 1013 reviews
Rating 6 - Okay. 81 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 37 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Area around pool needs attention ,loose and missing tiles in pool. Sun beds also need of update and repair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel Kalin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but the staff is what makes this place special. Everyone we encountered did their job in a friendly and professional way.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best holiday
Amazing will definitely be back
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

Colleen Brady

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely top notch stay. The customer service was unbeatable. From the moment we checked until to the moment they loaded our bags for us at 140am there was someone available. They learned my son’s name at check in and everyone greeted him and made him feel so special. One of our excursions cancelled on us and the concierge was able to find us an alternative option with no time wasted. The amenities were beautiful from the pool, Dukes bar, tea room (A MUST), and the breakfast!! I will forever be looking for a Barcelo hotel in all cities I travel. Also want to mention this location is fantastic. You are about 20-30 minutes from anything in Dubai and the seclusion you feel here gives you a much needed place to relax and unwind from all the loud hustle and bustle of the city.
Stayed 7 nights in Nov 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing! The service alongside the food was exceptional! I will definitely return to this property
Stayed 6 nights in Nov 2024

10/10 Excellent

Antonio, Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

Shahin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Colette Marie

Stayed 12 nights in Oct 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, clean, smell very clean
Stayed 4 nights in Oct 2024

10/10 Excellent

julie-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. We arrived before our room was available but were provided access to shower and changing facilities and offered refreshments. All the staff were polite, friendly and helpful. The breakfast buffet is wonderful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing here!
Always amazing! Service, facilities, employees & location. Been coming for years.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with attentive staff. Not a great choice of food at dinner but v good breakfast. Pool needed some sprucing up
Stayed 6 nights in Nov 2024

10/10 Excellent

hennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing location right opposite aura sky pool and nakheel mall. Lovely staff and cute rooms. The beach is lovely and the breakfast selection is huge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms really nice and staff really helpful and friendly. Will definitely be going back
Stayed 7 nights in Nov 2024

10/10 Excellent

Erdogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay at the Dukes on the Palm. The location is perfect with the private beach, close to the first frond, walkable to the Nakheel mall for shopping, views of the palm and dining options. The staff are generally brilliant and the food is good too. We will most likely be back again next year!
Stayed 6 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel, with beach access
Stayed 4 nights in Nov 2024

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
Smelled a little musty in the hallways. Didn’t get my complimentary drinks. They messed up my booking, called me a day before my check out they I had to check out or I’d be charged for an extra night eventhough Expedia showed by correct check out day
Stayed 6 nights in Nov 2024

10/10 Excellent

Daryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the stunning Dukes The Palm Resort in Dubai, and it was an unforgettable experience! The highlight of my stay was undoubtedly the private beach, which was pristine and offered breathtaking views. The resort itself is beautifully designed, blending luxury with comfort. The staff were incredibly attentive, ensuring that every aspect of my stay was perfect. I also enjoyed the diverse dining options available on-site, with delicious cuisine that catered to every palate. Whether lounging by the pool or soaking up the sun on the beach, every moment was pure bliss. I highly recommend this resort to anyone looking for a luxurious getaway in Dubai. I can’t wait to return!
Stayed 5 nights in Nov 2024

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the only thing is that the rooms had a different smell due to the humidity. Sometimes coming into the room it didn't smell pleasent.

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Oct 2024