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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

On the beach, beach massages, scuba diving, snorkelling
Property amenity
5 restaurants, breakfast, lunch, dinner served; international cuisine
Preferred Club Rooftop Ocean Front Suite With Plunge Pool
3 outdoor pools, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    ‪5 min walk‬
  • Mr. Sancho's Beach Club
    ‪13 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up Pool View

Free minibar, in-room safe, individually decorated

Junior Suite Swim Up Pool View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite

Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim up Ocean View

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Swim up Ocean View

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 68 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Swim Up Ocean View

Junior Suite Swim Up Ocean View

Junior Suite Swim Up Ocean View

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • 70 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Ocean Front Suite With Plunge Pool

Preferred Club Rooftop Ocean Front Suite With Plunge Pool

Preferred Club Rooftop Ocean Front Suite With Plunge Pool

  • 73 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deal of Day

Free minibar, in-room safe, individually decorated

Deal of Day

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Dreams Cozumel Cape Resort & Spa - All Inclusive

On private beach
Pool
All-inclusive
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3.9 out of 5, Good, (276)
The price is €628
for 1 room
includes taxes & fees
5 Feb - 6 Feb
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About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Secrets Aura Cozumel - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Free WiFi in public areas, free valet parking, and 3 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with a beachfront location at Windows, one of the property's 5 restaurants
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, hot stone massages, or manicures and pedicures at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and complimentary bicycles
  • Guests have great things to say about the location and the beach
  • Steps from Arrecifes de Cozumel National Park and 5 minutes by foot from Paradise Beach
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, barbecue grills, and an arcade/game room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill - This beachfront restaurant serves lunch only.
Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Windows
  • Barefoot Grill
  • Oceana
  • Bordeaux
  • Gohan

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Boat tours
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Private picnics
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
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Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
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Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 312 out of 1152 reviews" "
Rating 8 - Good. 245 out of 1152 reviews" "
Rating 6 - Okay. 274 out of 1152 reviews" "
Rating 4 - Poor. 171 out of 1152 reviews" "
Rating 2 - Terrible. 150 out of 1152 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

dina

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never been in a Secrets with so little and poor food options. I came home hungry after a week of barely eating. The restaurants like Oceana, the sushi place they had Ok eatable food but the rest, specially the breakfast was the worst, cold coffee, cold food, 3 options. Not worth the price. was with a group of 17 and all of us decided to never go back to this place EVER! we all had the same complaints.
Stayed 4 nights in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Michael Allen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our room was amazing, and the view was to die for. However, the phones in our room did not work the entire time we were there, despite opening multiple tickets. Parts of the resorts smelled like sewer. Made friends with some folks who had a room in one of these areas and it smelled awful. Had another group of friends who's room flooded due to the rain. They called the front desk and they told them to pack and they would move their room. Maintenance showed up, patched the ceiling, and they were told they were no longer getting a new room. They still had standing water in their room, and they did nothing to actually fix the water issue so 30 minutes later water was coming back in through the ceiling. Property has a ton of potential, but terrible service.
Stayed 4 nights in Oct 2024

6/10 Okay

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The dining and entertainment was great. Multiple dinner options, however, you had to check the app to find out which ones were open as they closed on a rotation. I was disappointed during check in. Due to a flight delay, we arrived a day late. We were kept at the entry gate because they couldn't find our name and let multiple people behind us go in before us. Arriving a day late, we still had to wait for our room as it was not ready. In my opinion, it should have been ready the day before. Our room did not have hot water (it was luke warm). Our phone stopped working the second day. By day 4 of a 5 day stay, we didn't get our second bathrobe or fresh towels. Our used towels were taken, but not replaced. The entertainment staff was great. Shout out to Diego and Arbey! The food was really good.
Stayed 6 nights in Oct 2024

10/10 Excellent

Russel, Kansas City

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Shana

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I just didn’t find the property to advanced in entertainment and options for fun. The options for dining was very limited in comparison to anywhere else we have stayed. The pool was small. However the staff was amazing.
Stayed 4 nights in Oct 2024

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room had a clogged sink and a terrible sewer gas smell. Ased to fix MANY times. They just put incense in the room for the smell. We always had hot water though. I read alot of reviews that said they had a problem . Every thing needs new paint.
Stayed 5 nights in Oct 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great family vacation here with 3 couples. The location is amazing but the rooms and the facilities are looking jaded and in need of being refreshed. Shout out to the entertainment guys Irving and Arby who went above and beyond to make our vacation fun. We enjoyed snorkeling and our sons went scuba diving. The food was adequate but not outstanding. We had preferred club status and spent a lot of down time in the special lounge with bar, pool table and games. The espresso martinis were excellent!
Stayed 5 nights in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful property with friendly staff. Food is average and rooms could use a little updating. But we will for sure be going back

10/10 Excellent

stephen r

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay convenient pool access. What ruined it was the very high pressure vacation package sale crap. 90 minutes turned into over 3.5 hours or time wasted from our vacation. They don't get no means no. The word (Preferred) is a bit degrading. That needs changed. We will return to you establishment.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and Amazing, Great Service from Angel at the pool bar and Entertainment guys were Amazing. Arby, Diego and Irving did an outstanding job!
Stayed 7 nights in Oct 2024

2/10 Terrible

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Won’t stay again.
No hot water for first two days. Extra charges not disclosed up front when property was supposed to be all inclusive. Staff not willing to accommodate when issues arose. Bathroom flooded for two days. Hot water went out again on day 5. Friends rooms had issues also, sewage backed up in one of them, horrible smell in AC in another. One couple’s room wasn’t ready for four hours after check in.
Stayed 8 nights in Oct 2024

10/10 Excellent

MYRONE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Dining options could be better. Excellent staff. Shouts out to the best staff in this place… Arbey Enrique Diego…. U bring life to that place. Kudos for a job well done. My husband, “Grandpapa”, and I truly enjoyed the entertainment. Great job also to Karol and Angel! Love u guys!
Stayed 3 nights in Oct 2024

4/10 Poor

Maria, Santa Ana

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeter Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found Entertainment and Activities worker Arbey Aguilar Lopez to be very pleasant and wealth of knowledge!
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Sep 2024

10/10 Excellent

Carla

Stayed 3 nights in Aug 2024

8/10 Good

Federico

Travelled with group
Liked: Cleanliness, staff & service
The beaches very clean.
Stayed 5 nights in Sep 2024

6/10 Okay

Dragana, LaVergne

Stayed 6 nights in Sep 2024

4/10 Poor

Rhonda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a normal Secrets. The rooms are very dingy, dark and all upholstery has stained spots. The shower had mold grower at the bottom and drained very slow washing the black mold on to your feet. They did have robes but no slippers. Room was cleaned once a day around 5 and never had turn down service after purchasing the preferred status. I will never visit this resort again.
Stayed 6 nights in Sep 2024

6/10 Okay

Kenneth

Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Christopher, Charlotte

Liked: Staff & service
Disliked: Property conditions & facilities
It do need to be updated on this property
Stayed 4 nights in Sep 2024

10/10 Excellent

Nathan Daniel

Stayed 7 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Personal de restaurante todo el tiempo de mal humor, en la habitación no salía agua caliente y en tres ocaciones se fue la luz, la reparaban y en minutos se volvía a ir y la última vez fue a las 2am hasta que nos dieron otra habitación para dormir pero olía demasiado a humedad toda la habitación y la cama también. Nunca arreglaron la luz de la habitación y nos bañamos a obscuras.
Stayed 2 nights in Sep 2024