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"The staff in general are friendly and helpful. We just had an unfortunate incident with the housekeeping and after we raised our concern the guest rel ... " More
29 Mar 2019 by Diana
Thank you for staying with us we appreciate your feedback.
28 Jan 2019 by Diana
Thanks for staying with us. We appreciate your feedback!
24 Oct 2024 by Kirti Anchan
Dear Julien,Thank you for rating us 5 out of 5. We look forward to welcoming you back in the future at Jumeirah Emirates Towers.Sincerely,Kirti AnchanGeneral Manager
15 May 2023 by Kirti Anchan
Dear Martin,I am pleased that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
5 Apr 2023 by Kirti Anchan
Dear ReineggerOur aim is not only to provide an excellent service but also make that excellent service personalized. I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
28 Oct 2022 by Kirti Anchan
Dear Christian,Thank you for sharing your feedback with us. I also have recognized your comment about the overall experience and share it with the team to look into it.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
Jumeirah Emirates Towers Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 84767 square feet (7875 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Jumeirah Emirates Towers Dubai. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Jumeirah Emirates Towers Dubai offers 400 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes sofa beds. Select Comfort beds feature premium bedding. Televisions come with premium satellite channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
Mundo – On-site restaurant.
La Cantine Du Faubourg – On-site fine-dining restaurant. Open daily.
The Agency – On-site bar. Open daily.
Mi Amie – On-site restaurant. Open daily.
Gohan – On-site fine-dining restaurant. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests must present valid passport or government issued photo identification at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, mobile payments and Apple Pay. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
