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The Ritz London

5-star property
150 Piccadilly, London, England (01) 562 1066
Choose Dates
4.1 out of 5
Very good!
See all 18 ebookers Reviews

"I thought the staff were really helpful, friendly and efficient. The hotel was very beautiful and luxurious. The cleanliness was also excellent. Howev ... " More

By a verified traveller on Thu 04 Nov 2021

Points Of Interest

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (The Green Park)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz London. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Enjoy a meal at the café or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Piccadilly Circus and Buckingham Palace

The Ritz London ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ritz London

Everyone (10) Couples (5) Family (2) Friends (1)
1 out of 5

Posted by on 17 Aug 2024

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Comment from Hotel Management

18 Aug 2024 by Saleh Gowili, General Manager at The Ritz London

Dear Jeetan,Thank you for your feedback.Please do contact us directly should you wish to discuss it in further detail.Best wishes,Saleh Gowili, General Manager at The Ritz London

5 out of 5
I thought the staff were really helpful, friendly and efficient. The hotel was very beautiful and luxurious. The cleanliness was also excellent. However there was a couple of things that I was disappointed by one was I ordered half a bottle of bollinger champagne to be sent up to my room which was on the menu and the night waiter said it wasn’t on there . Another thing that disappointed me was that I ordered breakfast room service and two items were missing which were croissants and hash browns. They sent them up quickly once I informed them of the missing food, I wanted to eat them at the same time. Overall though I had a fantastic time and was treated like royalty. It was the best hotel I have ever stayed in.

Posted by on 4 Nov 2021

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2 out of 5

Posted by on 24 Mar 2019

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1 out of 5

Posted by on 30 Nov 2018

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1 out of 5
Pros: Nothing !
Cons: Everything !
Terrible. The fire alarm went off at 9-30 on Sunday morning. There was a problem with the system but we had an ear splitting morning. Went down to the bar for a drink and were turned away as we were 3 minutes too early. We had booked for Sunday lunch and dressed smart casual. We could not go into the dining room as my husband was not wearing a jacket and tie ! There was no apologies for any of what happened. We had paid £600 for our room which had no coffe making facilities. We will never ever go back

Posted by on 5 Mar 2018

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5 out of 5

Mums birthday

Pros: Class, quintessentially British, nowhere like it.
Location: Perfect location, nearby to everything
From the moment we checked in we were greeted and treated in such a wonderful way, we were upgraded, complimentary champagne and nibbles and made to feel really special, the afternoon tea was beautiful, so filling, the detail of everything is just perfect, a big thank you to Michael on concierge who knew a friend of mine and did his upmost to get us the best, we a truly grateful to you.

Posted by , from plymouth on 28 Sep 2017

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5 out of 5

Lives up to expectations

We chose the Ritz as a once in a lifetime experience but it was so good the experience will be repeated. The staff make you feel special.

Posted by on 18 Mar 2017

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5 out of 5

Lovely Hotel & great staff....!

Fabulous! & they even left a small birthday cake in the room for my partner... Lovely!

Posted by on 19 Sep 2015

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5 out of 5

Wonderful

We had an amazing time at the Ritz. Would highly recommend it.

Posted by on 21 Dec 2014

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5 out of 5

The Ritz fantastic but...

While signing into the hotel and in front of my wife I was offered an upgrade of the room for more money. I found it embaressing to say no as it was a special treat for her. This should not have happened or it should have been done descretely. Be warned its hard to find a bottle of wine on the wine list for less than £100. Having said this the stay was fantastic and I will go again. RWD

Posted by on 4 Feb 2014

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About the The Ritz London

Location 150 Piccadilly, London, England W1J 9BR

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz London. The hotel can provide concierge services and limo/town car service. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 136 guestrooms or units
  • 7 levels
  • Built in 1906
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Tottenham Court Road Station (1.5 km / 0.9 mi)
  • Metro station: Green Park Underground Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz London offers 136 accommodations with DVD players and minibars. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.

The Palm Court – On-site café. Reservations are required.

The Ritz Restaurant – This restaurant serves breakfast, lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.

The Rivoli Bar – On-site cocktail bar. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

All guests, including children, are required to present a valid government-issued ID card at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 115.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • No cots (infant beds) available
  • Cashless transactions are available
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 56 for adults and from GBP 46 for children
  • Valet parking fee: GBP 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 115.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Ritz
  • Ritz Hotel
  • Ritz Hotel London
  • Ritz London
  • Ritz London Hotel
  • Ritz
  • The Ritz London Hotel London
  • The Ritz Hotel London
  • The Ritz London England
  • London Ritz-Carlton
  • The Ritz London Hotel
  • The Ritz London London
  • The Ritz London Hotel London

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The Ritz London is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

  • Green Tourism Programme
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.