10/10 Excellent
Patricia V.
1 Jul 2023
Liked: Cleanliness
Beautiful place in a quiet neighborhood
The house is perfect for a family of 4. Has everything you need in a quiet local neighborhood. Owner is great but management company is slow to respond and not customer service oriented. We had issues with the pool cleanliness from day one and messaged them nearly every other day about sending someone to clean it. We asked them for the pool net so we could do part of the cleaning ourselves. The water was cloudy and the filter didn’t seem to be working. It wasn’t until day 12 of our stay that a pool tech finally came to clean the pool. We rented this place miles away from the ocean with the intention of spending a lot of time in the pool. Unfortunately the management company could care less and was not concerned about a clean pool as we were.
This is our second time staying here but probably our last as the lack of maintenance is starting to show. It is very clean however but cracks in the walls, shower, and floor are creeping up. All the towels small bad and are rough, the smell comes from the washing machine which is a front loader.
We love the house and location but wish the property manager would take better care of it.
Patricia V.
Stayed 14 nights in Jun 2023