Hotel Playa Azul

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Dates

December 2024

January 2025

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Spa

Bar

Pool

Laundry

Pet-friendly

Explore the area

Carretera Sontecomapan Km 2 s/n, Catemaco, VER, 95870

Carmen Basilica
3 min drive
Laguna Catemaco
4 min drive
Loncheria Mingo
16 min walk
El Comelon
20 min walk

Room options

Basic Room, 2 Double Beds, Garden View

Sleeps 4
2 Double Beds

Premium Room, 2 Queen Beds, Garden View

Sleeps 4
2 Queen Beds

Similar properties

Pool

Pet-friendly

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Bayside hotel with a full-service spa and a sauna

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Hotel Playa Azul offers 80 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision.

During your stay at Hotel Playa Azul, you'll be close to Carmen Basilica. Features include free self parking, plus a full-service spa and an outdoor pool.

Free self parking and extended parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Take a swim in the outdoor pool or soak in the spa tub
Indulge with Thai massages, body scrubs, or Ayurvedic treatments at SPA
Amenities include a front-desk safe, meeting rooms, and laundry facilities
Onsite recreation includes a sauna and a playground
Just a 3-minute drive from Carmen Basilica and a few minutes from Laguna Catemaco
Pets welcome for free

Hotel Playa Azul offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A children's pool, a sauna, and spa services are also featured at Hotel Playa Azul. Self parking is free.

This Catemaco hotel is smoke free.

Tonalitzin - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Internet access

Parking and public transport

Free extended parking on site

Food and drink

1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

Tonalitzin

Things to do

Children's pool
Full-service spa
Outdoor pool
Playground
Sauna
Shopping
A hot tub

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Tour/ticket assistance

Business services

Meeting rooms

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Mud bath
Reflexology
Spa open selected days

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Free toiletries
Shower
Towels

Entertainment

28-inch TV
TV channels

Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are welcome and stay free

Children and extra beds

Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Laundry fee: MXN 30 per day
Spa fee: MXN 346 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Safety features at this property include a fire extinguisher

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Courtney Hotel Playa Azul

Hotel Playa Azul Hotel

Hotel Playa Azul Catemaco

Hotel Playa Azul Hotel Catemaco

Hotel Playa Azul Reviews

7.0

Good

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Poor

Richard

Travelled with family

20 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!

Stayed 2 nights in Feb 2024

2/10 Terrible

Jorge J

Travelled with family

30 Jun 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

This property should be remove from any travel site is worst than a motel. Unsafe dirty I stayed 1 hour and had enough. Lost the money I paid for two room and did not care, my family was not going to be safe.

10/10 Excellent

Isauro

23 Jul 2022

Stayed 1 night in Jul 2022

8/10 Good

Joan Manuel

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de los 90's

En términos generales el hotel es cómodo para estar de paso, tiene muchos servicios y es limpio y cuidado, pero sus instalaciones son algo viejas. Se siente como un hotel de los 90's. Aunque el personal fue muy amable

Stayed 1 night in Jul 2024

8/10 Good

José, Xalapa

16 Jul 2024

Liked: Cleanliness, amenities

el baño de la habitacion tenía una fuga en el piso se salia el agua del retrete, y no me agrado

Stayed 1 night in Jul 2024

6/10 Okay

Hector

1 Jul 2024

Desayuno incluido

No me gustó que por contratar el hospedaje a través de la aplicación hoteles. com, No tenemos derecho al desayuno que se incluye si reservas directo con el hotel

Stayed 2 nights in Jun 2024

8/10 Good

Carmen

1 Jun 2024

Liked: Property conditions & facilities

Muy bonito su alberca está increíble

Stayed 2 nights in May 2024

8/10 Good

Alis

Travelled with family

3 Apr 2024

Es un hotel con una alberca buena el desayuno es rico pero ya le falta mantenimiento en general , la estancia fue aceptable con algunos detalles pero si regresaríamos

Stayed 2 nights in Mar 2024

6/10 Okay

Jaime

Travelled with family, Travelled with partner

25 Feb 2024

Disliked: Staff & service, property conditions & facilities

Sin internet mala señal de tv

Stayed 1 night in Feb 2024

2/10 Terrible

violeta

Travelled with family

19 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

El lugar es bonito pero el servicio es terrible. Los cuartos viejos y maltratados. No nos quisieron servir desayuno porque había un grupo. En general pésimo todo. No lo recomiendo.

Stayed 1 night in Sep 2023

6/10 Okay

Erika

14 Aug 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Buenas vistas y paisajes.

Stayed 1 night in Aug 2023

2/10 Terrible

Lic. Araceli

Travelled with partner

28 Jul 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No sirve la tele, ni el aire acondicionado, alto precio para las instalaciones, el lugar no tiene mantenimiento, esta descuidado

Stayed 3 nights in Jul 2023

6/10 Okay

Marco Antonio

28 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

13 Jun 2023

Stayed 2 nights in Jun 2023

10/10 Excellent

Vanessa

Travelled with family

13 Mar 2023

Liked: Cleanliness, staff & service, amenities

Muy buena atencion, las habitaciones muy limpias, pero el restaurante estaba fuera de servicio, yo espero que por remodelacion por que si hace falta

Stayed 2 nights in Mar 2023

4/10 Poor

Ana Lilia

7 Mar 2023

Stayed 1 night in Mar 2023

2/10 Terrible

Jessica

5 Mar 2023

Stayed 1 night in Mar 2023

8/10 Good

Victor

Travelled with family

31 Jul 2022

Liked: Cleanliness, staff & service, amenities

Le falta mantenimiento a la propiedad de pintura y algunas áreas

Stayed 2 nights in Jul 2022

8/10 Good

Raúl Katt

Travelled with family

28 Jul 2022

Liked: Cleanliness, staff & service, amenities

Su ubicación. No me gustó su internet, ni su TV, clima viejo y ruidoso

Stayed 1 night in Jul 2022

10/10 Excellent

Erika Noemí

23 May 2022

Stayed 3 nights in May 2022

8/10 Good

Areli

1 Apr 2022

Stayed 1 night in Mar 2022

10/10 Excellent

MARIO ALEJANDRO

Travelled with group

27 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2021

10/10 Excellent

José Marcelo

Travelled with family

27 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos fue muy bien, un hotel amplio y confortable

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family

27 Jul 2021

Catemaco es increible

Toda mi familia y yo nos divertimos mucho en la piscina, que es muy amplia y funcional. Mucho espacio de estacionamiento y muchos lugares para visitar y descansar.

Stayed 1 night in Jul 2021

6/10 Okay

Sarai

Travelled with family

26 Jul 2021

Disliked: Cleanliness

En genera regular

El hotel le hace falta mantenimiento, limpieza regular, de las 3 habitaciones 1 de ellas no servía. En la noche quisimos comprar y no había nadie en recepción. El temazcal y masaje muy bien, se cobra aparte.

Stayed 1 night in Jul 2021