Hotel Real Azteca

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included

24/7 front desk

Housekeeping

Air conditioning

Parking included

Free WiFi

Explore the area

Calle Belice 186, Chetumal, QROO, 77000

Museum of Maya Culture
4 min walk
Museo de la Ciudad
5 min walk
Palacio de Gobierno
17 min walk
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
8 min drive

Room options

Standard Room, 2 Double Beds

30 sq m
Sleeps 4
2 Double Beds

Junior Double Room, 1 King Bed

18 sq m
City view
Sleeps 2
1 King Bed

Standard Room

18 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Pet-friendly

Kids pool

Free WiFi

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Central hotel with free breakfast connected to a shopping center in Chetumal

A restaurant, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.

Hotel Real Azteca offers 16 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Hotel Real Azteca, you're connected to a shopping center and just a quick walk from Museum of Maya Culture. Features include free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Services include luggage storage
Steps from Museum of Maya Culture and 5 minutes by foot from Museo de la Ciudad

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

Guests are served free continental breakfast daily from 7:30 AM to 11:30 AM.

Hotel Real Azteca has a restaurant on site.

Languages

Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Free continental breakfast available daily 7:30 AM–11:30 AM
1 restaurant

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Free toiletries
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Iron/ironing board (on request)

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Real Azteca Chetumal

Hotel Real Azteca

Real Azteca Chetumal

Real Azteca

Hotel Real Azteca Chetumal, Mexico - Quintana Roo

Hotel Real Azteca Hotel

Hotel Real Azteca Chetumal

Hotel Real Azteca Hotel Chetumal

Hotel Real Azteca Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Omar

Travelled with family

31 Dec 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

21 Oct 2019

Liked: Staff & service

Stayed 1 night in Oct 2019

10/10 Excellent

EV

Travelled with family

15 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great deal! Central location. Comfortable and clean.

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

6 May 2019

Liked: Cleanliness, room comfort

Stayed 1 night in Apr 2019

4/10 Poor

Marlon

8 Mar 2019

Disliked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2019

8/10 Good

Wang

24 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great except, that the room door needs to be more secure. It only has regular door nob with lock and the door has a gap when it's closed, which is easily opened by a phone card. The door needs to have a bolt lock. I didn't feel safe to leave my laptop inside the room while I am away.

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

16 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

2 Nov 2018

Stayed 2 nights in Oct 2018

6/10 Okay

Gerhwin, Belize

28 Sept 2018

Liked: Cleanliness, staff & service

Stayed 2 nights in May 2018

8/10 Good

Verified traveller

8 Jan 2018

Liked: Cleanliness, staff & service, room comfort

A good basic hotel.

The hotel itself was fine but the trucks etc beside the hotel delivering, for example, water were very noisy.

Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

29 Oct 2017

Disliked: Room comfort

Stayed 1 night in Oct 2017

10/10 Excellent

Marlon

1 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really worth the money

Excellent amazing service clean overall well located

Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

18 Apr 2017

It was ok.

The hotel is convenient is located a little off the main but in walking distance.

8/10 Good

Stephen

2 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel for one night - good value

Excellent stay for one night. Quick efficient check in. Spacious and clean room. Good WiFi. Shower could do with improving - it was a little difficult to set the correct water temperature.

8/10 Good

ron, grande paririe Alberta

22 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for most things and taxis

Looked a bit rough on outside..but very clean room..and very nice bed...

10/10 Excellent

Albert

8 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, and in the downtown

Very friendly and helpful staff.

8/10 Good

Southaphone

12 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, comfortable, far from ADO station

We stopped in Chetumal twice as a transitional location between Mexico and Belize, both times at Hotel Real Azteca. The first night we arrived, there was a large cockroach on its back right outside our door. That should've been a bad sign for more to come, but it wasn't. We stayed in the same room on both visits, and both times the room was in great condition, clean and comfortable. The bed is extremely big, you can probably fit 4 people on it. The shower pressure was wonderfully strong with good hot water, which is hard to find in budget hotels throughout Mexico. Staff was always helpful and friendly. FYI, the hotel is a 40-minute walk from ADO bus station which isn't bad except it was pretty hot and humid in Chetumal when we were there.

6/10 Okay

Robert, US

4 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is a problem.

8/10 Good

Dena

31 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money

For a one night stay this was a great value for the money. Comfortable stay, nice/friendly staff and good location.

6/10 Okay

Heather, Canada

28 Mar 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Good Hotel for travelling through

Hotel was clean and had all ameneities needed. Our breakfast was supposed to be included but they did not have anything available until 7:30am which was too late for our schedule.

10/10 Excellent

Katiebelle, California

22 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

My boyfriend and I stayed at Hotel Real Azteca last night and had a very great experience. There was a mix up with our reservation when we got to the hotel but the staff helped us sort it out immediately. The owner came down to help and made sure everything worked out. Overall we had a great experience and the room was clean and super comfortable. We will absolutely stay again!!

8/10 Good

art, Midlothian VA USA

10 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice room, staff & city

The owner, son & staff were very helpful. It was a great experince to be imersed in the local culture. Few english speaking tourists are in the area. The Mayan musuem was just across the steet as well as a huge market. The walk down Ave. de Heroes to the water was pleasent. A bus ride to the nearby fishing village of Calderita was fun. A collectivo taxi to the beautiful Laguana Bacalara and town was a good day trip. Next time I stay here I will go to the Mayan ruin just north of Caldarita. I was lucky and received a renovated room. New AC, tiled shower, bathroon, flat screen, WiFi OK, really strong around lobby. I stayed here four nights. I should have stayed a fifth.