Sheraton Mall of the Emirates Hotel, Dubai

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Spa

Room service

Explore the area

Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309

Ski Dubai
‪10 min walk‬
Mall of the Emirates
‪11 min walk‬
Souk Madinat Jumeirah
‪5 min drive‬
Dubai (DXB-Dubai Intl.)
‪31 min drive‬

Room options

Deluxe Room, 1 Double Bed, Non Smoking, City View

70 sq m
City view
Sleeps 5
1 Double Bed

Club Room, 1 Double Bed

70 sq m
City view
Sleeps 5
1 Double Bed

Suite, 3 Bedrooms

145 sq m
City view
Sleeps 7
3 Double Beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

90 sq m
City view
Sleeps 5
2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, Non Smoking, City View

Wonderful

35 sq m
City view
Sleeps 3
1 King Bed

Presidential Suite, 1 Bedroom

153 sq m
City view
Sleeps 4
1 Double Bed

Club Suite, 1 Bedroom

86 sq m
City view
Sleeps 4
1 Double Bed

Grand Suite, 1 Bedroom

67 sq m
City view
Sleeps 4
1 Double Bed

Club Room, 2 Single Beds

Exceptional

35 sq m
City view
Sleeps 3
2 Twin Beds

Grand Room, 2 Single Beds, Non Smoking

35 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, City View

Exceptional

35 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

Exceptional

35 sq m
City view
Sleeps 3
1 King Bed

Deluxe Suite, 1 Bedroom

Wonderful

55 sq m
City view
Sleeps 4
1 Double Bed

Club Room, 1 King Bed

Exceptional

35 sq m
City view
Sleeps 3
1 King Bed

Grand Room, 1 King Bed, Non Smoking

Very good

35 sq m
City view
Sleeps 3
1 King Bed

Superior Room, 2 Single Beds, Non Smoking, City View

Good

35 sq m
City view
Sleeps 3
2 Twin Beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

143 sq m
City view
Sleeps 5
2 Double Beds

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 room

includes taxes & fees

2 Feb - 3 Feb

About this property

Mountain elegance with downhill skiing

A dedicated ski hotel, Sheraton Mall of the Emirates Hotel, Dubai offers plenty of onsite amenities, including a full-service spa, ski storage, and ski passes. Housekeeping is available on request.

Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Sheraton Mall of the Emirates Hotel, Dubai. During your stay, you'll be connected to a shopping center, and within walking distance of Mall of the Emirates. Free WiFi in public areas, free valet parking, and a free beach shuttle are available.

Free WiFi
Free valet parking and self parking
Enjoy Turkish cuisine at Besh Turkish Kitchen, one of the property's 2 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Wired Internet for a fee
Take a swim in the 2 outdoor pools
Treat yourself to Swedish massages, Ayurvedic treatments, or body wraps at Shine Spa
Services include a lifeguard on site, dry cleaning/laundry, and a concierge
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Just a 2-minute drive from Mall of the Emirates and 13 minutes from Burj Khalifa
Free beach shuttle service

After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Besh Turkish Kitchen - This restaurant specializes in Turkish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Spartan Sports Bar - This sports bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Sanctuary Pool Bar - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. A children's menu is available. Open daily.

OAnjo - Overlooking the pool, this restaurant specializes in Fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Limited on-site parking
Wheelchair-accessible parking available
Free beach shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 75 per person
2 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Restaurants on site

Besh Turkish Kitchen
Spartan Sports Bar
Sanctuary Pool Bar
OAnjo

Things to do

24-hour fitness centre
2 outdoor pools
Billiards/pool table
Designer shops
Downhill skiing
Full-service spa
Lifeguards on-site
Sauna
Shopping centre
Shopping
Steam room

Family friendly

2 outdoor pools
Children's dinnerware
Children's toys
Dining table
Free cots/infant beds
High chair
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski storage
Tour/ticket assistance

Business services

24-hour business centre
Computer station
Conference space (3289 square feet)
Coworking spaces
Meeting rooms - 10

Outdoors

Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Spa

5 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Braille signage
Doorbell and phone notification
Lift
Lift door width (centimetres): 119
Front entrance ramp
Grab bar in shower
Shower grab bar height (centimetres): 61
Grab bar near toilet
Toilet grab bar height (centimetres): 61
Hand-held shower head
Handrails in stairwells
Stairwell handrail height (centimetres): 102
Height-adjustable showerhead
Lever door handles
Magnifying mirror
Smooth flooring in room
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Visual doorbell notification
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 110
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Bidet
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

49-inch TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Mini fridge
Minibar

Connecting rooms available
Desk
Desk chair
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Slippers
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 75 per person
Fee for in-room wired internet: AED 50 per day (rates may vary)
Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sheraton Dubai Mall Emirates

Sheraton Dubai Mall Emirates Hotel

Pullman Dubai Mall Of The Emirates Hotel Dubai

Sheraton Mall Emirates Hotel Dubai

Sheraton Mall Emirates Hotel

Sheraton Mall Emirates Dubai

Sheraton Mall Emirates

Sheraton Dubai Mall of the Emirates Hotel

Sheraton Mall of the Emirates Hotel, Dubai Hotel

Sheraton Mall of the Emirates Hotel, Dubai Dubai

Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Sheraton Mall of the Emirates Hotel, Dubai Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

abdullah

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a decent rate.

I always enjoy my stay here. Decent rate for the stay. Great breakfast also. Connected to MOE is the best part.

Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Travelled with group

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it.

Great hotel. The staff is amazing. They do make you feel special. The premises are spotless: room, hallways, common areas, restaurants, pool... the place is immaculate. And the location is perfect, being attached to the Mall of the Emirates with very convenient access to the Metro.

Stayed 7 nights in Sep 2024

8/10 Good

Diana

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very nice. It was modern and clean and updated. The only thing I could fault was probably the buffet breakfast. It was very average and could do better.

Stayed 1 night in Oct 2024

2/10 Terrible

Ghedda

16 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

abdo

13 Oct 2024

Liked: Cleanliness, property conditions & facilities

Great place to stay

Stayed 3 nights in Oct 2024

10/10 Excellent

Anton

13 Oct 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

abubaker

11 Oct 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Athar

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

Kuwait

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Big appreciation and thanks to all the staff at the hotel who made our stay perfect! Very helpful and friendly staff starting from the reception to the room service! Rooms are spacious and very convient. All rooms are recently renovated.

Stayed 3 nights in Sep 2024

8/10 Good

Aslam

Travelled with group

16 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 6 nights in Sep 2024

10/10 Excellent

Sara

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Jalal

Business traveller

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was good

Stayed 2 nights in Sep 2024

10/10 Excellent

Halik

7 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

May

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

3 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

2 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Samanta

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Aug 2024

10/10 Excellent

Hector

31 Aug 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Sonia

Travelled with family

28 Aug 2024

Liked: Amenities

Transformation was going on so little inconvenience…. Just a suggestion pls inform the booking sites to mention the transformation period so guests know wat to expect….Rest all okay!

Stayed 4 nights in Aug 2024