Casa Hormiga

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Dates

December 2024

January 2025

2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Bar

Hot tub

Breakfast included

Laundry

Spa

Explore the area

Av. 3 & Calle 32, Bacalar, QROO, 77930

Laguna Bacalar Ecological Park
2 min walk
Lake Bacalar
6 min walk
Fort of San Felipe
9 min walk
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
36 min drive

Room options

Luxury Double Room

53 sq m
Sleeps 2
1 King Bed

Luxury Twin Room

53 sq m
Sleeps 2
2 Twin Beds

Luxury Tree House, Pool View, Mezzanine

62 sq m
Sleeps 3
1 Queen Bed and 1 King Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Luxury Bacalar hotel in Mario Villanueva Madrid with 2 outdoor swimming pools

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite. Change of towels is available on request.

Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and slippers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Ritual has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Casa Hormiga. During your stay, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas, and free self parking are available.

Free continental breakfast served daily
Free WiFi
Free self parking
Enjoy Indian cuisine while dining at Brote
Take a swim in the 2 outdoor pools or soak in the 4 spa tubs
Indulge with Thai massages, facials, or body treatments at Casa Ritual
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a steam room and bike rentals
Steps from Laguna Bacalar Ecological Park and 6 minutes by foot from Lake Bacalar
Airport shuttle service available for a fee

Casa Hormiga offers its guests a full-service spa, 2 outdoor swimming pools, and 4 spa tubs along with a steam room and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Casa Hormiga. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bacalar hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:30 AM.

Brote - This restaurant specializes in Indian cuisine and serves breakfast and dinner. Reservations are required.

Honesty Bar - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Free secured, uncovered self-parking on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)

Food and drink

Free continental breakfast available daily 8:00 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

Brote
Honesty Bar

Things to do

2 outdoor pools
4 hot tubs
Art gallery
Bike rentals
Children's pool
Full-service spa
Private picnics
Shopping centre
Steam room

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's books
Children's games
Children's dinnerware
Children's pool
Laundry facilities

Conveniences

Banquet hall
Front-desk safe
Gift shop/newsstand
Library
Reception hall
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Computer station

Outdoors

Firepit
Garden
Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible (may have limits)

Communal living room
Couples dining
Designated smoking areas (fines apply)
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Food and drink

Champagne service

Chef
Desk
Electrical adapters/chargers
Guidebooks/recommendations
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Local maps
Separate sitting area
Slippers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: USD 60

Late check-in subject to availability

Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets and service animals are not allowed at Casa Hormiga

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 60 (subject to availability)
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property Registration Number SPA191009BV5

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Casa Hormiga Hotel

Casa Hormiga Bacalar

Casa Hormiga Hotel Bacalar

Casa Hormiga Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Abbey, fort collins

21 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not only was the property lovely, the food was delicious and the staff were above and beyond kind and helpful. While I was there, I needed medical attention. The staff worked as translators with the hospital, set up taxi rides, and checked in on me frequently. So generous. The pool area is clean and calming. My hammock on the porch, alluring. The beds were comfortable and the showers hot. No complaints at all. Casa Hormiga is quiet and peaceful. It is only a few blocks to the lake or the plaza... very convenient. I'd stay there again any day.

Stayed 5 nights in May 2024

10/10 Excellent

Michael

28 Feb 2024

Stayed 4 nights in Feb 2024

10/10 Excellent

Roland

28 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico

Beautiful place!

Stayed 4 nights in Feb 2024

10/10 Excellent

Johnny

Travelled with partner

16 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a spectacular surprise. They have created a natural and very tasteful sanctuary with their hotel that is very special. We tried the temazcal ceremony and it was an amazing experience lead by Ronny. Special mentions go to Rubén and Rodrigo on the front desk for their professionalism and understanding of what great service really means. Bravo Casa Hormiga!!

Stayed 3 nights in Feb 2024

10/10 Excellent

Jaylien

10 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful stay at Hotel Casa Hormiga. The pristine grounds, excellent service, and unique activities like the "House Ritual" with the Cacao Ceremony and massage made it a standout destination. The rooms were spacious, room service was good and the location very walkable. Special shout-out to Ruben, who was hilarious and extremely welcoming. I’ll be back one day!

Stayed 4 nights in Feb 2024

10/10 Excellent

Lilian

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of heaven!

Casa Hormiga was a beautiful place to stay. It blended well with the zen feeling of Bacalar. The style and overall feel was very peaceful. I loved the morning yoga sessions. The staff was super helpful and made you feel very comfortable. Thank you Casa Hormiga for a beautiful vacation!

Stayed 6 nights in Jan 2024

10/10 Excellent

maria e

22 Jan 2024

Liked: Cleanliness, staff & service, room comfort

Bacalar

Stayed 3 nights in Jan 2024

10/10 Excellent

maria e

19 Jan 2024

Liked: Cleanliness, staff & service, room comfort

Bacalar

It has been excellent, so relaxing and staff is amazing 🙏🥰❤️

Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner

7 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.

Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with partner

2 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Attentive and accommodating staff, nice property centrally located

Stayed 3 nights in Dec 2023

10/10 Excellent

Adrian

25 Nov 2023

Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The property is very beautiful and Zen.

Stayed 3 nights in Nov 2023

10/10 Excellent

MARI

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..

Stayed 3 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner

8 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice hotel!! Close to town, bikes provided for personal use.

Stayed 3 nights in Nov 2023

10/10 Excellent

Benita, Clawson

Travelled with partner

2 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my stay at Casa Hormiga. Everything was excellent, including the fantastic cocktails from the bar, the delicious food with lots of vegetarian options, the quiet pools and the comfortable room. We were there during a slow month so the hotel wasn't full, which meant we had the pool all to ourselves and it never felt busy at breakfast either. The city is walkable from here but it's not right in the middle of the noisy areas either.

Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with partner

4 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel! Highly recommend!

Stayed 2 nights in Aug 2023

10/10 Excellent

sophie

21 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

10 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Travelled with partner

1 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely beautiful, like an oasis within the neighborhood.

Stayed 7 nights in May 2023

10/10 Excellent

Juan Andres

22 May 2023

Stayed 3 nights in May 2023

8/10 Good

Arturo

2 May 2023

Stayed 1 night in Apr 2023

10/10 Excellent

BETTY S

25 Mar 2023

Stayed 2 nights in Mar 2023

10/10 Excellent

Isaura

Travelled with group

9 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Hormiga is a great place to stay on your next visit to Bacalar. The property grounds are beautiful and have a relaxing vibe. Staff is attentive and the rooms are some of the nicest places I’ve stayed at in Mexico. Plus you are in walkable distance to the lagoon and downtown area. Totally recommend and will sure return here!

Stayed 2 nights in Mar 2023

10/10 Excellent

Ruurd

Travelled with family

28 Feb 2023

Liked: Cleanliness, staff & service, amenities

Beautiful place with lots of green. Good restaurant and very nice staff. Unfortunately, we had a constant sewer smell in our room that was rather unpleasant. We could not get another room as it was fully booked. They were going to look into it and i am positive that they will be able to solve the issue.

Stayed 1 night in Feb 2023