Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Exterior
Property amenity
Lobby
Presidential Suite, 1 Bedroom, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Ski Dubai
    10 min walk
  • Mall of the Emirates
    11 min walk
  • Souk Madinat Jumeirah
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    31 min drive

Room options

Family Deluxe Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Club Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 3 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

  • 90 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 153 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Amiri Suite - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Grand Deluxe Suite, 1 Bedroom, Non Smoking Club Lounge Access

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Deluxe Room, 2 Twin Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Room, 1 King Bed, Non Smoking, Skyline View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

  • 143 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxurious ski hotel with 2 outdoor swimming pools
A dedicated ski hotel, Sheraton Mall of the Emirates Hotel, Dubai offers plenty of onsite amenities, including a full-service spa, ski storage, and ski passes. Housekeeping is available on request.
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sheraton Mall of the Emirates Hotel, Dubai. During your stay, you'll be connected to a shopping center, and within walking distance of Mall of the Emirates. Free WiFi in public areas, free valet parking, and a free beach shuttle are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Turkish cuisine at Besh Turkish Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body treatments, Ayurvedic treatments, or deep-tissue massages at Shine Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Mall of the Emirates and Ski Dubai
  • Free beach shuttle service
After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Besh Turkish Kitchen - This restaurant specializes in Turkish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Spartan Sports Bar - This sports bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Sanctuary Pool Bar - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. A children's menu is available. Open daily.
OAnjo - Overlooking the pool, this restaurant specializes in Fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 75 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Besh Turkish Kitchen
  • Spartan Sports Bar
  • Sanctuary Pool Bar
  • OAnjo

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Billiards/pool table
  • Designer shops
  • Downhill skiing
  • Full-service spa
  • Lifeguards on-site
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3289 square feet)
  • Coworking spaces
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 119
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 102
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low bed height (centimetres): 50
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 90
  • Low-height desk
  • Low desk height (centimetres): 73
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big appreciation and thanks to all the staff at the hotel who made our stay perfect! Very helpful and friendly staff starting from the reception to the room service! Rooms are spacious and very convient. All rooms are recently renovated.
Stayed 3 nights in Sep 2024

8/10 Good

Aslam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jalal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Halik

Stayed 1 night in Aug 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2024

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Stayed 4 nights in Aug 2024

6/10 Okay

Sonia

Travelled with family
Liked: Amenities
Transformation was going on so little inconvenience…. Just a suggestion pls inform the booking sites to mention the transformation period so guests know wat to expect….Rest all okay!
Stayed 4 nights in Aug 2024

8/10 Good

N

Stayed 7 nights in Aug 2024

6/10 Okay

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abdulazeiz

nice
Stayed 1 night in Aug 2024

10/10 Excellent

ivan

Stayed 2 nights in Aug 2024

8/10 Good

Juan Maria Ibarra

Stayed 4 nights in Jul 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience everytime
Stayed 3 nights in Jul 2024

10/10 Excellent

Gilberto, San Carlos de Bariloche

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favourite hotel to stay at Dubai. Excellent staffing. Great location. Many options for food and just meters from the shopping.
Stayed 10 nights in Jul 2024

8/10 Good

SOHAIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation work in progress. Rooms done already though.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth, jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

varma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay .
Stayed 2 nights in Jul 2024

10/10 Excellent

Kusum

Liked: Staff & service
Stayed 2 nights in Jun 2024