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Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Dock
Private beach, sun-loungers, beach towels, beach massages
Exterior
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Arrecifes de Cozumel National Park
    ‪6 min walk‬
  • Nachi Cocom Beach Club & Water Sport Center
    ‪7 min walk‬
  • Paradise Beach
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.7 out of 5, Good, (1006)
The price is €579
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Occidental Cozumel - All Inclusive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Allegro Cozumel All Inclusive's great beach location. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 5 restaurants, a beach bar, and a swim-up bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with hot stone massages, aromatherapy, or body wraps at the spa
  • Services include a free kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Nightclub
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James, Orange

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the Allegro Hotel in Cozumel. There are numerous things I could say about the hotel. However, what truly makes this a great place to stay is the staff! From check in to check out and every day in between, the staff went out of their way to be kind and helpful. I did have one server during a dinner that the young lady seemed rude. But I chalk this up to everyone has a bad day every now and again. I have been to Cozumel numerous times and stayed at a few different places. But I have found a home away from home at the Allegro. I highly recommend this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Property and staff are great. Food is delicious. Entertainment was fun.The staff are very courteous and professional. Wonderful atmosphere.
Stayed 4 nights in Nov 2024

4/10 Poor

Scott

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The food is not that great. Went off resort to eat several times.
Stayed 9 nights in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience and clean resort. The food buffet could be better.
Stayed 4 nights in Nov 2024

6/10 Okay

joshua

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
We loved the water but the drinks and food were below average.
Stayed 6 nights in Oct 2024

10/10 Excellent

Richard Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews before going here and I knew what to expect. That being said I am the type of person that goes for the beach and this beach is GORGEOUS! I couldn’t stop looking and taking pictures of the aquamarine water! I have never swam so much in my life, take goggles or a snorkel set. However they have them there also to check out. The sunsets were amazing. The pool is very clean and spacious. The drinks at the bar are good and they make whatever you want and I hardly ever had to wait. I read some reviews where people got sick and unfortunately my husband was one of those confined to the room for a few days with nausea and diarrhea. I ate everything on the buffet and drank the water and was fine. Our air conditioner worked too good! But the rooms are still slightly musty just from the humidity. We had some rain and our roof leaked a little but we just threw down some towels. They do have ants that are attracted to sweet so don’t leave your pina colada out. There are a lot of reviews complaining about food. I am not picky and I was never hungry. Always found something good on the buffet whether chicken and potatoes or chicken nuggets and French fries. Great French toast and yogurt bar. The oriental restaurant was amazing! Get your reservations early!!! My only other complaint is no umbrellas on the beach. Patchy shade with palm trees but I would have liked an umbrella. I was ready to book this place again and would like to come back with my adult children!
Stayed 6 nights in Oct 2024

4/10 Poor

Pietro

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 14 nights in Oct 2024

8/10 Good

Selena Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with our two teenagers. It was our first time at an AI. Food- Our first impressions were not good concerning the food. But we learned what to eat and what not to eat and we didn’t go hungry. Always check what they are fixing fresh on the grill in the back at the breakfast and dinner buffet. We found this more appetizing than what was on the buffet. The lunch buffet was my least favorite. I would recommend eating somewhere off the resort as much as possible for lunch. The “snack” times are just leftover lunch and dinner. The restaurants were overall pretty good. You are limited to how many reservations you can make based on how long you stay. Beach- The beach is sandy and easy access to the water. There’s no coral in swimming area and so snorkeling is not good. But we did see a few small stingrays and a few random fish. Entertainment- Morning and afternoon activities were limited to sport activities for the most part. Our kids really enjoyed these but if we didn’t have our kids with us we probably wouldn’t have participated. We didn’t do the night activities because they didn’t start until 9 and we are not night owls. Rooms- we stayed in the “family room”. Which was just 2 connecting rooms. The rooms were decent, beds decent and I felt cleaning staff did a good job. Overall we enjoyed our stay and will go back again.
Stayed 7 nights in Oct 2024

6/10 Okay

Elvia Torres

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an older hotel it’s stuck in the 70s could use an upgrade, the beach is beautiful the rooms are clean but old. Stains on the walls and peeling paint. It’s not the best hotel I’ve stayed in but the service was great, the food was just ok. The restaurants are ok but can only book 2 the entire stay and you can’t change them. The entertainment was terrible not a lot to do with the kids, the air hockey table and pool table are from the 60s just falling apart. The spa was actually the highlight of my vacation, very relaxing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Trevor Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a fantastic week at Allegro. The staff were extremely nice and helpful, the room was cozy, but very comfortable, and the property was fantastic. We loved the pools and beach and the nightly shows were always entertaining. The a la carte restaraunts were delicious and we always found something we liked at the buffets. We hope to come back soon!
Stayed 7 nights in Oct 2024

8/10 Good

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t a fan of the buffet food at all was so sick of it after a couple days. It was a nice spot though.
Stayed 5 nights in Oct 2024

8/10 Good

Trivia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was really nice. The resort was nice; however, it needs major updates. The ventilation system is poor. The doors have huge cracks underneath, allowing rodents and frogs to enter the rooms. The water doesn't get hot at all, only warm. Other than that, the food was great. The people were really friendly. It was definitely a family resort. However, the rooms need major updates; they had a really awful odor in the rooms. I actually had to switch rooms when I first got there because the air didn't work, and the room smelled horrible.
Stayed 6 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Staff & service, amenities
The staff were very helpful. Food options were good, a lot to choose from. Only issue was the air conditioning system was very loud.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank t
Stayed 3 nights in Oct 2024

10/10 Excellent

TAMARA GAYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have more activities. Especially if it is raining
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimberly, Haslet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. Service and cleanliness of the property were top notch.
Stayed 4 nights in Oct 2024

6/10 Okay

DOLORES

Travelled with family, Travelled with group
Liked: Staff & service
You have to bring a lot of small bills for tips. Tips are expected at every turn. They do not give change for American currency either. So when you shop, you have to be exact or use a card. Also, I did get sick from the food and so did a three of my friends. We did not eat off the resort.
Stayed 7 nights in Oct 2024

8/10 Good

April Ione

Travelled with group
Liked: Cleanliness, staff & service, amenities
This resort is good for the price, the food was decent, you could always find something to eat. Scheduling a reservation for the specialty restaurants was challenging. We only got to go once. The dining staff was extremely accommodating. Daily entertainment was good, just enough to keep you interested. We had to change rooms due to having one king sized bed and we needed two beds so we couldn’t unpack the first day, and had to check out and check back in to get moved. The second room had a poorly working AC unit but it wasn’t a deal breaker. Getting a ride to/from town was easy. Beach was pretty, pools were clean. I’ve stayed there before and probably will again if the price is right
Stayed 7 nights in Oct 2024

6/10 Okay

Rhonda

Stayed 3 nights in Aug 2024

8/10 Good

Jacob, Alvord

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay at a beautiful resort. The rooms are a little dated but the grounds and the beach were pristine. Let’s face it, if you spend more time in your room than on the beach, you’re vacationing wrong. Food was above average for resort food. Entertainment crew was amazing!!! So much fun with Angel and Mili!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandra, Alvord

Travelled with group
Liked: Cleanliness, staff & service, amenities
We just returned yesterday and had a great time. Keep your expectations in check, it’s an older resort in Cozumel…but we didn’t let that stop our fun. The entertainment crew is top notch. Food was above average for resorts. Even though we were there during hurricane helene, the staff never stopped cleaning and trying to maintain the property! Would definitely recommend as a cheap, fun location. If you’re looking for 5 star this isn’t it, but it was great for us.
Stayed 7 nights in Sep 2024

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, staff & service
Rooms are on the smaller side but very clean, the food is average. The property is small and easy to navigate. The beach is beautiful. The staff was always friendly and helpful. Overall it was a great value for the money.
Stayed 3 nights in Sep 2024

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