Atlantis, The Palm

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Atlantis, The Palm

Front of property – evening/night
Fitness facility
Restaurant
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa
  • On private beach

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    5 min walk
  • Seafire Steakhouse And Bar
    4 min walk
  • Atlantis Aquaventure Waterpark Station
    5 min walk
  • Dubai (DXB-Dubai Intl.)
    39 min drive

Room options

Club Room, 2 Queen Beds, Ocean View (Imperial)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial | Palm View)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View (Imperial)

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

  • 90 sq m
  • Partial sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms

  • 90 sq m
  • Partial sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Imperial | Palm View)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Skyline Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 101 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)

  • 211 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)

  • 148 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Skyline Suite (FullBoard & Extraordinary Incl.)

  • 101 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms (Club - Full Board & Extraordinary Inc)

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 86 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club)

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite (Regal-FullBoard & Extraordinary Incl.)

  • 164 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, Terrace (Full Board & Extraordinary Inclusion)

  • 94 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Palm)

  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 220 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite (Underwater Suite)

  • 165 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • 165 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Palm)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean)

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (Atlantis)

  • 429 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

Skyline Suite

  • 101 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace

  • 141 sq m
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Regal)

  • 211 sq m
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Skyline)

  • 148 sq m
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Executive Room, 1 King Bed (Imperial | Ocean | Extra Inclusions)

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed (Imperial | Palm | Extra Inclusions)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds (Imperial | Ocean | Extra Inclusions)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Imperial | Palm | Extra Inclusions)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, Terrace (Mandatory Gala Dinner)

  • 94 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • 164 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • 101 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • 148 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • 211 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • 148 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, Terrace

  • 94 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal)

  • 164 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Atlantis, The Palm

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of the helpful staff at Atlantis, The Palm. During your stay, you're just a quick walk from Aquaventure. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 20 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, facials, or body wraps at Shuiqi
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the family-friendly amenities and the clean accommodations
  • Just a 5-minute walk from Aquaventure and 7 minutes by car from Nakheel Mall
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AED 170 per person
  • 20 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Pool sunloungers
  • Private beachfront location

Spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 81
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 60-inch LED TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 797 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Atlantis, The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1038 out of 1258 reviews" "
Rating 8 - Good. 111 out of 1258 reviews" "
Rating 6 - Okay. 46 out of 1258 reviews" "
Rating 4 - Poor. 25 out of 1258 reviews" "
Rating 2 - Terrible. 38 out of 1258 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star resort, great staff and facilities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All i have to say is AMAZING. This place is truly a wow factor. You have to stay here to truly take in what it has to offer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Farzaneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, just love the Hotel staff are so warm and friendly. Nothing too much trouble. Get treated like a princess love it.
Stayed 6 nights in Sep 2024

10/10 Excellent

Shenell, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have absolutely no complaints. The hotel is AMAZING!!!! My stay was short but the best from check in to check out. The Cleanliness exceeded my expectations. The staff are extremely pleasant and willing to go above and beyond to assist. The hotel in itself is Amazing. Good food options and lots do to at the hotel, so much so, you don't have to leave the grounds. I can't wait to return with a longer stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness
Stayed 7 nights in Sep 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is first class, so clean and the staff were very friendly. We will definitely be back
Stayed 6 nights in Sep 2024

10/10 Excellent

Aswin

Stayed 7 nights in Aug 2024

10/10 Excellent

Ronald, independence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Atlantis The Palm was absolutely incredible! From the moment we arrived, the staff made us feel like royalty. The level of service was outstanding—every person we encountered was friendly, attentive, and eager to help. The resort itself is breathtaking, with its stunning architecture, pristine beaches, and luxurious amenities. The rooms were spacious, beautifully designed, and offered jaw-dropping views. We loved exploring all the activities Atlantis had to offer, from the world-class restaurants to the thrilling Aquaventure Waterpark. Every detail was taken care of, and it made our experience unforgettable. This resort truly exceeded all our expectations. We can't wait to come back!
Stayed 7 nights in Sep 2024

10/10 Excellent

Ammar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place and atmosphere
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make this place so easy to stay at. They are impeccable always
Stayed 5 nights in Sep 2024

8/10 Good

Sai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Atlantis The Palm with One Issue
Our stay at Atlantis The Palm was overall an incredible experience. The resort is stunning, the amenities are world-class, and the variety of activities and dining options kept our entire family entertained and well-fed. The rooms were spacious, comfortable, and offered breathtaking views of the ocean. We thoroughly enjoyed the Aquaventure Waterpark, the Lost Chambers Aquarium, and the overall ambiance of the resort, which made our trip truly memorable. However, we did have one unfortunate experience with the staff at the taxi pick-up point. While waiting for a taxi to take us to an evening yacht tour, we were passed over in line without any explanation or request, as the staff prioritized another guest. This caused unnecessary stress as we were concerned about missing our tour. It was especially upsetting for our young child, who was reduced to tears over the fear of missing the event. Although we made it to the yacht in time, the entire situation dampened the mood, and the staff’s lack of apology or acknowledgment of their behavior was disappointing. Despite this hiccup, the rest of our stay was absolutely fantastic. Atlantis The Palm is an exceptional resort, and we would love to return, hoping for an even smoother experience next time.
Stayed 4 nights in Sep 2024

8/10 Good

Burhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Stayed 3 nights in Aug 2024

8/10 Good

Demetria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice but if you’re looking for a romantic getaway, this isn’t it. You will pay for everything including still water. Lots of security and it’s a nice property but far too many children. The food caters to eastern culture because it was not seasoned at all. We had to send several items back. Overall nice, but probably wouldn’t visit again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazing amenities pool beach attractions dining options amazing view's massive area to explore
Stayed 1 night in Sep 2024

10/10 Excellent

Annest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about the Atlantis hotel is perfect
Stayed 8 nights in Sep 2024

10/10 Excellent

Rajkaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Raheem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service ! We were so spoilt from the moment we stepped in to the moment we left! The waterpark next door was fantastic. Breakfast was beyond !!
Stayed 2 nights in Sep 2024

10/10 Excellent

Oliver Michael

Stayed 4 nights in Aug 2024