Regent Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regent Palace Hotel

Rooftop terrace
3 bars/lounges
Buffet
Concierge desk
Rooftop terrace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
World Trade Centre Rd, Dubai
  • BurJuman Mall
    5 min walk
  • Rock Bottom Cafe
    1 min walk
  • Burjuman Station
    2 min walk
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Standard Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • 68 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Regent Palace Hotel

Hotel with 5 restaurants, a short walk to BurJuman Mall
5 restaurants, an outdoor pool, and a nightclub are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a health club, and a snack bar/deli.
Regent Palace Hotel offers 144 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Regent Palace Hotel, you're just a quick walk from BurJuman Mall. Free WiFi in public areas, free valet parking, and 5 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from BurJuman Mall and a 4-minute drive from Dubai World Trade Centre
  • Airport shuttle service available for a fee
Regent Palace Hotel offers its guests an outdoor pool, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly Regent Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Regent Palace Hotel has 5 restaurants serving breakfast only.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: AED 35 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 135.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 35 per person
  • Airport shuttle fee: AED 75 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 135.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Regent Palace
Palace Regent
Regent Hotel Palace
Regent Palace
Regent Palace Dubai
Regent Palace Hotel
Regent Palace Hotel Dubai
Dubai Regent
Regent Dubai
Regent Palace Hotel Hotel
Regent Palace Hotel Dubai
Regent Palace Hotel Hotel Dubai

Regent Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 419 reviews" "
Rating 8 - Good. 154 out of 419 reviews" "
Rating 6 - Okay. 108 out of 419 reviews" "
Rating 4 - Poor. 60 out of 419 reviews" "
Rating 2 - Terrible. 40 out of 419 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Dinesh

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Vikki

Disliked: Cleanliness, property conditions & facilities
Not recommended due to hygiene. I saw a rat running in the corridor and small cockroach in my room. Staffs are friendly, room service food is good. Conveniently located at an interchange metro station.
Stayed 4 nights in Dec 2023

6/10 Okay

Vinod

Business traveller
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

2/10 Terrible

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on the 2nd floor. Unfortunately there are 5 night clubs on the ground floor and the dance music was very loud in the room we had
Stayed 1 night in Oct 2023

4/10 Poor

Abdul Salam

Disliked: Cleanliness, amenities, property conditions & facilities
V bad experience very noisy horible break fast the price and priorities are different for everyone I will never recommend to anyone locally more hotels in same areas are more better
Stayed 5 nights in Oct 2023

8/10 Good

khozema

Liked: Cleanliness, staff & service
Had a leaky toilet and a hallway light taht did not work. The staff fixed the leaky toilet after several days and the light was never fixed. The location is convenient, but also loud as there are bars downstairs.
Stayed 3 nights in Jul 2023

8/10 Good

RENATO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like location
Stayed 4 nights in Feb 2023

4/10 Poor

Jagadish

Business traveller
Disliked: Property conditions & facilities
Hotel with great location, but lacking service
Extremely noisy... loud music (from night club) can be heard in the room. So sleepless nights Poor breakfast service. No telephone responses to front desk.
Stayed 7 nights in Mar 2022

4/10 Poor

HAYAT UL, Jeddah

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A long list of complain but in short, A lot to do at this Hotel, this one requires a complete renovation. Location is excellent for visitors.
Stayed 1 night in Dec 2021

2/10 Terrible

asif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel i ever stayed.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples not allowed, only with marriage documents
If you're coming from a Westernized country do not stay here. Couples will not be allowed to stay. They will charge 150 extra per night.
Stayed 3 nights in Feb 2021

10/10 Excellent

Nitai

Stayed 3 nights in Jan 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very close to Burjuman metro station. Awful breakfast, quality and selection. Loud music every day till 3am.
Stayed 3 nights in Feb 2020

4/10 Poor

John, Sussex, Uk

Business traveller
Disliked: Property conditions & facilities
I would NOT recommend this Hotel mainly due to the club music going on until 3pm EVERY day of the week, kept me awake some nights. Moved rooms 3 times in 5 nights. Manager didnt keep his promise to get me a room without noise. They say they are dealing with this but not sure if i believe this.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Renovated as soon as possible, rooms to old, bathroom too old
Stayed 2 nights in Feb 2020

2/10 Terrible

Jalil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a terrible place. Just don’t go there. Dirty property and a bad staff
Stayed 1 night in Jan 2020

2/10 Terrible

shahab, Tehran

Business traveller
Liked: Cleanliness
At night comes a lot of noise from the dancing room belong the regent palace hotel, you could not sleep just for an hour
Stayed 1 night in Dec 2019

8/10 Good

TANZEEM

Business traveller
Liked: Staff & service
Nice average comfortable hotel
Nice location , choice of restaurants near by
Stayed 2 nights in Nov 2019

8/10 Good

MAURICE ANTHONY

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Found Cockroaches in room. Had to always ask for standard items in room toilet paper/towels door chain, high level of mould damp smell, noise level is very high from hotel, expect to sleep from 3am
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Fine Location but Poor Services (Bad Wi-Fi)
It was a business trip. Location was good, nearby to metro and mall. Hotel though is bit congested , rooms were clean. Wifi was horrible , I could not access mails. Breakfast was OK , though not vast but acceptable.
Stayed 5 nights in Oct 2019

2/10 Terrible

Mehboob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay.
Very uncomfortable too noisy. (Music all night long) And not worth staying. Very arrogant receiptionest. Pathetic stay. Never recommend this to anyone.
Stayed 3 nights in Oct 2019

4/10 Poor

Yusha

Disliked: Property conditions & facilities
Making a mistake for not adding my niece on the list of guests they charged me twice the amount that you would originally book. Its like booking another room but giving you just one room. They dont honor/stick with the reservation that you made. I requested a twin bed room, when i checked in they gave me a king size bed room instead. I attempted to tell the hotel concierge that greedily charged me for two rooms for my whole stay that i reserved a twin bed room and not the room he gave me and he said. It's okay, we will provide you with an extra bed (portable bed) very uncomfortable. That's not the point, i made reservation and make sure you honored it. Mind you that i had sent them my itinerary so they know im coming in late in advance. Rooms has wholes on the floor and tub need replacement, mediocre toilet flushes. Towels stinks, pillows are hard as rock very uncomfortable. One good thing with this is the location. They just need to update their hotel
Stayed 5 nights in Sep 2019

2/10 Terrible

Esteban

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019